Postal Service Mail Sorters

Office & Administrative Support

AI exposure

  • Data source: BLSPublished: 2026-08

    Low· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.000

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Source dataset

  • Data source: ILOPublished: 2025

    0.41

    0.09Range of values carried here0.70

    Group-level value

    Scale, basis and source

    Generative AI exposure index, 0–1 as published

    ISCO-08 unit group — every occupation sharing the code gets this value

    Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 36% score at or above this value.

    Source dataset

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Exposed tasks only

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

TaskβE1 + 0.5 × E2
Direct items according to established routing schemes, using computer-controlled keyboards or voice-recognition equipment.

O*NET Task ID 8213

1.0
Search directories to find correct addresses for redirected mail.

O*NET Task ID 8220

1.0
Bundle, label, and route sorted mail to designated areas, depending on destinations and according to established procedures and deadlines.

O*NET Task ID 8214

0.0
Train new workers.

O*NET Task ID 8217

0.0
Distribute incoming mail into the correct boxes or pigeonholes.

O*NET Task ID 8218

0.0
Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters.

O*NET Task ID 8219

0.0
Clear jams in sorting equipment.

O*NET Task ID 8221

0.0
Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing.

O*NET Task ID 8222

0.0
Open and label mail containers.

O*NET Task ID 8223

0.0
Rewrap soiled or broken parcels.

O*NET Task ID 8224

0.0
Weigh articles to determine required postage.

O*NET Task ID 8225

0.0
"Move containers of mail, using equipment, such as forklifts and automated ""trains""."

O*NET Task ID 8226

0.0
Sort odd-sized mail by hand, sort mail that other workers have been unable to sort, and segregate items requiring special handling.

O*NET Task ID 8227

0.0
Accept and check containers of mail from large volume mailers, couriers, and contractors.

O*NET Task ID 8228

0.0
Load and unload mail trucks, sometimes lifting containers of mail onto equipment that transports items to sorting stations.

O*NET Task ID 8229

0.0
Cancel letter or parcel post stamps by hand.

O*NET Task ID 8230

0.0
Dump sacks of mail onto conveyors for culling and sorting.

O*NET Task ID 8231

0.0

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Eloundou et al. (2023): see full notices on the Credits page

Occupation information