Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 13% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Record messages, suggesting rewording for clarity or conciseness.Details
43-2011
0.269399.3
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.Details
43-2011
0.00180.7
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
Task
βE1 + 0.5 × E2
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.Details
O*NET Task ID 4630
1.0
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.Details
O*NET Task ID 4633
1.0
Relay or route written or verbal messages.Details
O*NET Task ID 4634
1.0
Place telephone calls or arrange conference calls as instructed.Details
O*NET Task ID 4635
1.0
Keep records of calls placed and charges incurred.Details
O*NET Task ID 4639
1.0
Record messages, suggesting rewording for clarity or conciseness.Details
O*NET Task ID 4640
1.0
Stamp messages with time and date and file them appropriately.Details
O*NET Task ID 4641
1.0
Answer simple questions about clients' businesses, using reference files.Details
O*NET Task ID 4642
1.0
Complete forms for sales orders.Details
O*NET Task ID 4643
1.0
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.Details
O*NET Task ID 20427
1.0
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.Details
O*NET Task ID 4631
0.5
Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes.Details
O*NET Task ID 20429
0.5
Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location.Details
O*NET Task ID 20430
0.5
Place orders, such as for equipment, supplies, or catering for meetings.Details
O*NET Task ID 20433
0.5
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Tâches
(a) operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls;
(b) making connections for outgoing calls;
(c) dealing with telephone inquiries and recording messages;
(d) forwarding messages to staff or clients;
(e) investigating operating system problems and informing repair services.
Exemples de métiers
Answering service operator · Telephone switchboard operator
Les standardistes établissent des connexions téléphoniques au moyen de standards et de consoles téléphoniques. Ils/Elles répondent également aux demandes des clients et traitent les rapports relatifs au problèmes techniques.
standardiste aux urgences médicalesESCO 4223.1.1
Les standardistes aux urgences médicales répondent aux appels urgents adressés au centre de contrôle, enregistrent les informations relatives à la nature de l’urgence médicale, l’adresse en question et toute information complémentaire, et envoient l’ambulance ou l’hélicoptère de secours le plus proche.
Source:European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
ESCO reuse terms and the modification notice are in Credits.
Shown in the original Korean. This dataset is published under KOGL Type 4, which prohibits derivative works including translation, so the text is reproduced unaltered.
The KNOW occupations and KECO codes listed here were linked to this page's occupation by this site; this is not a correspondence defined by the Korea Employment Information Service or the Ministry of Employment and Labor.
Projected change: -26%
Median wage: $39K
lowest $31Kmedian wage across 825 detailed occupations, BLS EP 2025–35highest $559K
Employment: 35K
Typical entry-level education: High school diploma or equivalent
