Supervisores de Sala de Correo
Oficina y Apoyo AdministrativoExposición a la IA
- Fuente de datos: BLSPublicado: 2026-08
Muy alto· relativa
BajoCuatro bandas relativasMuy altoValor por grupo ocupacional
Escala, base y fuente
Cuatro bandas relativas (Bajo / Moderado / Alto / Muy alto)
831 ocupaciones detalladas de la tabla de proyecciones de empleo de BLS. El valor se asigna por código de la National Employment Matrix (NEM), de modo que las ocupaciones que comparten un código NEM reciben la misma banda
- Fuente de datos: AnthropicPublicado: 2026-03
0.186
0.000Rango de los valores aquí recogidos0.745Escala, base y fuente
Índice de exposición observada, 0–1 tal como se publica
Mapeado sobre tareas de O*NET
- Fuente de datos: ILOPublicado: 2025
0.43
0.09Rango de los valores aquí recogidos0.70Valor por grupo ocupacional
Escala, base y fuente
Índice de exposición a la IA generativa, 0–1 tal como se publica
Grupo primario de la CIUO-08 — todas las ocupaciones con ese código reciben este valor
Calculado por este sitio, no publicado por la OIT: de las 1012 ocupaciones que este sitio vincula al conjunto de datos de la OIT, un 30% alcanza o supera este valor.
Qué tipo de cifra publica esta fuente
La categoría de BLS es un rango relativo, no un nivel absoluto, y tampoco es una medición de primera mano: agrupa en cuatro bandas los rangos percentiles de la ocupación en varios estudios publicados. No es una previsión de empleo ni de salarios, no es una probabilidad de adopción y no distingue entre automatización y aumento.
Task-level exposure
Solo tareas expuestas| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.43-1011 | 0.182464.3 | 0.024127.2 |
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.43-1011 | 0.036512.9 | 0.014316.2 |
Resolve customer complaints or answer customers' questions regarding policies and procedures.43-1011 | 0.01224.3 | 0.023426.4 |
Compute figures such as balances, totals, or commissions.43-1011 | 0.00933.3 | —0 |
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.43-1011 | 0.00812.9 | —0 |
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.43-1011 | 0.00742.6 | 0.00172.0 |
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.43-1011 | 0.00431.5 | 0.00303.4 |
Recruit, interview, and select employees.43-1011 | 0.00351.2 | 0.00404.5 |
Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.43-1011 | 0.00341.2 | —0 |
Train or instruct employees in job duties or company policies or arrange for training to be provided.43-1011 | 0.00331.2 | 0.00222.4 |
| Not observed on any surface — 13 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. | —0 | —0 |
Implement corporate or departmental policies, procedures, and service standards in conjunction with management. | —0 | —0 |
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance. | —0 | —0 |
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance. | —0 | —0 |
Coordinate activities with other supervisory personnel or with other work units or departments. | —0 | —0 |
Make recommendations to management concerning such issues as staffing decisions or procedural changes. | —0 | —0 |
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. | —0 | —0 |
Monitor inventory levels and requisition or purchase supplies as needed. | —0 | —0 |
Discuss work problems or grievances with union representatives. | —0 | —0 |
Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services. | —0 | —0 |
Arrange for necessary maintenance or repair work. | —0 | —0 |
Keep informed of provisions of labor-management agreements and their effects on departmental operations. | —0 | —0 |
Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Interpret and communicate work procedures and company policies to staff.O*NET Task ID 9712 | 1.0 |
Compute figures such as balances, totals, or commissions.O*NET Task ID 9715 | 1.0 |
Resolve customer complaints or answer customers' questions regarding policies and procedures.O*NET Task ID 9703 | 0.5 |
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.O*NET Task ID 9704 | 0.5 |
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.O*NET Task ID 9705 | 0.5 |
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.O*NET Task ID 9706 | 0.5 |
Train or instruct employees in job duties or company policies or arrange for training to be provided.O*NET Task ID 9708 | 0.5 |
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.O*NET Task ID 9709 | 0.5 |
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.O*NET Task ID 9710 | 0.5 |
Recruit, interview, and select employees.O*NET Task ID 9711 | 0.5 |
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.O*NET Task ID 9707 | 0.0 |
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.O*NET Task ID 9722 | 0.0 |
Discuss work problems or grievances with union representatives.O*NET Task ID 9726 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page