स्विचबोर्ड ऑपरेटर
कार्यालय और प्रशासनिक सहायताAI एक्सपोजर
- डेटा स्रोत: BLSप्रकाशन: 2026-08
बहुत उच्च· सापेक्ष
कमचार सापेक्ष श्रेणियाँबहुत उच्चव्यवसाय-समूह स्तर का मान
मापक्रम, आधार और स्रोत
चार सापेक्ष बैंड (कम / मध्यम / उच्च / बहुत उच्च)
BLS रोज़गार पूर्वानुमान तालिका के 831 विस्तृत व्यवसायों के आधार पर। मान NEM (नेशनल एम्प्लॉयमेंट मैट्रिक्स) कोड के स्तर पर दिया जाता है, इसलिए एक ही NEM कोड वाले व्यवसायों को वही बैंड मिलता है
- डेटा स्रोत: Anthropicप्रकाशन: 2026-03
0.386
0.000यहाँ दिए गए मानों की सीमा0.745मापक्रम, आधार और स्रोत
- डेटा स्रोत: ILOप्रकाशन: 2025
0.54
0.09यहाँ दिए गए मानों की सीमा0.70व्यवसाय-समूह स्तर का मान
मापक्रम, आधार और स्रोत
जेनरेटिव AI एक्सपोजर सूचकांक, प्रकाशित रूप में 0–1
ISCO-08 यूनिट समूह — समान कोड वाले सभी व्यवसायों को यही मान मिलता है
यह इस साइट की गणना है, ILO द्वारा प्रकाशित आँकड़ा नहीं: इस साइट द्वारा ILO डेटासेट से जोड़े गए 1,012 व्यवसायों में से 13% इस मान के बराबर या उससे अधिक हैं।
यह स्रोत किस प्रकार का आँकड़ा प्रकाशित करता है
BLS की श्रेणी सापेक्ष रैंक है, निरपेक्ष स्तर नहीं, और यह प्रथम-हस्त माप भी नहीं है: यह कई प्रकाशित अध्ययनों में व्यवसाय की पर्सेंटाइल रैंकों को चार बैंडों में बांटती है। यह रोज़गार या वेतन का पूर्वानुमान नहीं है, न अपनाए जाने की संभावना, और यह स्वचालन और संवर्धन में अंतर नहीं करती।
Task-level exposure
केवल एक्सपोज़र वाले कार्य| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Answer simple questions about clients' businesses, using reference files.43-2011 | 0.0300100.0 | 0.050050.0 |
Relay or route written or verbal messages.43-2011 | 0.00000.0 | 0.030030.0 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.43-2011 | 0.00000.0 | 0.010010.0 |
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. | —0 | 0.010010.0 |
Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes. | —0 | 0.00000.0 |
| Not observed on any surface — 14 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. | —0 | —0 |
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. | —0 | —0 |
Place telephone calls or arrange conference calls as instructed. | —0 | —0 |
Record messages, suggesting rewording for clarity or conciseness. | —0 | —0 |
Process incoming or outgoing mail, packages, or deliveries. | —0 | —0 |
Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. | —0 | —0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. | —0 | —0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. | —0 | —0 |
Monitor alarm systems to ensure that secure conditions are maintained. | —0 | —0 |
Contact security staff members when necessary, using radio-telephones. | —0 | —0 |
Keep records of calls placed and charges incurred. | —0 | —0 |
Stamp messages with time and date and file them appropriately. | —0 | —0 |
Complete forms for sales orders. | —0 | —0 |
Place orders, such as for equipment, supplies, or catering for meetings. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.O*NET Task ID 4630 | 1.0 |
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.O*NET Task ID 4633 | 1.0 |
Relay or route written or verbal messages.O*NET Task ID 4634 | 1.0 |
Place telephone calls or arrange conference calls as instructed.O*NET Task ID 4635 | 1.0 |
Keep records of calls placed and charges incurred.O*NET Task ID 4639 | 1.0 |
Record messages, suggesting rewording for clarity or conciseness.O*NET Task ID 4640 | 1.0 |
Stamp messages with time and date and file them appropriately.O*NET Task ID 4641 | 1.0 |
Answer simple questions about clients' businesses, using reference files.O*NET Task ID 4642 | 1.0 |
Complete forms for sales orders.O*NET Task ID 4643 | 1.0 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.O*NET Task ID 20427 | 1.0 |
Monitor alarm systems to ensure that secure conditions are maintained.O*NET Task ID 4637 | 0.0 |
Contact security staff members when necessary, using radio-telephones.O*NET Task ID 4638 | 0.0 |
Process incoming or outgoing mail, packages, or deliveries.O*NET Task ID 20428 | 0.0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.O*NET Task ID 20431 | 0.0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.O*NET Task ID 20432 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page