Cobradores de Cuentas
Oficina y Apoyo AdministrativoExposición a la IA
- Fuente de datos: BLSPublicado: 2026-08
Muy alto· relativa
BajoCuatro bandas relativasMuy altoValor por grupo ocupacional
Escala, base y fuente
Cuatro bandas relativas (Bajo / Moderado / Alto / Muy alto)
831 ocupaciones detalladas de la tabla de proyecciones de empleo de BLS. El valor se asigna por código de la National Employment Matrix (NEM), de modo que las ocupaciones que comparten un código NEM reciben la misma banda
- Fuente de datos: AnthropicPublicado: 2026-03
0.299
0.000Rango de los valores aquí recogidos0.745Escala, base y fuente
Índice de exposición observada, 0–1 tal como se publica
Mapeado sobre tareas de O*NET
- Fuente de datos: ILOPublicado: 2025
0.43
0.09Rango de los valores aquí recogidos0.70Valor por grupo ocupacional
Escala, base y fuente
Índice de exposición a la IA generativa, 0–1 tal como se publica
Grupo primario de la CIUO-08 — todas las ocupaciones con ese código reciben este valor
Calculado por este sitio, no publicado por la OIT: de las 1012 ocupaciones que este sitio vincula al conjunto de datos de la OIT, un 30% alcanza o supera este valor.
Qué tipo de cifra publica esta fuente
La categoría de BLS es un rango relativo, no un nivel absoluto, y tampoco es una medición de primera mano: agrupa en cuatro bandas los rangos percentiles de la ocupación en varios estudios publicados. No es una previsión de empleo ni de salarios, no es una probabilidad de adopción y no distingue entre automatización y aumento.
Task-level exposure
Solo tareas expuestas| Task | Claude.aiRaw / share % |
|---|---|
Advise customers of necessary actions and strategies for debt repayment.43-3011 | 0.006231.1 |
Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.43-3011 | 0.004321.8 |
Record information about financial status of customers and status of collection efforts.43-3011 | 0.004221.2 |
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.43-3011 | 0.002613.0 |
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.43-3011 | 0.002613.0 |
| Not observed on any surface — 10 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Locate and monitor overdue accounts, using computers and a variety of automated systems. | —0 |
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise. | —0 |
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. | —0 |
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations. | —0 |
Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors. | —0 |
Answer customer questions regarding problems with their accounts. | —0 |
Receive payments and post amounts paid to customer accounts. | —0 |
Negotiate credit extensions when necessary. | —0 |
Notify credit departments, order merchandise repossession or service disconnection, and turn over account records to attorneys when customers fail to respond to collection attempts. | —0 |
Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Receive payments and post amounts paid to customer accounts.O*NET Task ID 2472 | 1.0 |
Record information about financial status of customers and status of collection efforts.O*NET Task ID 2474 | 1.0 |
Advise customers of necessary actions and strategies for debt repayment.O*NET Task ID 2477 | 1.0 |
Sort and file correspondence and perform miscellaneous clerical duties, such as answering correspondence and writing reports.O*NET Task ID 2479 | 1.0 |
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.O*NET Task ID 2480 | 1.0 |
Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.O*NET Task ID 18560 | 1.0 |
Locate and monitor overdue accounts, using computers and a variety of automated systems.O*NET Task ID 2473 | 0.5 |
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.O*NET Task ID 2475 | 0.5 |
Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.O*NET Task ID 2476 | 0.5 |
Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.O*NET Task ID 2478 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page