Superviseurs de Telemarketing
Ventes et MarketingExposition à l'IA
- Source des données: BLSPublié: 2026-08
Très élevée· relative
FaibleQuatre bandes relativesTrès élevéeValeur par groupe professionnel
Échelle, base et source
Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
- Source des données: AnthropicPublié: 2026-03
0.230
0.000Étendue des valeurs présentées ici0.745Échelle, base et source
- Source des données: ILOPublié: 2025
0.44
0.09Étendue des valeurs présentées ici0.70Valeur par groupe professionnel
Échelle, base et source
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 28% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Task-level exposure
Tâches exposées uniquement| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.41-1012 | 0.026445.4 | 0.00517.4 |
Listen to and resolve customer complaints regarding services, products, or personnel.41-1012 | 0.014224.4 | 0.019928.8 |
Provide staff with assistance in performing difficult or complicated duties.41-1012 | 0.007012.0 | —0 |
Monitor sales staff performance to ensure that goals are met.41-1012 | 0.00366.2 | 0.027740.1 |
Formulate pricing policies on merchandise according to profitability requirements.41-1012 | 0.00345.8 | —0 |
Examine merchandise to ensure correct pricing and display, and that it functions as advertised.41-1012 | 0.00193.3 | 0.011516.6 |
Analyze details of sales territories to assess their growth potential and to set quotas.41-1012 | 0.00172.9 | 0.00497.1 |
| Not observed on any surface — 11 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Hire, train, and evaluate personnel. | —0 | —0 |
Plan and prepare work schedules, and assign employees to specific duties. | —0 | —0 |
Attend company meetings to exchange product information and coordinate work activities with other departments. | —0 | —0 |
Prepare sales and inventory reports for management and budget departments. | —0 | —0 |
Visit retailers and sales representatives to promote products and gather information. | —0 | —0 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services. | —0 | —0 |
Keep records pertaining to purchases, sales, and requisitions. | —0 | —0 |
Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy. | —0 | —0 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items. | —0 | —0 |
Inventory stock and reorder when inventories drop to specified levels. | —0 | —0 |
Examine products purchased for resale or received for storage to determine product condition. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Keep records pertaining to purchases, sales, and requisitions.O*NET Task ID 9673 | 1.0 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.O*NET Task ID 9675 | 1.0 |
Listen to and resolve customer complaints regarding services, products, or personnel.O*NET Task ID 9660 | 0.5 |
Monitor sales staff performance to ensure that goals are met.O*NET Task ID 9661 | 0.5 |
Hire, train, and evaluate personnel.O*NET Task ID 9662 | 0.5 |
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.O*NET Task ID 9663 | 0.5 |
Provide staff with assistance in performing difficult or complicated duties.O*NET Task ID 9665 | 0.5 |
Plan and prepare work schedules, and assign employees to specific duties.O*NET Task ID 9666 | 0.5 |
Attend company meetings to exchange product information and coordinate work activities with other departments.O*NET Task ID 9667 | 0.5 |
Prepare sales and inventory reports for management and budget departments.O*NET Task ID 9668 | 0.5 |
Visit retailers and sales representatives to promote products and gather information.O*NET Task ID 9672 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page