Commis aux Commandes
Bureau et Soutien AdministratifExposition à l'IA
- Source des données: BLSPublié: 2026-08
Très élevée· relative
FaibleQuatre bandes relativesTrès élevéeValeur par groupe professionnel
Échelle, base et source
Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
- Source des données: AnthropicPublié: 2026-03
0.075
0.000Étendue des valeurs présentées ici0.745Échelle, base et source
- Source des données: ILOPublié: 2025
0.63
0.09Étendue des valeurs présentées ici0.70Valeur par groupe professionnel
Échelle, base et source
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 2% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Task-level exposure
Tâches exposées uniquement| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Recommend merchandise or services that will meet customers' needs.43-4151 | 0.010361.3 | 0.012726.3 |
Prepare invoices, shipping documents, and contracts.43-4151 | 0.003822.6 | 0.005210.9 |
Receive and respond to customer complaints.43-4151 | 0.002716.1 | 0.010421.6 |
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays. | —0 | 0.006413.3 |
Verify customer and order information for correctness, checking it against previously obtained information as necessary. | —0 | 0.006112.6 |
Compute total charges for merchandise or services and shipping charges. | —0 | 0.00377.7 |
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. | —0 | 0.00367.5 |
| Not observed on any surface — 12 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Direct specified departments or units to prepare and ship orders to designated locations. | —0 | —0 |
Check inventory records to determine availability of requested merchandise. | —0 | —0 |
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. | —0 | —0 |
Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits. | —0 | —0 |
File copies of orders received, or post orders on records. | —0 | —0 |
Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments. | —0 | —0 |
Adjust inventory records to reflect product movement. | —0 | —0 |
Collect payment for merchandise, record transactions, and send items such as checks or money orders for further processing. | —0 | —0 |
Inspect outgoing work for compliance with customers' specifications. | —0 | —0 |
Notify departments when supplies of specific items are low, or when orders would deplete available supplies. | —0 | —0 |
Recommend type of packing or labeling needed on order. | —0 | —0 |
Calculate and compile order-related statistics, and prepare reports for management. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.O*NET Task ID 2668 | 1.0 |
Prepare invoices, shipping documents, and contracts.O*NET Task ID 2669 | 1.0 |
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.O*NET Task ID 2670 | 1.0 |
Verify customer and order information for correctness, checking it against previously obtained information as necessary.O*NET Task ID 2672 | 1.0 |
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.O*NET Task ID 2675 | 1.0 |
File copies of orders received, or post orders on records.O*NET Task ID 2677 | 1.0 |
Compute total charges for merchandise or services and shipping charges.O*NET Task ID 2678 | 1.0 |
Recommend type of packing or labeling needed on order.O*NET Task ID 2685 | 1.0 |
Receive and respond to customer complaints.O*NET Task ID 2671 | 0.5 |
Direct specified departments or units to prepare and ship orders to designated locations.O*NET Task ID 2673 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page