Spa Managers
Management Occupations- O*NET-SOC code
- 11-9179.02
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
- Data source: BLSPublished: 2026-08
High· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.124
0.000Range of values carried here0.745Group-level value
Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.32–0.42· 6 ISCO-08 groups
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
ILO value for each linked ISCO-08 group
- ISCO-08 1114Senior Officials of Special-interest Organizations0.37
- ISCO-08 1213Policy and Planning Managers0.36
- ISCO-08 1219Business Services and Administration Managers Not Elsewhere Classified0.42
- ISCO-08 1322Mining Managers0.35
- ISCO-08 1349Professional Services Managers Not Elsewhere Classified0.38
- ISCO-08 1431Sports, Recreation and Cultural Centre Managers0.32
Task-level exposure
Exposed tasks only21 rated tasks · 17 tasks with β ≥ 0.5 (81.0%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
Tasks of O*NET-SOC 2010 occupation 39-1021.01 Spa Managers, linked to this occupation by the O*NET-SOC 2010 to 2019 crosswalk
| Task (O*NET 20.1) | Claude.aiRaw / share % |
|---|---|
Develop or implement marketing strategies.39-1021.01 | 0.071947.5 |
Respond to customer inquiries or complaints.39-1021.01 | 0.063842.1 |
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.39-1021.01 | 0.00946.2 |
Maintain client databases.39-1021.01 | 0.00453.0 |
Plan or direct spa services and programs.39-1021.01 | 0.00171.2 |
| Not observed on any surface — 16 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines. | —0 |
Train staff in the use or sale of products, programs, or activities. | —0 |
Assess employee performance and suggest ways to improve work. | —0 |
Check spa equipment to ensure proper functioning. | —0 |
Coordinate facility schedules to maximize usage and efficiency. | —0 |
Develop staff service or retail goals and guide staff in goal achievement. | —0 |
Establish spa budgets and financial goals. | —0 |
Inventory products and order new supplies. | —0 |
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. | —0 |
Recruit, interview, or hire employees. | —0 |
Schedule staff or supervise scheduling. | —0 |
Verify staff credentials, such as educational and certification requirements. | —0 |
Direct facility maintenance or repair. | —0 |
Participate in continuing education classes to maintain current knowledge of industry. | —0 |
Schedule guest appointments. | —0 |
Sell products, services, or memberships. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.O*NET Task ID 17600 | 1.0 |
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.O*NET Task ID 17610 | 1.0 |
Verify staff credentials, such as educational and certification requirements.O*NET Task ID 17614 | 1.0 |
Maintain client databases.O*NET Task ID 17617 | 1.0 |
Participate in continuing education classes to maintain current knowledge of industry.O*NET Task ID 17618 | 1.0 |
Plan or direct spa services and programs.O*NET Task ID 17601 | 0.5 |
Assess employee performance and suggest ways to improve work.O*NET Task ID 17603 | 0.5 |
Coordinate facility schedules to maximize usage and efficiency.O*NET Task ID 17605 | 0.5 |
Develop staff service or retail goals and guide staff in goal achievement.O*NET Task ID 17606 | 0.5 |
Establish spa budgets and financial goals.O*NET Task ID 17607 | 0.5 |
Inventory products and order new supplies.O*NET Task ID 17608 | 0.5 |
Recruit, interview, or hire employees.O*NET Task ID 17611 | 0.5 |
Respond to customer inquiries or complaints.O*NET Task ID 17612 | 0.5 |
Schedule staff or supervise scheduling.O*NET Task ID 17613 | 0.5 |
Develop or implement marketing strategies.O*NET Task ID 17615 | 0.5 |
Schedule guest appointments.O*NET Task ID 17619 | 0.5 |
Sell products, services, or memberships.O*NET Task ID 17620 | 0.5 |
Train staff in the use or sale of products, programs, or activities.O*NET Task ID 17602 | 0.0 |
Check spa equipment to ensure proper functioning.O*NET Task ID 17604 | 0.0 |
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.O*NET Task ID 17609 | 0.0 |
Direct facility maintenance or repair.O*NET Task ID 17616 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (21)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines. | Core |
| Plan or direct spa services and programs. | Core |
| Train staff in the use or sale of products, programs, or activities. | Core |
| Assess employee performance and suggest ways to improve work. | Core |
| Check spa equipment to ensure proper functioning. | Core |
| Coordinate facility schedules to maximize usage and efficiency. | Core |
| Develop staff service or retail goals and guide staff in goal achievement. | Core |
| Establish spa budgets and financial goals. | Core |
| Inventory products and order new supplies. | Core |
| Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. | Core |
| Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements. | Core |
| Recruit, interview, or hire employees. | Core |
| Respond to customer inquiries or complaints. | Core |
| Schedule staff or supervise scheduling. | Core |
| Verify staff credentials, such as educational and certification requirements. | Core |
| Develop or implement marketing strategies. | Core |
| Direct facility maintenance or repair. | Core |
| Maintain client databases. | Core |
| Participate in continuing education classes to maintain current knowledge of industry. | Core |
| Schedule guest appointments. | Core |
| Sell products, services, or memberships. | Core |
0.02/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Check spa equipment to ensure proper functioning. | E1 purpose-built robot settings |
| Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. | E0 none |
Occupation information
Employment outlook (BLS)
Values for the whole SOC 11-9179 group (Personal service managers, all other), not for this O*NET occupation alone.
- Employment, 2025
- 26K
- Projected employment, 2035
- 27K
- Change (2025–35)
- +6.2%
- Median annual wage, 2025
- $69,770
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 15219 | 그 외 숙박‧여행‧오락 및 스포츠 관련 관리자 | This occupation is narrower | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 1114Senior Officials of Special-interest Organizations
- ISCO-08 1213Policy and Planning Managers
- ISCO-08 1219Business Services and Administration Managers Not Elsewhere Classified
- ISCO-08 1322Mining Managers
- ISCO-08 1349Professional Services Managers Not Elsewhere Classified
- ISCO-08 1431Sports, Recreation and Cultural Centre Managers
- ISCO-08 1439Services Managers Not Elsewhere Classified
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- spa managerESCO 1431.2.5Same scope
Spa managers coordinate the day-to-day operations of the spa establishment in order to provide guests with the best customer experiences. They oversee the activities and performance of staff, manage the financial aspects of the Spa, deal with suppliers and run advertising campaigns for the spa in order to attract more customers.
- beauty salon managerESCO 1431.2.1Overlapping, not the same
Beauty salon managers oversee the daily operations and staff management in a beauty salon. They ensure customer satisfaction, budget control and inventory management. Beauty salon managers set up and enforce salon rules and cleanliness guidelines. They are also in charge of promoting the salon to attract new clients.
- sport facility managerESCO 1431.3Overlapping, not the same
Sport facility managers lead and manage a sport facility or venue, including its operations, programming, sales, promotion, health and safety, development, and staffing. They ensure it provides excellent customer service whilst achieving business, financial and operational targets.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| D1231 | Responsable espace bien-être | This occupation is narrowerprovisional |
| D1225 | Responsable d'institut de beauté | Related, not a matchprovisional |
| K1415 | Directeur / Directrice d'établissement privé de santé | Related, not a matchprovisional |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 1509 | Directores y gerentes de empresas de gestión de residuos y de otras empresas de servicios no clasificados bajo otros epígrafes | This occupation is narrowerprovisional |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 82223 | Wellnessberufe - komplexe Spezialistentätigkeiten | Overlapping, not the same |
| 63194 | Führungskräfte - Tourismus und Sport | Related, not a match |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 031 | 会社管理職員 | This occupation is narrower |
| 429 | 他に分類されないサービス職業従事者 | Related, not a match |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources