Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Office and Administrative Support Occupations- O*NET-SOC コード
- 43-6014.00
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
- データ出典: BLS公表時点: 2026-08
非常に高い· 相対
低い4段階の相対区分非常に高い職業群単位の値
尺度・母数・出典
4段階の相対区分（低い / 中程度 / 高い / 非常に高い）
BLS雇用見通し表の詳細職業831件が母数。値は NEM(全国雇用マトリクス)コード単位で付与されるため、同じ NEM コードの職業は同じバンドになります
- データ出典: Anthropic公表時点: 2026-03
0.453
0.000ここに掲載された値の範囲0.745尺度・母数・出典
観測エクスポージャー指数、公開されたまま0–1
O*NETタスクへの対応づけが基準
SOC 2018の職業単位で公表された値で、同じSOC 2018コードを持つO*NET職業はすべてこの値になります
- データ出典: ILO公表時点: 2025
0.58
0.09ここに掲載された値の範囲0.70職業群単位の値
尺度・母数・出典
生成AI露出度指数、公開されたまま0–1
ISCO-08の細分類（4桁）単位で公表された値です。米国労働統計局（BLS）の公式対応表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）を公表どおり適用してこの職業に結び付けており、対応は全部または一部です
この出典がどのような性格の値か
BLSの区分は絶対水準ではなく相対順位であり、一次測定でもありません。複数の既存研究が付けた職業別パーセンタイル順位を4段階にまとめた値です。雇用や賃金の予測でもなく、導入確率でもなく、自動化と増強を区別しません。
Task-level exposure
露出のある作業のみ評価済みタスク 32 件 · β ≥ 0.5 のタスク 29 件（90.6%）
β = 直接的な露出（E1）+ 0.5 × ツール利用時の露出（E2）。原典リポジトリの定義に従います。
- 原典の単位：O*NET 27.2 のタスク → O*NET 31.0 の職業コード
- 評価済みタスクのうち 1 件は O*NET 31.0 のタスク一覧になく、O*NET 27.2 基準で公表されたスコアをそのまま残しています。
- 出典
- OpenAI "GPTs are GPTs" exposure rubric
- 版
- gh-main-0471612
- ライセンス
- MIT License, Copyright (c) 2024 OpenAI
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Open, read, route, and distribute incoming mail or other materials and answer routine letters.O*NET Task ID 2794 | 1.0 |
Complete forms in accordance with company procedures.O*NET Task ID 2795 | 1.0 |
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.O*NET Task ID 2797 | 1.0 |
Conduct searches to find needed information, using such sources as the Internet.O*NET Task ID 2805 | 1.0 |
Take dictation in shorthand or by machine and transcribe information.O*NET Task ID 2811 | 1.0 |
Use computers for various applications, such as database management or word processing.O*NET Task ID 20280 | 1.0 |
Create, maintain, and enter information into databases.O*NET Task ID 20281 | 1.0 |
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.O*NET Task ID 20282 | 1.0 |
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.O*NET Task ID 20284 | 1.0 |
Develop or maintain internal or external company Web sites.O*NET Task ID 20288 | 1.0 |
Train and assist staff with computer usage.O*NET Task ID 20289 | 1.0 |
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.O*NET Task ID 2790 | 0.5 |
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.O*NET Task ID 2791 | 0.5 |
Locate and attach appropriate files to incoming correspondence requiring replies.O*NET Task ID 2793 | 0.5 |
Make copies of correspondence or other printed material.O*NET Task ID 2796 | 0.5 |
Learn to operate new office technologies as they are developed and implemented.O*NET Task ID 2799 | 0.5 |
Maintain scheduling and event calendars.O*NET Task ID 2800 | 0.5 |
Schedule and confirm appointments for clients, customers, or supervisors.O*NET Task ID 2801 | 0.5 |
Manage projects or contribute to committee or team work.O*NET Task ID 2802 | 0.5 |
Mail newsletters, promotional material, or other information.O*NET Task ID 2803 | 0.5 |
Provide services to customers, such as order placement or account information.O*NET Task ID 2806 | 0.5 |
Prepare and mail checks.O*NET Task ID 2808 | 0.5 |
Establish work procedures or schedules and keep track of the daily work of clerical staff.O*NET Task ID 2809 | 0.5 |
Arrange conference, meeting, or travel reservations for office personnel.O*NET Task ID 2812 | 0.5 |
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.O*NET Task ID 2813 | 0.5 |
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.O*NET Task ID 20285 | 0.5 |
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.O*NET Task ID 20286 | 0.5 |
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.O*NET Task ID 20287 | 0.5 |
Prepare conference or event materials, such as flyers or invitations.O*NET Task ID 20290 | 0.5 |
Order and dispense supplies.O*NET Task ID 2804 | 0.0 |
Supervise other clerical staff and provide training and orientation to new staff.O*NET Task ID 2814 | 0.0 |
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.O*NET Task ID 20283 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Eloundou et al. (2023): see full notices on the Credits page
O*NET 31.0 のタスク全件（31件）
この職業の O*NET 31.0 のタスク全件（英語原文、種別はコア・補足）。露出値はこの一覧には載せず、上の表で各出典が用いた O*NET 版の文言の横にあります。
| タスク（O*NET 31.0） | 種類 |
|---|---|
| Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. | コア |
| Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. | コア |
| Locate and attach appropriate files to incoming correspondence requiring replies. | コア |
| Open, read, route, and distribute incoming mail or other materials and answer routine letters. | コア |
| Complete forms in accordance with company procedures. | コア |
| Make copies of correspondence or other printed material. | コア |
| Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. | コア |
| Learn to operate new office technologies as they are developed and implemented. | コア |
| Maintain scheduling and event calendars. | コア |
| Schedule and confirm appointments for clients, customers, or supervisors. | コア |
| Order and dispense supplies. | コア |
| Conduct searches to find needed information, using such sources as the Internet. | コア |
| Operate electronic mail systems and coordinate the flow of information, internally or with other organizations. | コア |
| Use computers for various applications, such as database management or word processing. | コア |
| Create, maintain, and enter information into databases. | コア |
| Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. | コア |
| Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. | コア |
| Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. | コア |
| Train and assist staff with computer usage. | コア |
| Prepare conference or event materials, such as flyers or invitations. | コア |
| Manage projects or contribute to committee or team work. | 補足 |
| Mail newsletters, promotional material, or other information. | 補足 |
| Provide services to customers, such as order placement or account information. | 補足 |
| Prepare and mail checks. | 補足 |
| Establish work procedures or schedules and keep track of the daily work of clerical staff. | 補足 |
| Arrange conference, meeting, or travel reservations for office personnel. | 補足 |
| Supervise other clerical staff and provide training and orientation to new staff. | 補足 |
| Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll. | 補足 |
| Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. | 補足 |
| Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies. | 補足 |
| Develop or maintain internal or external company Web sites. | 補足 |
0.22/ 3· ロボット露出指数
尺度・母数・出典
身体的なタスクそれぞれに、実際に導入・販売・実演されたロボットがこなせる環境に応じて 0–3 の等級を付け（0 不可 · 1 フェンスで囲われた機械セルや瓶詰めラインのようなロボット専用設備 · 2 病院の薬剤部やコンテナ港のような管理された施設 · 3 一般家庭や建設現場のような非定型の環境）、勤務時間に占める割合で平均した値
この職業の O*NET 29.3 タスクのうち身体的なタスクが対象
等級と時間の割合は Anthropic が Claude Opus 5（ウェブ検索）で推定しました（2026年時点）。
ロボット露出指数は、このサイトの AI 露出度とは別の指標であり、足し合わせたり比べたりすることはできません。実際の導入やコスト競争力を示すものではなく、0 には身体的なタスクのない職業も含まれます。
身体的なタスクごとの等級
ロボット環境等級（E0–E3）
E0 ロボット不可詳細
実際に導入・販売・実演されたロボットでは、ロボット専用設備でもこなせないと評価
E1 ロボット専用設備詳細
フェンスで囲われた機械セルや瓶詰めラインのように、機械を中心に作られた設備でこなせると評価
E2 管理された施設詳細
病院の薬剤部やコンテナ港のように、機関が作業基準を保っている人の作業施設でこなせると評価
E3 非定型の環境詳細
一般家庭や建設現場のように、作業基準を保つ機関がない環境でこなせると評価
身体的なタスクに分類されたタスクのみを掲載しています。その他のタスクには出典で等級がないため載せていません。
| タスク（O*NET 29.3） | ロボット環境等級 |
|---|---|
| Open, read, route, and distribute incoming mail or other materials and answer routine letters. | E1 ロボット専用設備 |
| Make copies of correspondence or other printed material. | E1 ロボット専用設備 |
| Order and dispense supplies. | E1 ロボット専用設備 |
| Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. | E1 ロボット専用設備 |
| Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions. | E1 ロボット専用設備 |
| Mail newsletters, promotional material, or other information. | E1 ロボット専用設備 |
| Prepare and mail checks. | E1 ロボット専用設備 |
| Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. | E1 ロボット専用設備 |
職業情報
雇用見通し（BLS）
- 雇用者数、2025
- 1.9M
- 雇用者数見通し、2035
- 1.8M
- 変化率 (2025–35)
- -6%
- 年間賃金の中央値、2025
- $47,540
- 入職時に通常必要な学歴
- High school diploma or equivalent
韓国職業分類との対応（KSCO）
AI Changing Work が作成した Korea Occupation Direct Crosswalk v1.1 現行版の対応です。関係の値は O*NET-SOC 職業の側から読みます。
| KSCO コード | KSCO 名称 | 関係 | 状態 |
|---|---|---|---|
| 37212 | 일반 비서 | 範囲が同じ | 確定 |
| 37102 | 대학 행정조교 | 重なるが同じではない | 確定 |
関係と状態の定義(kr-direct v1.1)
ILO（国際労働機関）の職業説明
以下のISCO-08職業群は、AI Changing Workが米国労働統計局（BLS）の発行するクロスウォーク（2018 SOC→2010 SOC、2010 SOC→ISCO-08）を個別の選択なしにそのまま適用して、この職業に結び付けたものです。結び付きは全体的な対応の場合も部分的な対応の場合もあります。
- ISCO-08 4120Secretaries (general)
秘書（一般）
出典: 総務省「国際標準職業分類（ISCO）2008年改定版（仮訳）分類項目名一覧（和英対照）」— 原著：ILO ISCO-08 © International Labour Organization（日本語訳は総務省がILOの許可を得て作成）
以下の定義・作業・職業例は、この職業ではなく、当該ISCO-08職業群についてのILOによる説明です。
Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.
作業
- (a) checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment;
- (b) using various computer software packages including spreadsheets to provide administrative support;
- (c) dealing with incoming or outgoing mail;
- (d) scanning, recording and distributing mail, correspondence and documents;
- (e) screening requests for meetings or appointments and helping to organize meetings;
- (f) screening and recording staff-members' leave and other entitlements;
- (g) organizing and supervising filing systems;
- (h) dealing with routine correspondence on their own initiative.
職業例
Secretary · Typing secretary · Word processing secretary
Sources: ILO ISCO-08 — details: Credits
ESCO 職業語彙
以下の各項目は、公開されているESCO-O*NET Crosswalk（バージョン1、2022年）で、この職業と一つずつ対応付けられたものです。対応の種類はそのクロスウォークによるもので、表現はAI Changing Workによるものです。
- administrative assistantESCO 3343.1この職業のほうが広い
Administrative assistants perform administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.
- secretaryESCO 4120.1この職業のほうが広い
Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.
- executive assistantESCO 3343.3重なるが同じではない
Executive assistants are advanced administrative professionals who work with top-level executives or in international facilities in various industries. They organise meetings, organise and maintain files, arrange travel, train staff members, communicate in other languages, and manage the day-to-day operations of the office.
- foreign language correspondence clerkESCO 4419.2重なるが同じではない
Foreign language correspondence clerks read and reply to a company's correspondence in foreign languages. They also perform clerical duties.
- legal administrative assistantESCO 3342.2重なるが同じではない
Legal administrative assistants carry out the daily administrative activities of firms, offices of notaries public, and companies. They perform activities such as writing mails, phone-answering and typing/keyboarding. They combine these activities with specific knowledge and understanding of the procedures and codes managed in legal business affairs.
- medical administrative assistantESCO 3344.2重なるが同じではない
Medical administrative assistants work very closely with health professionals. They provide office support such as correspondence, fixing appointments and answering queries of patients.
出典: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
ライセンス: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
フランス職業分類との対応（ROME）
この職業と ROME 4.0 の職業票（fiche）との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。「暫定」と表示した対応は、同じモデル系列（Claude）の二人の判定者による判定のみ、またはその判定に運営者の規則を適用して採用したものであり、確定した対応より根拠が弱くなります。
| ROME コード | ROME 名称（フランス語） | 関係 |
|---|---|---|
| M1607 | Assistant administratif / Assistante administrative | この職業のほうが狭い暫定 |
| C1508 | Assistant / Assistante de gestion syndic immobilier | この職業のほうが広い暫定 |
| M1602 | Secrétaire administratif / Secrétaire administrative de collectivité territoriale | この職業のほうが広い暫定 |
| M1605 | Secrétaire technique | この職業のほうが広い暫定 |
| M1613 | Télésecrétaire | この職業のほうが広い暫定 |
| M1621 | Assistant administratif / Assistante administrative multilingue | この職業のほうが広い暫定 |
| M1608 | Secrétaire comptable | 関連（対応ではない）暫定 |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
スペイン職業分類との対応（CNO-11）
この職業と CNO-11 の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| CNO-11 コード | CNO-11 名称（スペイン語） | 関係 |
|---|---|---|
| 3613 | Asistentes de dirección y administrativos | この職業のほうが狭い暫定 |
| 4309 | Empleados administrativos sin tareas de atención al público no clasificados bajo otros epígrafes | 関連（対応ではない）暫定 |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
ドイツ職業分類との対応（KldB）
この職業と KldB の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| KldB コード | KldB 名称（ドイツ語） | 関係 |
|---|---|---|
| 71402 | Büro- und Sekretariatskräfte (ohne Spezialisierung) - fachlich ausgerichtete Tätigkeiten | この職業のほうが狭い暫定 |
| 71413 | Fremdsprachensekretäre/-sekretärinnen und Fremdsprachenkorrespondenten/-korrespondentinnen - komplexe Spezialistentätigkeiten | 関連（対応ではない） |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
日本職業分類との対応（JSCO）
この職業と JSCO の職業との対応で、AI Changing Work が AI モデルを用いて判定したものです。関係はこの職業の側から読みます。
| JSCO コード | JSCO 名称（日本語） | 関係 |
|---|---|---|
| 257 | 総合事務員 | この職業のほうが狭い |
| 255 | 秘書 | 関連（対応ではない） |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
この職業に関わる最近の変化
要約と関連の表示は AI Changing Work が作成・判断したものです。数値はリンク先の出典で確認してください。
直接関連 ILO occupational segregation report identifies secretaries among high-risk clerical roles with routine codifiable tasks; 16% automation risk in female-dominated occupations vs 3% male-dominated
[出典: ILO: Gen AI, Occupational Segregation and Gender Equality (Mar 2026)]関連 ILO finds 88% of countries show women facing higher AI workplace risk; administrative roles among most exposed with 29% GenAI exposure in female-dominated occupations
[出典: ILO: Gen AI, Occupational Segregation and Gender Equality (Mar 2026)]関連 ILO research brief (Mar 2026): female-dominated occupations, such as business administration and clerical support, are almost twice as likely to be exposed to generative AI as male-dominated ones (29% vs 16%), and face much higher automation risk (16% vs 3%).
[出典: ILO Research Brief, March 2026]
ほか2件を表示
直接関連 Brookings study identifies administrative assistants as one of the largest groups (1.7M workers) facing high AI exposure with low adaptive capacity. 86% of vulnerable workers across all affected occupations are women.
[出典: Brookings Institution — Measuring US workers capacity to adapt (2026-01)]関連 Brookings (Oct 2024) singles out office and administrative support for its high generative AI exposure, high automation potential and large workforce: nearly 19 million US workers, the overwhelming majority of them women. It is one of five sectors the analysis rates high on both exposure and automation potential.
[出典: Brookings 2024 — Generative AI, the American worker]
このページのデータの出典・ライセンスと AI Changing Work による改変・翻訳の告知：クレジットと出典