Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
Indice d'exposition à l'IA générative, 0–1 tel que publié
Groupe de base CITP-08 — tous les métiers partageant le code reçoivent cette valeur
Calculé par ce site, non publié par l'OIT : sur les 1 012 professions que ce site relie au jeu de données de l'OIT, 13% atteignent ou dépassent cette valeur.
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Promote company products, services, and savings plans when appropriate.Details
43-2021
0.00000.0
0.0200100.0
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
Task
βE1 + 0.5 × E2
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.Details
O*NET Task ID 13243
1.0
Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.Details
O*NET Task ID 13244
1.0
Observe signal lights on switchboards, and dial or press buttons to make connections.Details
O*NET Task ID 13246
1.0
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.Details
O*NET Task ID 13247
1.0
Provide assistance for customers with special billing requests.Details
O*NET Task ID 13248
1.0
Calculate and quote charges for services such as long-distance connections.Details
O*NET Task ID 13249
1.0
Monitor automated systems for placing collect calls and intervene for a callers needing assistance.Details
O*NET Task ID 13250
1.0
Perform clerical duties such as typing, proofreading, and sorting mail.Details
O*NET Task ID 13251
1.0
Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.Details
O*NET Task ID 13252
1.0
Provide relay service for hearing-impaired users.Details
O*NET Task ID 13254
1.0
Promote company products, services, and savings plans when appropriate.Details
O*NET Task ID 13255
1.0
Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.Details
O*NET Task ID 13256
1.0
Update directory information.Details
O*NET Task ID 13257
1.0
Keep records of calls placed and received, and of related toll charges.Details
O*NET Task ID 13258
1.0
Offer special assistance to persons such as those who are unable to dial or who are in emergency situations.Details
O*NET Task ID 13245
0.5
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Tâches
(a) operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls;
(b) making connections for outgoing calls;
(c) dealing with telephone inquiries and recording messages;
(d) forwarding messages to staff or clients;
(e) investigating operating system problems and informing repair services.
Exemples de métiers
Answering service operator · Telephone switchboard operator
Les standardistes établissent des connexions téléphoniques au moyen de standards et de consoles téléphoniques. Ils/Elles répondent également aux demandes des clients et traitent les rapports relatifs au problèmes techniques.
standardiste aux urgences médicalesESCO 4223.1.1
Les standardistes aux urgences médicales répondent aux appels urgents adressés au centre de contrôle, enregistrent les informations relatives à la nature de l’urgence médicale, l’adresse en question et toute information complémentaire, et envoient l’ambulance ou l’hélicoptère de secours le plus proche.
Source:European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
ESCO reuse terms and the modification notice are in Credits.
Shown in the original Korean. This dataset is published under KOGL Type 4, which prohibits derivative works including translation, so the text is reproduced unaltered.
The KNOW occupations and KECO codes listed here were linked to this page's occupation by this site; this is not a correspondence defined by the Korea Employment Information Service or the Ministry of Employment and Labor.
Projected change: -27.6%
Median wage: $42K
lowest $31Kmedian wage across 825 detailed occupations, BLS EP 2025–35highest $559K
Employment: 4K
Typical entry-level education: High school diploma or equivalent
