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Office Clerks, General

Office & Administrative Supportmediumautomate
BLS 2024-34: -7%
Median Wage: $38,940
Employment: 2.6M

Overall Exposure

56+12

2025 vs 2023

Theoretical Exposure

85

What AI could do

Observed Exposure

36

What AI actually does

Automation Risk Score

52

Displacement risk

3-Year Outlook (2025 → 2028)

Projected changes in AI automation metrics over the next 3 years based on estimated data.

Overall Exposure

56→72
+16

2025 → 2028 (estimated)

Theoretical Exposure

85→92
+7

2025 → 2028 (estimated)

Observed Exposure

36→58
+22

2025 → 2028 (estimated)

Automation Risk

52→63
+11

2025 → 2028 (estimated)

Exposure Metrics (2023 - 2028)

Detailed Metrics Table

YearOverallTheoreticalObservedRiskData Type
202344781842actual
202450822848actual
202556853652actual
202662884456estimated
202767905260estimated
202872925863estimated

Task Breakdown

Process paperwork and filing
55%β 1

About This Occupation

If you work as a Office Clerks, General, AI is reshaping your profession. With an automation risk of 52/100 and overall exposure at 56%, this role faces high transformation. The highest-impact area is process paperwork and filing at 55% automation. This is classified as an 'automate' role. BLS projects -7% decline through 2034. Workers who develop complementary skills will be best positioned for the evolving landscape.

Frequently Asked Questions

With an automation risk score of 52%, Office Clerks, General faces a moderate level of AI-driven change. Some tasks can be automated, but many require human judgment, creativity, or interpersonal skills that AI cannot yet replicate. The role is more likely to evolve alongside AI than be replaced.

The AI automation risk score for Office Clerks, General is 52% (2025 data). Overall AI exposure is 56%, with 85% theoretical exposure and 36% observed exposure. The risk trend from 2023 to 2025 is +10 points.

The tasks with the highest automation potential for Office Clerks, General are: Process paperwork and filing (55%). These rates reflect how much of each task current AI systems can handle, based on research data from Anthropic and academic sources.

The BLS projects -7% employment change for Office Clerks, General from 2024 to 2034. Combined with an overall AI exposure of 56%, this occupation is experiencing both traditional labor market shifts and AI-driven transformation. Workers should monitor both employment trends and AI capability growth.

Since AI primarily automates tasks in this role, professionals in Office Clerks, General should focus on developing skills that complement AI rather than compete with it. Consider learning AI tool management, shifting toward supervisory and quality-control tasks, and building expertise in areas where human judgment remains essential.

Recent AI Impact Changes

Mar 2026: Brookings study finds office clerks are the single largest group (2.5M workers) in the high AI exposure, low adaptive capacity category. Geographic concentration in college towns and state capitals.

[Source: Brookings Institution — Measuring US workers capacity to adapt (2026-01)]

Nov 2025: McKinsey MGI report flags office clerks doing routine filing, scheduling, and document processing as highly automatable. 30% of work hours could be automated in midpoint scenario by 2030.

[Source: McKinsey Global Institute]