Réceptionnistes d'Hôtel
Préparation Alimentaire et ServiceExposition à l'IA
- Source des données: BLSPublié: 2026-08
Très élevée· relative
FaibleQuatre bandes relativesTrès élevéeValeur par groupe professionnel
Échelle, base et source
Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
- Source des données: AnthropicPublié: 2026-03
0.172
0.000Étendue des valeurs présentées ici0.745Échelle, base et source
- Source des données: ILOPublié: 2025
0.51
0.09Étendue des valeurs présentées ici0.70Valeur par groupe professionnel
Échelle, base et source
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 17% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Task-level exposure
| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.43-4081 | 0.00000.0 | —0 |
Make and confirm reservations. | —0 | 0.00000.0 |
Record guest comments or complaints, referring customers to managers as necessary. | —0 | 0.00000.0 |
Arrange tours, taxis, or restaurant reservations for customers. | —0 | 0.00000.0 |
| Not observed on any surface — 16 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Greet, register, and assign rooms to guests of hotels or motels. | —0 | —0 |
Verify customers' credit, and establish how the customer will pay for the accommodation. | —0 | —0 |
Keep records of room availability and guests' accounts, manually or using computers. | —0 | —0 |
Compute bills, collect payments, and make change for guests. | —0 | —0 |
Issue room keys and escort instructions to bellhops. | —0 | —0 |
Review accounts and charges with guests during the check out process. | —0 | —0 |
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. | —0 | —0 |
Transmit and receive messages, using telephones or telephone switchboards. | —0 | —0 |
Contact housekeeping or maintenance staff when guests report problems. | —0 | —0 |
Advise housekeeping staff when rooms have been vacated and are ready for cleaning. | —0 | —0 |
Deposit guests' valuables in hotel safes or safe-deposit boxes. | —0 | —0 |
Date-stamp, sort, and rack incoming mail and messages. | —0 | —0 |
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. | —0 | —0 |
Clean and maintain lobby and common areas, such as restocking supplies and watering plants. | —0 | —0 |
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. | —0 | —0 |
Plan, schedule or supervise the work of other employees. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.O*NET Task ID 2617 | 1.0 |
Transmit and receive messages, using telephones or telephone switchboards.O*NET Task ID 2618 | 1.0 |
Record guest comments or complaints, referring customers to managers as necessary.O*NET Task ID 2622 | 1.0 |
Date-stamp, sort, and rack incoming mail and messages.O*NET Task ID 2626 | 1.0 |
Greet, register, and assign rooms to guests of hotels or motels.O*NET Task ID 2610 | 0.5 |
Verify customers' credit, and establish how the customer will pay for the accommodation.O*NET Task ID 2611 | 0.5 |
Keep records of room availability and guests' accounts, manually or using computers.O*NET Task ID 2612 | 0.5 |
Compute bills, collect payments, and make change for guests.O*NET Task ID 2613 | 0.5 |
Review accounts and charges with guests during the check out process.O*NET Task ID 2616 | 0.5 |
Contact housekeeping or maintenance staff when guests report problems.O*NET Task ID 2619 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page