Supervisores de Telemarketing
Ventas y MarketingExposición a la IA
- Fuente de datos: BLSPublicado: 2026-08
Muy alto· relativa
BajoCuatro bandas relativasMuy altoValor por grupo ocupacional
Escala, base y fuente
Cuatro bandas relativas (Bajo / Moderado / Alto / Muy alto)
831 ocupaciones detalladas de la tabla de proyecciones de empleo de BLS. El valor se asigna por código de la National Employment Matrix (NEM), de modo que las ocupaciones que comparten un código NEM reciben la misma banda
- Fuente de datos: AnthropicPublicado: 2026-03
0.230
0.000Rango de los valores aquí recogidos0.745Escala, base y fuente
Índice de exposición observada, 0–1 tal como se publica
Mapeado sobre tareas de O*NET
- Fuente de datos: ILOPublicado: 2025
0.44
0.09Rango de los valores aquí recogidos0.70Valor por grupo ocupacional
Escala, base y fuente
Índice de exposición a la IA generativa, 0–1 tal como se publica
Grupo primario de la CIUO-08 — todas las ocupaciones con ese código reciben este valor
Calculado por este sitio, no publicado por la OIT: de las 1012 ocupaciones que este sitio vincula al conjunto de datos de la OIT, un 28% alcanza o supera este valor.
Qué tipo de cifra publica esta fuente
La categoría de BLS es un rango relativo, no un nivel absoluto, y tampoco es una medición de primera mano: agrupa en cuatro bandas los rangos percentiles de la ocupación en varios estudios publicados. No es una previsión de empleo ni de salarios, no es una probabilidad de adopción y no distingue entre automatización y aumento.
Task-level exposure
Solo tareas expuestas| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Listen to and resolve customer complaints regarding services, products, or personnel.41-1012 | 0.018457.1 | 0.108868.3 |
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.41-1012 | 0.009630.0 | 0.00593.7 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.41-1012 | 0.00247.4 | —0 |
Provide staff with assistance in performing difficult or complicated duties.41-1012 | 0.00185.5 | —0 |
Monitor sales staff performance to ensure that goals are met. | —0 | 0.035922.5 |
Examine merchandise to ensure correct pricing and display, and that it functions as advertised. | —0 | 0.00875.4 |
| Not observed on any surface — 12 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Hire, train, and evaluate personnel. | —0 | —0 |
Plan and prepare work schedules, and assign employees to specific duties. | —0 | —0 |
Attend company meetings to exchange product information and coordinate work activities with other departments. | —0 | —0 |
Prepare sales and inventory reports for management and budget departments. | —0 | —0 |
Formulate pricing policies on merchandise according to profitability requirements. | —0 | —0 |
Analyze details of sales territories to assess their growth potential and to set quotas. | —0 | —0 |
Visit retailers and sales representatives to promote products and gather information. | —0 | —0 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services. | —0 | —0 |
Keep records pertaining to purchases, sales, and requisitions. | —0 | —0 |
Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy. | —0 | —0 |
Inventory stock and reorder when inventories drop to specified levels. | —0 | —0 |
Examine products purchased for resale or received for storage to determine product condition. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Keep records pertaining to purchases, sales, and requisitions.O*NET Task ID 9673 | 1.0 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.O*NET Task ID 9675 | 1.0 |
Listen to and resolve customer complaints regarding services, products, or personnel.O*NET Task ID 9660 | 0.5 |
Monitor sales staff performance to ensure that goals are met.O*NET Task ID 9661 | 0.5 |
Hire, train, and evaluate personnel.O*NET Task ID 9662 | 0.5 |
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.O*NET Task ID 9663 | 0.5 |
Provide staff with assistance in performing difficult or complicated duties.O*NET Task ID 9665 | 0.5 |
Plan and prepare work schedules, and assign employees to specific duties.O*NET Task ID 9666 | 0.5 |
Attend company meetings to exchange product information and coordinate work activities with other departments.O*NET Task ID 9667 | 0.5 |
Prepare sales and inventory reports for management and budget departments.O*NET Task ID 9668 | 0.5 |
Visit retailers and sales representatives to promote products and gather information.O*NET Task ID 9672 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page