Inside Sales Representatives
Sales & MarketingAI exposure
- Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.628
0.000Range of values carried here0.745Scale, basis and source
- Data source: ILOPublished: 2025
0.49
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
ISCO-08 unit group — every occupation sharing the code gets this value
Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 21% score at or above this value.
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Exposed tasks only| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Answer customers' questions about products, prices, availability, product uses, and credit terms.41-4012 | 0.178074.1 | 0.049333.3 |
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.41-4012 | 0.01275.3 | 0.040027.0 |
Recommend products to customers, based on customers' needs and interests.41-4012 | 0.01084.5 | 0.00956.4 |
Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.41-4012 | 0.01024.2 | —0 |
Monitor market conditions, product innovations, and competitors' products, prices, and sales.41-4012 | 0.00753.1 | 0.00946.4 |
Prepare sales contracts and order forms.41-4012 | 0.00602.5 | 0.00402.7 |
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.41-4012 | 0.00361.5 | 0.017611.9 |
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.41-4012 | 0.00261.1 | 0.00614.1 |
Negotiate details of contracts and payments.41-4012 | 0.00200.8 | —0 |
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.41-4012 | 0.00180.7 | 0.00634.3 |
| Not observed on any surface — 6 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Arrange and direct delivery and installation of products and equipment. | —0 | —0 |
Forward orders to manufacturers. | —0 | —0 |
Check stock levels and reorder merchandise as necessary. | —0 | —0 |
Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising. | —0 | —0 |
Train customers' employees to operate and maintain new equipment. | —0 | —0 |
Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.O*NET Task ID 8116 | 1.0 |
Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.O*NET Task ID 8124 | 1.0 |
Forward orders to manufacturers.O*NET Task ID 8126 | 1.0 |
Prepare sales contracts and order forms.O*NET Task ID 20267 | 1.0 |
Answer customers' questions about products, prices, availability, product uses, and credit terms.O*NET Task ID 8113 | 0.5 |
Recommend products to customers, based on customers' needs and interests.O*NET Task ID 8114 | 0.5 |
Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.O*NET Task ID 8115 | 0.5 |
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.O*NET Task ID 8117 | 0.5 |
Prepare drawings, estimates, and bids that meet specific customer needs.O*NET Task ID 8118 | 0.5 |
Provide customers with product samples and catalogs.O*NET Task ID 8119 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page