Standardistes
Bureau et Soutien AdministratifExposition à l'IA
- Source des données: BLSPublié: 2026-08
Très élevée· relative
FaibleQuatre bandes relativesTrès élevéeValeur par groupe professionnel
Échelle, base et source
Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
- Source des données: AnthropicPublié: 2026-03
0.386
0.000Étendue des valeurs présentées ici0.745Échelle, base et source
- Source des données: ILOPublié: 2025
0.54
0.09Étendue des valeurs présentées ici0.70Valeur par groupe professionnel
Échelle, base et source
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 13% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Task-level exposure
Tâches exposées uniquement| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Record messages, suggesting rewording for clarity or conciseness.43-2011 | 0.016960.1 | 0.016029.7 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.43-2011 | 0.004716.7 | 0.00397.2 |
Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.43-2011 | 0.003512.5 | 0.006111.3 |
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.43-2011 | 0.003010.7 | 0.013124.3 |
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. | —0 | 0.006111.3 |
Monitor alarm systems to ensure that secure conditions are maintained. | —0 | 0.00539.9 |
Keep records of calls placed and charges incurred. | —0 | 0.00336.1 |
| Not observed on any surface — 12 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. | —0 | —0 |
Relay or route written or verbal messages. | —0 | —0 |
Place telephone calls or arrange conference calls as instructed. | —0 | —0 |
Process incoming or outgoing mail, packages, or deliveries. | —0 | —0 |
Contact security staff members when necessary, using radio-telephones. | —0 | —0 |
Stamp messages with time and date and file them appropriately. | —0 | —0 |
Answer simple questions about clients' businesses, using reference files. | —0 | —0 |
Complete forms for sales orders. | —0 | —0 |
Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. | —0 | —0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. | —0 | —0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. | —0 | —0 |
Place orders, such as for equipment, supplies, or catering for meetings. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.O*NET Task ID 4630 | 1.0 |
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.O*NET Task ID 4633 | 1.0 |
Relay or route written or verbal messages.O*NET Task ID 4634 | 1.0 |
Place telephone calls or arrange conference calls as instructed.O*NET Task ID 4635 | 1.0 |
Keep records of calls placed and charges incurred.O*NET Task ID 4639 | 1.0 |
Record messages, suggesting rewording for clarity or conciseness.O*NET Task ID 4640 | 1.0 |
Stamp messages with time and date and file them appropriately.O*NET Task ID 4641 | 1.0 |
Answer simple questions about clients' businesses, using reference files.O*NET Task ID 4642 | 1.0 |
Complete forms for sales orders.O*NET Task ID 4643 | 1.0 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.O*NET Task ID 20427 | 1.0 |
Monitor alarm systems to ensure that secure conditions are maintained.O*NET Task ID 4637 | 0.0 |
Contact security staff members when necessary, using radio-telephones.O*NET Task ID 4638 | 0.0 |
Process incoming or outgoing mail, packages, or deliveries.O*NET Task ID 20428 | 0.0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.O*NET Task ID 20431 | 0.0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.O*NET Task ID 20432 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page