Travel Agents
Sales and Related Occupations- O*NET-SOC code
- 41-3041.00
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
- Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.405
0.000Range of values carried here0.745Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.44–0.56· 2 ISCO-08 groups
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
ILO value for each linked ISCO-08 group
- ISCO-08 3339Business Services Agents Not Elsewhere Classified0.44
- ISCO-08 4221Travel Consultants and Clerks0.56
Task-level exposure
Exposed tasks only8 rated tasks · 8 tasks with β ≥ 0.5 (100.0%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 20.1) | Claude.aiRaw / share % |
|---|---|
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.41-3041.00 | 0.007745.5 |
Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.41-3041.00 | 0.004929.1 |
Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.41-3041.00 | 0.004325.5 |
| Not observed on any surface — 4 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Collect payment for transportation and accommodations from customer. | —0 |
Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs. | —0 |
Book transportation and hotel reservations, using computer terminal or telephone. | —0 |
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Print or request transportation carrier tickets, using computer printer system or system link to travel carrier.O*NET Task ID 743 | 1.0 |
Collect payment for transportation and accommodations from customer.O*NET Task ID 737 | 0.5 |
Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.O*NET Task ID 738 | 0.5 |
Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs.O*NET Task ID 739 | 0.5 |
Book transportation and hotel reservations, using computer or telephone.O*NET Task ID 740 | 0.5 |
Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.O*NET Task ID 741 | 0.5 |
Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.O*NET Task ID 742 | 0.5 |
Record and maintain information on clients, vendors, and travel packages.O*NET Task ID 20900 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (8)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Collect payment for transportation and accommodations from customer. | Core |
| Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. | Core |
| Compute cost of travel and accommodations, using calculator, computer, carrier tariff books, and hotel rate books, or quote package tour's costs. | Core |
| Book transportation and hotel reservations, using computer or telephone. | Core |
| Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers. | Core |
| Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations. | Core |
| Print or request transportation carrier tickets, using computer printer system or system link to travel carrier. | Core |
| Record and maintain information on clients, vendors, and travel packages. | Core |
0.00/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
None of this occupation's O*NET 29.3 tasks is classified as a physical task.
Occupation information
Employment outlook (BLS)
- Employment, 2025
- 62K
- Projected employment, 2035
- 62K
- Change (2025–35)
- +0.2%
- Median annual wage, 2025
- $50,160
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 36110 | 여행 사무원 | Same scope | confirmed |
| 28320 | 여행 상품 개발자 | Overlapping, not the same | confirmed |
| 15212 | 여행 관련 관리자 | Related, not a match | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 3339Business Services Agents Not Elsewhere Classified
- ISCO-08 4221Travel Consultants and Clerks
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- travel agentESCO 4221.6Same scope
Travel agents design and market travel programme itineraries for potential travellers or visitors.
- ticket sales agentESCO 4221.2This occupation is broader
Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.
- tourism contract negotiatorESCO 3339.9This occupation is broader
Tourism contract negotiators negotiate tourism-related contracts between a tour operator and tourism service providers.
- travel consultantESCO 4221.7Overlapping, not the same
Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| G1303 | Conseiller / Conseillère en voyages | Same scopeprovisional |
| G1305 | Assistant / Assistante chef de produit tourisme | This occupation is broader |
| G1301 | Concepteur / Conceptrice de produits touristiques | This occupation is broaderprovisional |
| G1306 | Billettiste voyages | Overlapping, not the sameprovisional |
| G1104 | Consultant / Consultante tourisme | Related, not a match |
| G1304 | Responsable d'agence de voyages | Related, not a matchprovisional |
| G1307 | Responsable de ventes de voyages en plateau d'affaires | Related, not a matchprovisional |
| G1308 | Chef / Cheffe de produit touristique | Related, not a matchprovisional |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 4421 | Empleados de agencias de viajes | Same scopeprovisional |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 63112 | Tourismuskaufleute - fachlich ausgerichtete Tätigkeiten | Same scopeprovisional |
| 63113 | Tourismuskaufleute - komplexe Spezialistentätigkeiten | Related, not a matchprovisional |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 281 | 営業・販売事務員 | This occupation is narrowerprovisional |
| 289 | その他の営業・販売事務従事者 | Related, not a match |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources