Administrative Services Managers
Management Occupations- O*NET-SOC コード
- 11-3012.00
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
- データ出典: BLS公表時点: 2026-08
中程度· 相対
低い4段階の相対区分非常に高い職業群単位の値
尺度・母数・出典
4段階の相対区分（低い / 中程度 / 高い / 非常に高い）
BLS雇用見通し表の詳細職業831件が母数。値は NEM(全国雇用マトリクス)コード単位で付与されるため、同じ NEM コードの職業は同じバンドになります
- データ出典: Anthropic公表時点: 2026-03
0.000
0.000ここに掲載された値の範囲0.745尺度・母数・出典
観測エクスポージャー指数、公開されたまま0–1
O*NETタスクへの対応づけが基準
SOC 2018の職業単位で公表された値で、同じSOC 2018コードを持つO*NET職業はすべてこの値になります
- データ出典: ILO公表時点: 2025
0.42
0.09ここに掲載された値の範囲0.70職業群単位の値
尺度・母数・出典
生成AI露出度指数、公開されたまま0–1
ISCO-08の細分類（4桁）単位で公表された値です。米国労働統計局（BLS）の公式対応表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）を公表どおり適用してこの職業に結び付けており、対応は全部または一部です
この出典がどのような性格の値か
BLSの区分は絶対水準ではなく相対順位であり、一次測定でもありません。複数の既存研究が付けた職業別パーセンタイル順位を4段階にまとめた値です。雇用や賃金の予測でもなく、導入確率でもなく、自動化と増強を区別しません。
Task-level exposure
露出のある作業のみ評価済みタスク 18 件 · β ≥ 0.5 のタスク 13 件（72.2%）
β = 直接的な露出（E1）+ 0.5 × ツール利用時の露出（E2）。原典リポジトリの定義に従います。
- 原典の単位：O*NET 27.2 のタスク → O*NET 31.0 の職業コード
- 評価済みタスクはすべて O*NET 31.0 のタスク一覧にあります。
- 出典
- OpenAI "GPTs are GPTs" exposure rubric
- 版
- gh-main-0471612
- ライセンス
- MIT License, Copyright (c) 2024 OpenAI
O*NET-SOC 2010 の職業 11-3011.00 Administrative Services Managers の作業です。当サイトが O*NET-SOC 2010→2019 公式クロスウォークによりこの職業に結び付けました
| Task (O*NET 20.1) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Manage leasing of facility space.11-3011.00 | 0.001851.4 | 0.0033100.0 |
Conduct classes to teach procedures to staff.11-3011.00 | 0.001748.6 | —0 |
| Not observed on any surface — 12 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Direct or coordinate the supportive services department of a business, agency, or organization. | —0 | —0 |
Set goals and deadlines for the department. | —0 | —0 |
Prepare and review operational reports and schedules to ensure accuracy and efficiency. | —0 | —0 |
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. | —0 | —0 |
Acquire, distribute and store supplies. | —0 | —0 |
Monitor the facility to ensure that it remains safe, secure, and well-maintained. | —0 | —0 |
Plan, administer, and control budgets for contracts, equipment, and supplies. | —0 | —0 |
Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations. | —0 | —0 |
Hire and terminate clerical and administrative personnel. | —0 | —0 |
Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems. | —0 | —0 |
Participate in architectural and engineering planning and design, including space and installation management. | —0 | —0 |
Dispose of, or oversee the disposal of, surplus or unclaimed property. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Learn to operate new office technologies as they are developed and implemented.O*NET Task ID 21265 | 1.0 |
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.O*NET Task ID 21266 | 1.0 |
Direct or coordinate the supportive services department of a business, agency, or organization.O*NET Task ID 19 | 0.5 |
Set goals and deadlines for the department.O*NET Task ID 20 | 0.5 |
Prepare and review operational reports and schedules to ensure accuracy and efficiency.O*NET Task ID 21 | 0.5 |
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.O*NET Task ID 22 | 0.5 |
Plan, administer, and control budgets for contracts, equipment, and supplies.O*NET Task ID 24 | 0.5 |
Hire and terminate clerical and administrative personnel.O*NET Task ID 26 | 0.5 |
Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.O*NET Task ID 21262 | 0.5 |
Develop operational standards and procedures for the work unit or department.O*NET Task ID 21263 | 0.5 |
Establish work procedures or schedules to organize the daily work of administrative staff.O*NET Task ID 21264 | 0.5 |
Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.O*NET Task ID 21268 | 0.5 |
Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.O*NET Task ID 21269 | 0.5 |
Acquire, distribute and store supplies.O*NET Task ID 23 | 0.0 |
Conduct classes to teach procedures to staff.O*NET Task ID 30 | 0.0 |
Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.O*NET Task ID 21267 | 0.0 |
Represent work unit at meetings or conferences and serve as liaison for requests or complaints.O*NET Task ID 21270 | 0.0 |
Supervise administrative staff and provide training and orientation to new staff.O*NET Task ID 21271 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
O*NET 31.0 のタスク全件（18件）
この職業の O*NET 31.0 のタスク全件（英語原文、種別はコア・補足）。露出値はこの一覧には載せず、上の表で各出典が用いた O*NET 版の文言の横にあります。
| タスク（O*NET 31.0） | 種類 |
|---|---|
| Set goals and deadlines for the department. | コア |
| Prepare and review operational reports and schedules to ensure accuracy and efficiency. | コア |
| Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. | コア |
| Acquire, distribute and store supplies. | コア |
| Conduct classes to teach procedures to staff. | コア |
| Direct or coordinate the supportive services department of a business, agency, or organization. | 補足 |
| Plan, administer, and control budgets for contracts, equipment, and supplies. | 補足 |
| Hire and terminate clerical and administrative personnel. | 補足 |
| Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met. | — |
| Develop operational standards and procedures for the work unit or department. | — |
| Establish work procedures or schedules to organize the daily work of administrative staff. | — |
| Learn to operate new office technologies as they are developed and implemented. | — |
| Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence. | — |
| Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs. | — |
| Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll. | — |
| Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance. | — |
| Represent work unit at meetings or conferences and serve as liaison for requests or complaints. | — |
| Supervise administrative staff and provide training and orientation to new staff. | — |
0.00/ 3· ロボット露出指数
尺度・母数・出典
身体的なタスクそれぞれに、実際に導入・販売・実演されたロボットがこなせる環境に応じて 0–3 の等級を付け（0 不可 · 1 フェンスで囲われた機械セルや瓶詰めラインのようなロボット専用設備 · 2 病院の薬剤部やコンテナ港のような管理された施設 · 3 一般家庭や建設現場のような非定型の環境）、勤務時間に占める割合で平均した値
この職業の O*NET 29.3 タスクのうち身体的なタスクが対象
等級と時間の割合は Anthropic が Claude Opus 5（ウェブ検索）で推定しました（2026年時点）。
ロボット露出指数は、このサイトの AI 露出度とは別の指標であり、足し合わせたり比べたりすることはできません。実際の導入やコスト競争力を示すものではなく、0 には身体的なタスクのない職業も含まれます。
身体的なタスクごとの等級
この職業の O*NET 29.3 タスクのうち、身体的なタスクに分類されたものはありません。
職業情報
雇用見通し（BLS）
- 雇用者数、2025
- 279K
- 雇用者数見通し、2035
- 293K
- 変化率 (2025–35)
- +5.2%
- 年間賃金の中央値、2025
- $114,130
- 入職時に通常必要な学歴
- Bachelor's degree
韓国職業分類との対応（KSCO）
AI Changing Work が作成した Korea Occupation Direct Crosswalk v1.1 現行版の対応です。関係の値は O*NET-SOC 職業の側から読みます。
| KSCO コード | KSCO 名称 | 関係 | 状態 |
|---|---|---|---|
| 12121 | 총무 및 인사 관리자 | この職業のほうが狭い | 確定 |
関係と状態の定義(kr-direct v1.1)
ILO（国際労働機関）の職業説明
以下のISCO-08職業群は、AI Changing Workが米国労働統計局（BLS）の発行するクロスウォーク（2018 SOC→2010 SOC、2010 SOC→ISCO-08）を個別の選択なしにそのまま適用して、この職業に結び付けたものです。結び付きは全体的な対応の場合も部分的な対応の場合もあります。
- ISCO-08 1219Business Services and Administration Managers Not Elsewhere Classified
他に分類されない対事業所サービス・総務管理者
出典: 総務省「国際標準職業分類（ISCO）2008年改定版（仮訳）分類項目名一覧（和英対照）」— 原著：ILO ISCO-08 © International Labour Organization（日本語訳は総務省がILOの許可を得て作成）
以下の定義・作業・職業例は、この職業ではなく、当該ISCO-08職業群についてのILOによる説明です。
This unit group covers business services and administration managers not classified elsewhere in Minor Group 121: Business Services and Administration Managers. For instance, the group includes occupations such as facilities manager, cleaning services manager, administrative services manager employed either as the manager of a department of a large enterprise and organization, or of an enterprise that provides such services to other enterprises and organizations.
作業
- In such cases tasks would include:
- (a) providing administrative, strategic planning and operational support, research and advice to senior management on matters such as the management of building facilities and administrative services;
- (b) developing and managing the organization's administrative and physical resources;
- (c) developing and implementing administrative and procedural statements and guidelines for use by staff in the organization;
- (d) analysing complex resource management issues and initiatives that affect the organization, and preparing associated reports, correspondence and submissions;
- (e) providing information and support for the preparation of financial reports and budgets;
- (f) leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information;
- (g) representing the enterprise or organization in negotiations, and at conventions, seminars, public hearings and forums;
- (h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
- (i) planning and directing daily operations;
- (j) overseeing the selection, training and performance of staff.
職業例
Administrative services manager · Cleaning services manager · Corporate services manager · Facilities manager
Sources: ILO ISCO-08 — details: Credits
ESCO 職業語彙
以下の各項目は、公開されているESCO-O*NET Crosswalk（バージョン1、2022年）で、この職業と一つずつ対応付けられたものです。対応の種類はそのクロスウォークによるもので、表現はAI Changing Workによるものです。
- defence administration officerESCO 1219.3この職業のほうが狭い
Defence administration officers perform managerial duties and administrative tasks in defense institutions, such as maintenance of records, management of staff, and handling of accounts.
- membership managerESCO 2431.12この職業のほうが広い
Membership managers oversee and coordinate the membership plan, support existing members and engage with possible new members. They analyse the market trend reports and develop marketing plans accordingly. Membership managers monitor and ensure the efficiency of processes, systems and strategies.
- court administratorESCO 1349.11重なるが同じではない
Court administrators perform managerial tasks in a court institution, such as supervision of staff, administration, communicating with judges and reviewing procedures. They also manage the court's finances, and oversee maintenance of the facility and equipment.
- library managerESCO 1349.16重なるが同じではない
Library managers supervise the correct usage of library equipment and items. They manage the provided services of a library and the operation of the departments within a library. Library managers also provide training for new staff members and manage the budget of the library.
- office managerESCO 3341.8重なるが同じではない
\ Office managers oversee the administrative work that clerical workers are commissioned to perform in various types of organisations or associations. They perform micromanagement and maintain a close view of administrative processes such as such as controlling correspondence, designing filing systems, reviewing and approving supply requisitions, assigning and monitoring clerical functions. They report to managers within the same department or to general managers in companies, depending on their size.
出典: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
ライセンス: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
フランス職業分類との対応（ROME）
この職業と ROME 4.0 の職業票（fiche）との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。「暫定」と表示した対応は、同じモデル系列（Claude）の二人の判定者による判定のみ、またはその判定に運営者の規則を適用して採用したものであり、確定した対応より根拠が弱くなります。
| ROME コード | ROME 名称（フランス語） | 関係 |
|---|---|---|
| K1417 | Responsable des affaires générales | この職業のほうが広い |
| M1216 | Secrétaire général / Secrétaire générale | 重なるが同じではない |
| K1419 | Responsable du service des assemblées | 関連（対応ではない） |
| M1223 | Chef / Cheffe des services administratifs et financiers | 関連（対応ではない） |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
スペイン職業分類との対応（CNO-11）
この職業と CNO-11 の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| CNO-11 コード | CNO-11 名称（スペイン語） | 関係 |
|---|---|---|
| 1219 | Directores de políticas y planificación y de otros departamentos administrativos no clasificados bajo otros epígrafes | この職業のほうが狭い暫定 |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
ドイツ職業分類との対応（KldB）
この職業と KldB の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| KldB コード | KldB 名称（ドイツ語） | 関係 |
|---|---|---|
| 71394 | Führungskräfte - Unternehmensorganisation und -strategie | この職業のほうが狭い |
| 73254 | Berufe in der Justizverwaltung - hoch komplexe Tätigkeiten | 関連（対応ではない） |
| 73394 | Führungskräfte - Medien-, Dokumentations- und Informationsdienste | 関連（対応ではない）暫定 |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
日本職業分類との対応（JSCO）
この職業と JSCO の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| JSCO コード | JSCO 名称（日本語） | 関係 |
|---|---|---|
| 031 | 会社管理職員 | この職業のほうが狭い暫定 |
| 012 | 管理的国家公務員 | 関連（対応ではない）暫定 |
| 013 | 管理的地方公務員 | 関連（対応ではない）暫定 |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
このページのデータの出典・ライセンスと AI Changing Work による改変・翻訳の告知：クレジットと出典