Computer Network Support Specialists

Computer & Mathematical

AI exposure

  • Data source: BLSPublished: 2026-08

    Very high· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.287

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

  • Data source: ILOPublished: 2025

    0.43

    0.09Range of values carried here0.70

    Group-level value

    Scale, basis and source

    Generative AI exposure index, 0–1 as published

    ISCO-08 unit group — every occupation sharing the code gets this value

    Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 30% score at or above this value.

    Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Exposed tasks only

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

TaskβE1 + 0.5 × E2
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.

O*NET Task ID 18990

1.0
Configure security settings or access permissions for groups or individuals.

O*NET Task ID 18991

1.0
Configure wide area network (WAN) or local area network (LAN) routers or related equipment.

O*NET Task ID 18992

1.0
Document network support activities.

O*NET Task ID 18993

1.0
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.

O*NET Task ID 18994

1.0
Install network software, including security or firewall software.

O*NET Task ID 18997

1.0
Install new hardware or software systems or components, ensuring integration with existing network systems.

O*NET Task ID 18998

1.0
Test computer software or hardware, using standard diagnostic testing equipment and procedures.

O*NET Task ID 19001

1.0
Create or revise user instructions, procedures, or manuals.

O*NET Task ID 19005

1.0
Create or update technical documentation for network installations or changes to existing installations.

O*NET Task ID 19006

1.0
Install and configure wireless networking equipment.

O*NET Task ID 18996

0.0
Install or repair network cables, including fiber optic cables.

O*NET Task ID 18999

0.0
Perform routine maintenance or standard repairs to networking components or equipment.

O*NET Task ID 19000

0.0
Back up network data.

O*NET Task ID 19004

0.0
Test repaired items to ensure proper operation.

O*NET Task ID 19013

0.0

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Eloundou et al. (2023): see full notices on the Credits page

Occupation information

Recent Changes Related to This Occupation

Jul 2026: ADP/Stanford linked postings-payroll study of ~7,000 IT workers (2019-2025) finds "diagnose system or equipment problems" and "monitor operation of computer or information technologies" among the 6 activities associated with lower wages, indicating within-occupation wage compression risk rather than headcount loss. Effect sizes were not published.

[Source: ADP Research / Stanford Digital Economy Lab, Unbundling Jobs (July 2026)]

These summaries were written by AI Changing Work from the source linked with each one, and any figures in them are given as AI Changing Work summarised them; they can differ from the source's own wording and from figures shown elsewhere on this page, so check the source before relying on them. AI Changing Work matched this page's occupation to an O*NET occupation and chose, by its own judgment, case by case, which summaries relate to that O*NET occupation; a summary appearing here does not mean that its source names this occupation.