Superviseurs de Salle de Courrier
Bureau et Soutien AdministratifExposition à l'IA
- Source des données: BLSPublié: 2026-08
Très élevée· relative
FaibleQuatre bandes relativesTrès élevéeValeur par groupe professionnel
Échelle, base et source
Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
- Source des données: AnthropicPublié: 2026-03
0.186
0.000Étendue des valeurs présentées ici0.745Échelle, base et source
- Source des données: ILOPublié: 2025
0.43
0.09Étendue des valeurs présentées ici0.70Valeur par groupe professionnel
Échelle, base et source
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 30% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Task-level exposure
Tâches exposées uniquement| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.43-1011 | 0.175564.1 | 0.032835.3 |
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.43-1011 | 0.031311.4 | 0.010311.1 |
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.43-1011 | 0.01174.3 | 0.00545.8 |
Resolve customer complaints or answer customers' questions regarding policies and procedures.43-1011 | 0.01063.9 | 0.015716.9 |
Compute figures such as balances, totals, or commissions.43-1011 | 0.01013.7 | —0 |
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.43-1011 | 0.00582.1 | 0.00343.7 |
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.43-1011 | 0.00401.5 | 0.00353.8 |
Interpret and communicate work procedures and company policies to staff.43-1011 | 0.00401.5 | —0 |
Recruit, interview, and select employees.43-1011 | 0.00361.3 | 0.00434.6 |
Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.43-1011 | 0.00311.1 | 0.014315.4 |
| Not observed on any surface — 12 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. | —0 | —0 |
Implement corporate or departmental policies, procedures, and service standards in conjunction with management. | —0 | —0 |
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. | —0 | —0 |
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance. | —0 | —0 |
Make recommendations to management concerning such issues as staffing decisions or procedural changes. | —0 | —0 |
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. | —0 | —0 |
Monitor inventory levels and requisition or purchase supplies as needed. | —0 | —0 |
Discuss work problems or grievances with union representatives. | —0 | —0 |
Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services. | —0 | —0 |
Arrange for necessary maintenance or repair work. | —0 | —0 |
Keep informed of provisions of labor-management agreements and their effects on departmental operations. | —0 | —0 |
Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Interpret and communicate work procedures and company policies to staff.O*NET Task ID 9712 | 1.0 |
Compute figures such as balances, totals, or commissions.O*NET Task ID 9715 | 1.0 |
Resolve customer complaints or answer customers' questions regarding policies and procedures.O*NET Task ID 9703 | 0.5 |
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.O*NET Task ID 9704 | 0.5 |
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.O*NET Task ID 9705 | 0.5 |
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.O*NET Task ID 9706 | 0.5 |
Train or instruct employees in job duties or company policies or arrange for training to be provided.O*NET Task ID 9708 | 0.5 |
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.O*NET Task ID 9709 | 0.5 |
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.O*NET Task ID 9710 | 0.5 |
Recruit, interview, and select employees.O*NET Task ID 9711 | 0.5 |
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.O*NET Task ID 9707 | 0.0 |
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.O*NET Task ID 9722 | 0.0 |
Discuss work problems or grievances with union representatives.O*NET Task ID 9726 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page