Fast Food and Counter Workers
Food Preparation and Serving Related Occupations- O*NET-SOC コード
- 35-3023.00
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
- データ出典: BLS公表時点: 2026-08
中程度· 相対
低い4段階の相対区分非常に高い職業群単位の値
尺度・母数・出典
4段階の相対区分（低い / 中程度 / 高い / 非常に高い）
BLS雇用見通し表の詳細職業831件が母数。値は NEM(全国雇用マトリクス)コード単位で付与されるため、同じ NEM コードの職業は同じバンドになります
- データ出典: Anthropic公表時点: 2026-03
0.000
0.000ここに掲載された値の範囲0.745職業群単位の値
尺度・母数・出典
観測エクスポージャー指数、公開されたまま0–1
O*NETタスクへの対応づけが基準
SOC 2018の職業単位で公表された値で、同じSOC 2018コードを持つO*NET職業はすべてこの値になります
- データ出典: ILO公表時点: 2025
0.24
0.09ここに掲載された値の範囲0.70職業群単位の値
尺度・母数・出典
生成AI露出度指数、公開されたまま0–1
ISCO-08の細分類（4桁）単位で公表された値です。米国労働統計局（BLS）の公式対応表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）を公表どおり適用してこの職業に結び付けており、対応は全部または一部です
この出典がどのような性格の値か
BLSの区分は絶対水準ではなく相対順位であり、一次測定でもありません。複数の既存研究が付けた職業別パーセンタイル順位を4段階にまとめた値です。雇用や賃金の予測でもなく、導入確率でもなく、自動化と増強を区別しません。
Task-level exposure
露出のある作業のみ評価済みタスク 28 件 · β ≥ 0.5 のタスク 4 件（14.3%）
β = 直接的な露出（E1）+ 0.5 × ツール利用時の露出（E2）。原典リポジトリの定義に従います。
- 原典の単位：O*NET 27.2 のタスク → O*NET 31.0 の職業コード
- 評価済みタスクのうち 1 件は O*NET 31.0 のタスク一覧になく、O*NET 27.2 基準で公表されたスコアをそのまま残しています。
- 出典
- OpenAI "GPTs are GPTs" exposure rubric
- 版
- gh-main-0471612
- ライセンス
- MIT License, Copyright (c) 2024 OpenAI
O*NET-SOC 2010 の職業 35-3021.00 Combined Food Preparation and Serving Workers, Including Fast Food; 35-3022.00 Counter Attendants, Cafeteria, Food Concession, and Coffee Shop の作業です。当サイトが O*NET-SOC 2010→2019 公式クロスウォークによりこの職業に結び付けました
| Task (O*NET 20.1) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.35-3022.00 | 0.005970.4 | —0 |
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.35-3021.00 | 0.002529.6 | —0 |
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. | —0 | 0.007179.8 |
Communicate with customers regarding orders, comments, and complaints. | —0 | 0.001820.2 |
| Not observed on any surface — 34 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Accept payment from customers, and make change as necessary. | —0 | —0 |
Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper. | —0 | —0 |
Serve customers in eating places that specialize in fast service and inexpensive carry-out food. | —0 | —0 |
Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines. | —0 | —0 |
Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags. | —0 | —0 |
Notify kitchen personnel of shortages or special orders. | —0 | —0 |
Cook or reheat food items such as french fries. | —0 | —0 |
Wash dishes, glassware, and silverware after meals. | —0 | —0 |
Collect and return dirty dishes to the kitchen for washing. | —0 | —0 |
Relay food orders to cooks. | —0 | —0 |
Clean and organize eating, service, and kitchen areas. | —0 | —0 |
Perform personnel activities such as supervising and training employees. | —0 | —0 |
Monitor and order supplies or food items and restock as necessary to maintain inventory. | —0 | —0 |
Distribute food to servers. | —0 | —0 |
Serve food and beverages to guests at banquets or other social functions. | —0 | —0 |
Provide caterers with assistance in food preparation or service. | —0 | —0 |
Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers. | —0 | —0 |
Arrange tables and decorations according to instructions. | —0 | —0 |
Plan, prepare, and deliver meals to individuals with special dietary needs. | —0 | —0 |
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. | —0 | —0 |
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. | —0 | —0 |
Replenish foods at serving stations. | —0 | —0 |
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout. | —0 | —0 |
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change. | —0 | —0 |
Brew coffee and tea, and fill containers with requested beverages. | —0 | —0 |
Balance receipts and payments in cash registers. | —0 | —0 |
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. | —0 | —0 |
Deliver orders to kitchens, and pick up and serve food when it is ready. | —0 | —0 |
Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses. | —0 | —0 |
Add relishes and garnishes to food orders, according to instructions. | —0 | —0 |
Carve meat. | —0 | —0 |
Order items needed to replenish supplies. | —0 | —0 |
Set up dining areas for meals and clear them following meals. | —0 | —0 |
Arrange reservations for patrons of dining establishments. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.O*NET Task ID 23119 | 1.0 |
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.O*NET Task ID 23104 | 0.5 |
Plan, prepare, and deliver meals to individuals with special dietary needs.O*NET Task ID 23125 | 0.5 |
Arrange reservations for patrons of dining establishments.O*NET Task ID 23126 | 0.5 |
Communicate with customers regarding orders, comments, and complaints.O*NET Task ID 23099 | 0.0 |
Accept payment from customers, and make change as necessary.O*NET Task ID 23100 | 0.0 |
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.O*NET Task ID 23101 | 0.0 |
Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.O*NET Task ID 23102 | 0.0 |
Balance receipts and payments in cash registers.O*NET Task ID 23103 | 0.0 |
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.O*NET Task ID 23105 | 0.0 |
Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.O*NET Task ID 23106 | 0.0 |
Clean and organize eating, service, and kitchen areas.O*NET Task ID 23107 | 0.0 |
Monitor and order supplies or food items, and restock as necessary to maintain inventory.O*NET Task ID 23108 | 0.0 |
Brew coffee and tea, and fill containers with requested beverages.O*NET Task ID 23109 | 0.0 |
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.O*NET Task ID 23110 | 0.0 |
Collect and return dirty dishes to the kitchen for washing.O*NET Task ID 23111 | 0.0 |
Wash dishes, glassware, and silverware after meals.O*NET Task ID 23112 | 0.0 |
Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.O*NET Task ID 23113 | 0.0 |
Notify kitchen personnel of shortages or special orders.O*NET Task ID 23114 | 0.0 |
Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.O*NET Task ID 23115 | 0.0 |
Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.O*NET Task ID 23116 | 0.0 |
Replenish foods at serving stations.O*NET Task ID 23117 | 0.0 |
Perform personnel activities, such as supervising and training employees.O*NET Task ID 23118 | 0.0 |
Distribute food to servers.O*NET Task ID 23120 | 0.0 |
Set up dining areas for meals, and clear them following meals.O*NET Task ID 23121 | 0.0 |
Add relishes and garnishes to food orders, according to instructions.O*NET Task ID 23122 | 0.0 |
Deliver orders to kitchens, and pick up and serve food when it is ready.O*NET Task ID 23123 | 0.0 |
Arrange tables and decorations according to instructions.O*NET Task ID 23124 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
O*NET 31.0 のタスク全件（27件）
この職業の O*NET 31.0 のタスク全件（英語原文、種別はコア・補足）。露出値はこの一覧には載せず、上の表で各出典が用いた O*NET 版の文言の横にあります。
| タスク（O*NET 31.0） | 種類 |
|---|---|
| Communicate with customers regarding orders, comments, and complaints. | コア |
| Accept payment from customers, and make change as necessary. | コア |
| Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. | コア |
| Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. | コア |
| Balance receipts and payments in cash registers. | コア |
| Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper. | コア |
| Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. | コア |
| Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures. | コア |
| Clean and organize eating, service, and kitchen areas. | コア |
| Monitor and order supplies or food items, and restock as necessary to maintain inventory. | コア |
| Brew coffee and tea, and fill containers with requested beverages. | コア |
| Serve customers in eating places that specialize in fast service and inexpensive carry-out food. | コア |
| Collect and return dirty dishes to the kitchen for washing. | コア |
| Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout. | コア |
| Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines. | コア |
| Set up dining areas for meals, and clear them following meals. | コア |
| Deliver orders to kitchens, and pick up and serve food when it is ready. | コア |
| Wash dishes, glassware, and silverware after meals. | 補足 |
| Notify kitchen personnel of shortages or special orders. | 補足 |
| Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags. | 補足 |
| Replenish foods at serving stations. | 補足 |
| Perform personnel activities, such as supervising and training employees. | 補足 |
| Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders. | 補足 |
| Distribute food to servers. | 補足 |
| Add relishes and garnishes to food orders, according to instructions. | 補足 |
| Arrange tables and decorations according to instructions. | 補足 |
| Plan, prepare, and deliver meals to individuals with special dietary needs. | 補足 |
0.90/ 3· ロボット露出指数
尺度・母数・出典
身体的なタスクそれぞれに、実際に導入・販売・実演されたロボットがこなせる環境に応じて 0–3 の等級を付け（0 不可 · 1 フェンスで囲われた機械セルや瓶詰めラインのようなロボット専用設備 · 2 病院の薬剤部やコンテナ港のような管理された施設 · 3 一般家庭や建設現場のような非定型の環境）、勤務時間に占める割合で平均した値
この職業の O*NET 29.3 タスクのうち身体的なタスクが対象
等級と時間の割合は Anthropic が Claude Opus 5（ウェブ検索）で推定しました（2026年時点）。
ロボット露出指数は、このサイトの AI 露出度とは別の指標であり、足し合わせたり比べたりすることはできません。実際の導入やコスト競争力を示すものではなく、0 には身体的なタスクのない職業も含まれます。
身体的なタスクごとの等級
ロボット環境等級（E0–E3）
E0 ロボット不可詳細
実際に導入・販売・実演されたロボットでは、ロボット専用設備でもこなせないと評価
E1 ロボット専用設備詳細
フェンスで囲われた機械セルや瓶詰めラインのように、機械を中心に作られた設備でこなせると評価
E2 管理された施設詳細
病院の薬剤部やコンテナ港のように、機関が作業基準を保っている人の作業施設でこなせると評価
E3 非定型の環境詳細
一般家庭や建設現場のように、作業基準を保つ機関がない環境でこなせると評価
身体的なタスクに分類されたタスクのみを掲載しています。その他のタスクには出典で等級がないため載せていません。
| タスク（O*NET 29.3） | ロボット環境等級 |
|---|---|
| Accept payment from customers, and make change as necessary. | E2 管理された施設 |
| Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. | E1 ロボット専用設備 |
| Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. | E1 ロボット専用設備 |
| Balance receipts and payments in cash registers. | E2 管理された施設 |
| Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. | E1 ロボット専用設備 |
| Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures. | E1 ロボット専用設備 |
| Clean and organize eating, service, and kitchen areas. | E1 ロボット専用設備 |
| Monitor and order supplies or food items, and restock as necessary to maintain inventory. | E1 ロボット専用設備 |
| Brew coffee and tea, and fill containers with requested beverages. | E1 ロボット専用設備 |
| Serve customers in eating places that specialize in fast service and inexpensive carry-out food. | E1 ロボット専用設備 |
| Collect and return dirty dishes to the kitchen for washing. | E1 ロボット専用設備 |
| Wash dishes, glassware, and silverware after meals. | E1 ロボット専用設備 |
| Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout. | E1 ロボット専用設備 |
| Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines. | E2 管理された施設 |
| Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags. | E1 ロボット専用設備 |
| Replenish foods at serving stations. | E1 ロボット専用設備 |
| Distribute food to servers. | E1 ロボット専用設備 |
| Set up dining areas for meals, and clear them following meals. | E1 ロボット専用設備 |
| Add relishes and garnishes to food orders, according to instructions. | E1 ロボット専用設備 |
| Deliver orders to kitchens, and pick up and serve food when it is ready. | E1 ロボット専用設備 |
| Arrange tables and decorations according to instructions. | E1 ロボット専用設備 |
| Plan, prepare, and deliver meals to individuals with special dietary needs. | E1 ロボット専用設備 |
職業情報
雇用見通し（BLS）
この O*NET 職業だけの値ではなく、SOC 35-3023 グループ（Fast food and counter workers）全体の値です。
- 雇用者数、2025
- 3.9M
- 雇用者数見通し、2035
- 4.1M
- 変化率 (2025–35)
- +5.8%
- 年間賃金の中央値、2025
- $31,200
- 入職時に通常必要な学歴
- No formal educational credential
韓国職業分類との対応（KSCO）
AI Changing Work が作成した Korea Occupation Direct Crosswalk v1.1 現行版の対応です。関係の値は O*NET-SOC 職業の側から読みます。
| KSCO コード | KSCO 名称 | 関係 | 状態 |
|---|---|---|---|
| 95210 | 패스트푸드 준비원 | この職業のほうが広い | 確定 |
| 45219 | 그 외 음료 조리원 | 関連（対応ではない） | 確定 |
| 45312 | 음료 서비스 종사원 | 関連（対応ではない） | 確定 |
関係と状態の定義(kr-direct v1.1)
ILO（国際労働機関）の職業説明
以下のISCO-08職業群は、AI Changing Workが米国労働統計局（BLS）の発行するクロスウォーク（2018 SOC→2010 SOC、2010 SOC→ISCO-08）を個別の選択なしにそのまま適用して、この職業に結び付けたものです。結び付きは全体的な対応の場合も部分的な対応の場合もあります。
- ISCO-08 5246Food Service Counter Attendants
フードサービスカウンター接客係
出典: 総務省「国際標準職業分類（ISCO）2008年改定版（仮訳）分類項目名一覧（和英対照）」— 原著：ILO ISCO-08 © International Labour Organization（日本語訳は総務省がILOの許可を得て作成）
以下の定義・作業・職業例は、この職業ではなく、当該ISCO-08職業群についてのILOによる説明です。
Food service counter attendants serve customers at food counters and finish preparation of simple food items in restaurants, cafes, hotels, fast food outlets, cafeterias, hospitals and other settings.
作業
- (a) serving food to customers at counters;
- (b) ascertaining the products desired by the customer, assisting them in making choices and taking orders;
- (c) cleaning, peeling, slicing and trimming foodstuffs using manual and electric appliances;
- (d) preparing simple food items and reheating prepared meals;
- (e) portioning and wrapping food or placing it directly on plates for service to patrons;
- (f) packaging takeaway food;
- (g) stocking refrigerators, salad, buffet bars and keeping records of the quantities of food used;
- (h) receiving payment for food items purchased.
職業例
Cafeteria counter attendant · Salad bar attendant
Sources: ILO ISCO-08 — details: Credits
ESCO 職業語彙
以下の各項目は、公開されているESCO-O*NET Crosswalk（バージョン1、2022年）で、この職業と一つずつ対応付けられたものです。対応の種類はそのクロスウォークによるもので、表現はAI Changing Workによるものです。
- quick service restaurant crew memberESCO 9411.2範囲が同じ
Quick service restaurant crew members prepare, cook and serve food and beverages in a quick service operation.
- street food vendorESCO 5212.1この職業のほうが広い
Street food vendors sell food preparations, dishes and products on organised outdoor or indoor market places, or on the streets. They prepare the food in their stalls. Street food vendors use sales techniques to recommend their products to passers-by.
- waiter/waitressESCO 5131.2重なるが同じではない
Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.
出典: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
ライセンス: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
フランス職業分類との対応（ROME）
この職業と ROME 4.0 の職業票（fiche）との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。「暫定」と表示した対応は、同じモデル系列（Claude）の二人の判定者による判定のみ、またはその判定に運営者の規則を適用して採用したものであり、確定した対応より根拠が弱くなります。
| ROME コード | ROME 名称（フランス語） | 関係 |
|---|---|---|
| G1603 | Equipier polyvalent / Equipière polyvalente de restauration rapide | この職業のほうが広い |
| G1607 | Employé / Employée de restauration collective | 重なるが同じではない |
| G1612 | Crêpier / Crêpière | 関連（対応ではない）暫定 |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
スペイン職業分類との対応（CNO-11）
この職業と CNO-11 の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| CNO-11 コード | CNO-11 名称（スペイン語） | 関係 |
|---|---|---|
| 9320 | Preparadores de comidas rápidas | 重なるが同じではない暫定 |
| 5120 | Camareros asalariados | 関連（対応ではない）暫定 |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
ドイツ職業分類との対応（KldB）
この職業と KldB の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| KldB コード | KldB 名称（ドイツ語） | 関係 |
|---|---|---|
| 62301 | Berufe im Verkauf von Lebensmitteln (ohne Spezialisierung) - Helfer-/Anlerntätigkeiten | 重なるが同じではない |
| 63301 | Berufe im Gastronomieservice (ohne Spezialisierung) - Helfer-/Anlerntätigkeiten | 重なるが同じではない |
| 63312 | Berufe in der Systemgastronomie - fachlich ausgerichtete Tätigkeiten | 重なるが同じではない |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
日本職業分類との対応（JSCO）
この職業と JSCO の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| JSCO コード | JSCO 名称（日本語） | 関係 |
|---|---|---|
| 403 | 飲食物給仕従事者 | この職業のほうが狭い |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
このページのデータの出典・ライセンスと AI Changing Work による改変・翻訳の告知：クレジットと出典