Community Health Workers
Community and Social Service Occupations- O*NET-SOC code
- 21-1094.00
Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.
- Data source: BLSPublished: 2026-08
High· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.000
0.000Range of values carried here0.745Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.22
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Exposed tasks only29 rated tasks · 16 tasks with β ≥ 0.5 (55.2%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 20.1) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms.21-1094.00 | 0.0025100.0 | —0 |
Maintain updated client records with plans, notes, appropriate forms, or related information. | —0 | 0.003254.5 |
Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions. | —0 | 0.002645.5 |
| Not observed on any surface — 26 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Advise clients or community groups on issues related to improving general health, such as diet or exercise. | —0 | —0 |
Attend community meetings or health fairs to understand community issues or build relationships with community members. | —0 | —0 |
Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community. | —0 | —0 |
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women. | —0 | —0 |
Refer community members to needed health services. | —0 | —0 |
Administer immunizations or other basic preventive treatments. | —0 | —0 |
Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings. | —0 | —0 |
Advise clients or community groups on issues related to risk or prevention of conditions such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence. | —0 | —0 |
Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing. | —0 | —0 |
Advise clients or community groups on issues related to self-care, such as diabetes management. | —0 | —0 |
Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving. | —0 | —0 |
Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services. | —0 | —0 |
Advocate for individual or community health needs with government agencies or health service providers. | —0 | —0 |
Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs. | —0 | —0 |
Identify the particular health care needs of individuals in a community or target area. | —0 | —0 |
Interpret, translate, or provide cultural mediation related to health services or information for community members. | —0 | —0 |
Monitor nutrition of children, elderly, or other high-risk groups. | —0 | —0 |
Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening. | —0 | —0 |
Provide basic health services, such as first aid. | —0 | —0 |
Provide feedback to health service providers regarding improving service accessibility or acceptability. | —0 | —0 |
Teach appropriate parenting behaviors to individuals or families. | —0 | —0 |
Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC). | —0 | —0 |
Collect information from individuals to compile vital statistics about the general health of community members. | —0 | —0 |
Develop plans or formal contracts for individuals, families, or community groups to improve overall health. | —0 | —0 |
Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required. | —0 | —0 |
Transport or accompany clients to scheduled health appointments or referral sites. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Interpret, translate, or provide cultural mediation related to health services or information for community members.O*NET Task ID 19030 | 1.0 |
Maintain updated client records with plans, notes, appropriate forms, or related information.O*NET Task ID 19031 | 1.0 |
Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings.O*NET Task ID 19016 | 0.5 |
Advise clients or community groups on issues related to improving general health, such as diet or exercise.O*NET Task ID 19017 | 0.5 |
Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence.O*NET Task ID 19018 | 0.5 |
Advise clients or community groups on issues related to self-care, such as diabetes management.O*NET Task ID 19020 | 0.5 |
Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services.O*NET Task ID 19022 | 0.5 |
Advocate for individual or community health needs with government agencies or health service providers.O*NET Task ID 19023 | 0.5 |
Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions.O*NET Task ID 19026 | 0.5 |
Identify the particular health care needs of individuals in a community or target area.O*NET Task ID 19029 | 0.5 |
Monitor nutrition of children, elderly, or other high-risk groups.O*NET Task ID 19032 | 0.5 |
Provide feedback to health service providers regarding improving service accessibility or acceptability.O*NET Task ID 19035 | 0.5 |
Refer community members to needed health services.O*NET Task ID 19036 | 0.5 |
Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC).O*NET Task ID 19039 | 0.5 |
Collect information from individuals to compile vital statistics about the general health of community members.O*NET Task ID 19040 | 0.5 |
Develop plans or formal contracts for individuals, families, or community groups to improve overall health.O*NET Task ID 19041 | 0.5 |
Administer immunizations or other basic preventive treatments.O*NET Task ID 19015 | 0.0 |
Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing.O*NET Task ID 19019 | 0.0 |
Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving.O*NET Task ID 19021 | 0.0 |
Attend community meetings or health fairs to understand community issues or build relationships with community members.O*NET Task ID 19024 | 0.0 |
Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs.O*NET Task ID 19025 | 0.0 |
Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community.O*NET Task ID 19027 | 0.0 |
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women.O*NET Task ID 19028 | 0.0 |
Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening.O*NET Task ID 19033 | 0.0 |
Provide basic health services, such as first aid.O*NET Task ID 19034 | 0.0 |
Teach appropriate parenting behaviors to individuals or families.O*NET Task ID 19037 | 0.0 |
Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms.O*NET Task ID 19038 | 0.0 |
Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required.O*NET Task ID 19042 | 0.0 |
Transport or accompany clients to scheduled health appointments or referral sites.O*NET Task ID 19043 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (29)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Advise clients or community groups on issues related to improving general health, such as diet or exercise. | Core |
| Advise clients or community groups on issues related to risk or prevention of conditions, such as lead poisoning, human immunodeficiency virus (HIV), prenatal substance abuse, or domestic violence. | Core |
| Advise clients or community groups on issues related to self-care, such as diabetes management. | Core |
| Advocate for individual or community health needs with government agencies or health service providers. | Core |
| Attend community meetings or health fairs to understand community issues or build relationships with community members. | Core |
| Contact clients in person, by phone, or in writing to ensure they have completed required or recommended actions. | Core |
| Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community. | Core |
| Identify the particular health care needs of individuals in a community or target area. | Core |
| Maintain updated client records with plans, notes, appropriate forms, or related information. | Core |
| Monitor nutrition of children, elderly, or other high-risk groups. | Core |
| Provide feedback to health service providers regarding improving service accessibility or acceptability. | Core |
| Refer community members to needed health services. | Core |
| Develop plans or formal contracts for individuals, families, or community groups to improve overall health. | Core |
| Report incidences of child or elder abuse, neglect, or threats of harm to authorities, as required. | Core |
| Administer immunizations or other basic preventive treatments. | Supplemental |
| Advise clients or community groups on issues related to diagnostic screenings, such as breast cancer screening, pap smears, glaucoma tests, or diabetes screenings. | Supplemental |
| Advise clients or community groups on issues related to sanitation or hygiene, such as flossing or hand washing. | Supplemental |
| Advise clients or community groups on issues related to social or intellectual development, such as education, childcare, or problem solving. | Supplemental |
| Advise clients or community groups to ensure parental understanding of the importance of childhood immunizations and how to access immunization services. | Supplemental |
| Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs. | Supplemental |
| Identify or contact members of high-risk or otherwise targeted groups, such as members of minority populations, low-income populations, or pregnant women. | Supplemental |
| Interpret, translate, or provide cultural mediation related to health services or information for community members. | Supplemental |
| Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening. | Supplemental |
| Provide basic health services, such as first aid. | Supplemental |
| Teach appropriate parenting behaviors to individuals or families. | Supplemental |
| Teach classes or otherwise disseminate medical or dental health information to school groups, community groups, or targeted families or individuals, in a manner consistent with cultural norms. | Supplemental |
| Assist families to apply for social services, including Medicaid or Women, Infants, and Children (WIC). | Supplemental |
| Collect information from individuals to compile vital statistics about the general health of community members. | Supplemental |
| Transport or accompany clients to scheduled health appointments or referral sites. | Supplemental |
0.21/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community. | E2 structured facilities |
| Administer immunizations or other basic preventive treatments. | E1 purpose-built robot settings |
| Conduct home visits for pregnant women, newborn infants, or other high-risk individuals to monitor their progress or assess their needs. | E0 none |
| Perform basic diagnostic procedures, such as blood pressure screening, breast cancer screening, or communicable disease screening. | E2 structured facilities |
| Provide basic health services, such as first aid. | E2 structured facilities |
| Transport or accompany clients to scheduled health appointments or referral sites. | E2 structured facilities |
Occupation information
Employment outlook (BLS)
- Employment, 2025
- 65K
- Projected employment, 2035
- 73K
- Change (2025–35)
- +12.7%
- Median annual wage, 2025
- $51,850
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 25399 | 그 외 사회복지 전문가 및 관련 종사원 | Related, not a match | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 3253Community Health Workers
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- community health workerESCO 3253.1Same scope
Community health workers provide advice and information about various health subjects to the community. They can assist with pre- and post-natal care, give nutritional advice and help individuals stop smoking. Community health workers develop health and prevention programmes.
- adult community care workerESCO 3412.4.1This occupation is broader
Adult community care workers perform assessment and care management of communities of adults who live with physical impairments or convalescing states. They aim to improve their life in the community and enable them to live safely and independently at their own home.
- community care case workerESCO 2635.3.4Overlapping, not the same
Community care case workers perform assessment and care management. They organise domiciliary services to support vulnerable adults who are living with physical impairment or convalescing, aiming to improve their lives in the community and enabling them to live safely and independently at their own home.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| K1220 | Médiateur / Médiatrice en santé | Same scopeprovisional |
| K1204 | Médiateur social / Médiatrice sociale | Related, not a matchprovisional |
| K1222 | Coordinateur / Coordinatrice d'équipes de médiation | Related, not a matchprovisional |
| K1226 | Chargé / Chargée de médiation interculturelle | Related, not a matchprovisional |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 3329 | Técnicos de la sanidad no clasificados bajo otros epígrafes | Related, not a matchprovisional |
| 3713 | Profesionales de apoyo al trabajo y a la educación social | Related, not a matchprovisional |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 82213 | Berufe in der Gesundheitsberatung - komplexe Spezialistentätigkeiten | This occupation is narrower |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 131 | 保健師 | Related, not a match |
| 169 | その他の社会福祉専門職業従事者 | Related, not a match |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources