Telemarketing Supervisors
Sales & MarketingAI exposure
- Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.230
0.000Range of values carried here0.745Scale, basis and source
- Data source: ILOPublished: 2025
0.44
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
ISCO-08 unit group — every occupation sharing the code gets this value
Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 28% score at or above this value.
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Exposed tasks only| Task | Claude.aiRaw / share % |
|---|---|
Listen to and resolve customer complaints regarding services, products, or personnel.41-1012 | 0.010566.7 |
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.41-1012 | 0.003320.9 |
Analyze details of sales territories to assess their growth potential and to set quotas.41-1012 | 0.002012.4 |
| Not observed on any surface — 15 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Monitor sales staff performance to ensure that goals are met. | —0 |
Hire, train, and evaluate personnel. | —0 |
Provide staff with assistance in performing difficult or complicated duties. | —0 |
Plan and prepare work schedules, and assign employees to specific duties. | —0 |
Attend company meetings to exchange product information and coordinate work activities with other departments. | —0 |
Prepare sales and inventory reports for management and budget departments. | —0 |
Formulate pricing policies on merchandise according to profitability requirements. | —0 |
Visit retailers and sales representatives to promote products and gather information. | —0 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services. | —0 |
Examine merchandise to ensure correct pricing and display, and that it functions as advertised. | —0 |
Keep records pertaining to purchases, sales, and requisitions. | —0 |
Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy. | —0 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items. | —0 |
Inventory stock and reorder when inventories drop to specified levels. | —0 |
Examine products purchased for resale or received for storage to determine product condition. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Keep records pertaining to purchases, sales, and requisitions.O*NET Task ID 9673 | 1.0 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.O*NET Task ID 9675 | 1.0 |
Listen to and resolve customer complaints regarding services, products, or personnel.O*NET Task ID 9660 | 0.5 |
Monitor sales staff performance to ensure that goals are met.O*NET Task ID 9661 | 0.5 |
Hire, train, and evaluate personnel.O*NET Task ID 9662 | 0.5 |
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.O*NET Task ID 9663 | 0.5 |
Provide staff with assistance in performing difficult or complicated duties.O*NET Task ID 9665 | 0.5 |
Plan and prepare work schedules, and assign employees to specific duties.O*NET Task ID 9666 | 0.5 |
Attend company meetings to exchange product information and coordinate work activities with other departments.O*NET Task ID 9667 | 0.5 |
Prepare sales and inventory reports for management and budget departments.O*NET Task ID 9668 | 0.5 |
Visit retailers and sales representatives to promote products and gather information.O*NET Task ID 9672 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page