Shipping, Receiving, and Inventory Clerks
Office and Administrative Support Occupations- O*NET-SOC code
- 43-5071.00
Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment.
- Data source: BLSPublished: 2026-08
High· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.000
0.000Range of values carried here0.745Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.37–0.57· 2 ISCO-08 groups
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
ILO value for each linked ISCO-08 group
- ISCO-08 3331Clearing and Forwarding Aents0.57
- ISCO-08 4321Stock Clerks0.37
Task-level exposure
Exposed tasks only11 rated tasks · 8 tasks with β ≥ 0.5 (72.7%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
Tasks of O*NET-SOC 2010 occupation 43-5071.00 Shipping, Receiving, and Traffic Clerks, linked to this occupation by the O*NET-SOC 2010 to 2019 crosswalk
| Task (O*NET 20.1) | Claude.aiRaw / share % |
|---|---|
Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.43-5071.00 | 0.0064100.0 |
| Not observed on any surface — 10 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes. | —0 |
Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials. | —0 |
Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. | —0 |
Requisition and store shipping materials and supplies to maintain inventory of stock. | —0 |
Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy. | —0 |
Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter. | —0 |
Deliver or route materials to departments using handtruck, conveyor, or sorting bins. | —0 |
Determine shipping methods, routes, or rates for materials to be shipped. | —0 |
Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list. | —0 |
Compare shipping routes or methods to determine which have the least environmental impact. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.O*NET Task ID 4737 | 1.0 |
Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.O*NET Task ID 4739 | 1.0 |
Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.O*NET Task ID 4744 | 1.0 |
Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.O*NET Task ID 4740 | 0.5 |
Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.O*NET Task ID 4741 | 0.5 |
Compare shipping routes or methods to determine which have the least environmental impact.O*NET Task ID 19834 | 0.5 |
Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy.O*NET Task ID 20276 | 0.5 |
Determine shipping methods, routes, or rates for materials to be shipped.O*NET Task ID 20279 | 0.5 |
Requisition and store shipping materials and supplies to maintain inventory of stock.O*NET Task ID 4742 | 0.0 |
Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.O*NET Task ID 20277 | 0.0 |
Deliver or route materials to departments using handtruck, conveyor, or sorting bins.O*NET Task ID 20278 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (11)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. | Core |
| Record shipment data, such as weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes. | Core |
| Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials. | Core |
| Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. | Core |
| Requisition and store shipping materials and supplies to maintain inventory of stock. | Core |
| Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list. | Core |
| Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy. | Core |
| Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter. | Core |
| Deliver or route materials to departments using handtruck, conveyor, or sorting bins. | Core |
| Determine shipping methods, routes, or rates for materials to be shipped. | Core |
| Compare shipping routes or methods to determine which have the least environmental impact. | Supplemental |
0.65/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Requisition and store shipping materials and supplies to maintain inventory of stock. | E1 purpose-built robot settings |
| Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy. | E1 purpose-built robot settings |
| Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter. | E1 purpose-built robot settings |
| Deliver or route materials to departments using handtruck, conveyor, or sorting bins. | E2 structured facilities |
Occupation information
Employment outlook (BLS)
- Employment, 2025
- 828K
- Projected employment, 2035
- 765K
- Change (2025–35)
- -7.6%
- Median annual wage, 2025
- $45,260
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 32110 | 자재관리 사무원 | This occupation is narrower | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 3331Clearing and Forwarding Aents
- ISCO-08 4321Stock Clerks
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- inventory coordinatorESCO 4321.1Same scope
Inventory coordinators keep track of products stored in warehouses for transport to stores, wholesalers and individual customers. They inspect the inventory and maintain paperwork and documents.
- move coordinatorESCO 4323.9This occupation is broader
Move coordinators envision all the activities required for a successful moving. They receive briefings from the client and translate them in actions and activities that assure a smooth, competitive, and satisfactory moving.
- raw materials warehouse specialistESCO 4321.1.4This occupation is broader
Raw materials warehouse specialists organise and monitor the reception and storage of raw materials in the warehouse according to the required conditions. They monitor the stock levels.
- baggage flow supervisorESCO 4323.3Overlapping, not the same
Baggage flow supervisors monitor the flow of baggage in airports to ensure baggage makes connections, arrives at the destinations in a timely manner. They communicate with baggage managers to ensure compliance with regulations and apply correct solutions. Baggage flow supervisors collect, analyse and maintain records on airline data, passenger, and baggage flow, as well as creating and distributing daily reports regarding staff needs, safety hazards, maintenance needs and incident reports. They ensure cooperative behaviour and resolve conflicts.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| N1110 | Magasinier / Magasinière | Overlapping, not the same |
| N1209 | Technicien / Technicienne logistique | Overlapping, not the same |
| N1115 | Opérateur / Opératrice logistique | Related, not a match |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 4121 | Empleados de control de abastecimientos e inventario | Same scope |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 51312 | Berufe in der Lagerwirtschaft - fachlich ausgerichtete Tätigkeiten | This occupation is narrower |
| 51311 | Berufe in der Lagerwirtschaft - Helfer-/Anlerntätigkeiten | Related, not a match |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 272 | 出荷・受荷事務員 | Same scope |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources