Mail Clerks and Mail Machine Operators
Office & Administrative SupportAI exposure
- Data source: BLSPublished: 2026-08
Moderate· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.000
0.000Range of values carried here0.745Scale, basis and source
- Data source: ILOPublished: 2025
0.41
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
ISCO-08 unit group — every occupation sharing the code gets this value
Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 36% score at or above this value.
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Exposed tasks only| Task | APIRaw / share % |
|---|---|
Answer inquiries regarding shipping or mailing policies.43-9051 | 0.0019100.0 |
| Not observed on any surface — 28 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Seal or open envelopes, by hand or by using machines. | —0 |
Affix postage to packages or letters by hand, or stamp materials, using postage meters. | —0 |
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. | —0 |
Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins. | —0 |
Clear jams in sortation equipment. | —0 |
Sort and route incoming mail, and collect outgoing mail, using carts as necessary. | —0 |
Weigh packages or letters to determine postage needed, using weighing scales and rate charts. | —0 |
Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities. | —0 |
Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations. | —0 |
Wrap packages or bundles by hand, or by using tying machines. | —0 |
Fold letters or circulars and insert them in envelopes. | —0 |
Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets. | —0 |
Add ink, fill paste reservoirs, and change machine ribbons when necessary. | —0 |
Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions. | —0 |
Read production orders to determine types and sizes of items scheduled for printing and mailing. | —0 |
Mail merchandise samples or promotional literature in response to requests. | —0 |
Inspect mail machine output for defects and determine how to eliminate causes of any defects. | —0 |
Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures. | —0 |
Contact delivery or courier services to arrange delivery of letters and parcels. | —0 |
Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines. | —0 |
Stamp dates and times of receipt of incoming mail. | —0 |
Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes. | —0 |
Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools. | —0 |
Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors. | —0 |
Release packages or letters to customers upon presentation of written notices or other identification. | —0 |
Use equipment such as forklifts and automated "trains" to move containers of mail. | —0 |
Sell mail products, and accept payment for products and mailing charges. | —0 |
Operate embossing machines or typewriters to make corrections, additions, and changes to address plates. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Read production orders to determine types and sizes of items scheduled for printing and mailing.O*NET Task ID 13273 | 1.0 |
Stamp dates and times of receipt of incoming mail.O*NET Task ID 13279 | 1.0 |
Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes.O*NET Task ID 13280 | 1.0 |
Answer inquiries regarding shipping or mailing policies.O*NET Task ID 13284 | 1.0 |
Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing.O*NET Task ID 13261 | 0.5 |
Weigh packages or letters to determine postage needed, using weighing scales and rate charts.O*NET Task ID 13265 | 0.5 |
Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities.O*NET Task ID 13266 | 0.5 |
Mail merchandise samples or promotional literature in response to requests.O*NET Task ID 13274 | 0.5 |
Contact delivery or courier services to arrange delivery of letters and parcels.O*NET Task ID 13277 | 0.5 |
Sell mail products, and accept payment for products and mailing charges.O*NET Task ID 13286 | 0.5 |
Seal or open envelopes, by hand or by using machines.O*NET Task ID 13259 | 0.0 |
Affix postage to packages or letters by hand, or stamp materials, using postage meters.O*NET Task ID 13260 | 0.0 |
Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins.O*NET Task ID 13262 | 0.0 |
Clear jams in sortation equipment.O*NET Task ID 13263 | 0.0 |
Sort and route incoming mail, and collect outgoing mail, using carts as necessary.O*NET Task ID 13264 | 0.0 |
Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations.O*NET Task ID 13267 | 0.0 |
Wrap packages or bundles by hand, or by using tying machines.O*NET Task ID 13268 | 0.0 |
Fold letters or circulars and insert them in envelopes.O*NET Task ID 13269 | 0.0 |
Remove from machines printed materials, such as labeled articles, postmarked envelopes or tape, and folded sheets.O*NET Task ID 13270 | 0.0 |
Add ink, fill paste reservoirs, and change machine ribbons when necessary.O*NET Task ID 13271 | 0.0 |
Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions.O*NET Task ID 13272 | 0.0 |
Inspect mail machine output for defects and determine how to eliminate causes of any defects.O*NET Task ID 13275 | 0.0 |
Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures.O*NET Task ID 13276 | 0.0 |
Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines.O*NET Task ID 13278 | 0.0 |
Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools.O*NET Task ID 13281 | 0.0 |
Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors.O*NET Task ID 13282 | 0.0 |
Release packages or letters to customers upon presentation of written notices or other identification.O*NET Task ID 13283 | 0.0 |
"Use equipment, such as forklifts and automated ""trains,"" to move containers of mail."O*NET Task ID 13285 | 0.0 |
Operate embossing machines or typewriters to make corrections, additions, and changes to address plates.O*NET Task ID 13287 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page