Counter and Rental Clerks

Sales & Marketing

AI exposure

  • Data source: BLSPublished: 2026-08

    Very high· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.205

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

  • Data source: OpenAIPublished: 2023

    0.677

    0.000Range of values carried here0.844
    Scale, basis and source

    Human-rater β, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Exposed tasks only

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

TaskβE1 + 0.5 × E2
Answer telephones to provide information and receive orders.

O*NET Task ID 681

1.0
Prepare rental forms, obtaining customer signature and other information, such as required licenses.

O*NET Task ID 684

1.0
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.

O*NET Task ID 689

1.0
Provide information about rental items, such as availability, operation, or description.

O*NET Task ID 691

1.0
Compute charges for merchandise or services and receive payments.

O*NET Task ID 678

0.5
Recommend and provide advice on a wide variety of products and services.

O*NET Task ID 680

0.5
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.

O*NET Task ID 682

0.5
Keep records of transactions and of the number of customers entering an establishment.

O*NET Task ID 683

0.5
Explain rental fees, policies, and procedures.

O*NET Task ID 687

0.5
Reserve items for requested times and keep records of items rented.

O*NET Task ID 688

0.5
Prepare merchandise for display or for purchase or rental.

O*NET Task ID 679

0.0
Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.

O*NET Task ID 685

0.0
Inspect and adjust rental items to meet needs of customer.

O*NET Task ID 686

0.0

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Eloundou et al. (2023): see full notices on the Credits page

Occupation information