電話交換手
事務・管理サポートAI露出度
- データ出典: BLS公表時点: 2026-08
非常に高い· 相対
低い4段階の相対区分非常に高い職業群単位の値
尺度・母数・出典
4段階の相対区分(低い / 中程度 / 高い / 非常に高い)
BLS雇用見通し表の詳細職業831件が母数。値は NEM(全国雇用マトリクス)コード単位で付与されるため、同じ NEM コードの職業は同じバンドになります
- データ出典: Anthropic公表時点: 2026-03
0.386
0.000ここに掲載された値の範囲0.745尺度・母数・出典
- データ出典: ILO公表時点: 2025
0.54
0.09ここに掲載された値の範囲0.70職業群単位の値
尺度・母数・出典
生成AI露出度指数、公開されたまま0–1
ISCO-08の職業小分類単位 — 同じコードの職業はすべて同じ値
当サイトの算出であり、ILOが公表した数値ではありません。当サイトがILOデータセットに結び付けた職業1,012件のうち、この値以上のものは13%です。
この出典がどのような性格の値か
BLSの区分は絶対水準ではなく相対順位であり、一次測定でもありません。複数の既存研究が付けた職業別パーセンタイル順位を4段階にまとめた値です。雇用や賃金の予測でもなく、導入確率でもなく、自動化と増強を区別しません。
Task-level exposure
露出のある作業のみ| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Answer simple questions about clients' businesses, using reference files.43-2011 | 0.0300100.0 | 0.050050.0 |
Relay or route written or verbal messages.43-2011 | 0.00000.0 | 0.030030.0 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.43-2011 | 0.00000.0 | 0.010010.0 |
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary. | —0 | 0.010010.0 |
Perform administrative tasks, such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes. | —0 | 0.00000.0 |
| Not observed on any surface — 14 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address. | —0 | —0 |
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment. | —0 | —0 |
Place telephone calls or arrange conference calls as instructed. | —0 | —0 |
Record messages, suggesting rewording for clarity or conciseness. | —0 | —0 |
Process incoming or outgoing mail, packages, or deliveries. | —0 | —0 |
Monitor emergency and code alarms, make emergency announcements, or route emergency calls to the appropriate location. | —0 | —0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts. | —0 | —0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash. | —0 | —0 |
Monitor alarm systems to ensure that secure conditions are maintained. | —0 | —0 |
Contact security staff members when necessary, using radio-telephones. | —0 | —0 |
Keep records of calls placed and charges incurred. | —0 | —0 |
Stamp messages with time and date and file them appropriately. | —0 | —0 |
Complete forms for sales orders. | —0 | —0 |
Place orders, such as for equipment, supplies, or catering for meetings. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.O*NET Task ID 4630 | 1.0 |
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.O*NET Task ID 4633 | 1.0 |
Relay or route written or verbal messages.O*NET Task ID 4634 | 1.0 |
Place telephone calls or arrange conference calls as instructed.O*NET Task ID 4635 | 1.0 |
Keep records of calls placed and charges incurred.O*NET Task ID 4639 | 1.0 |
Record messages, suggesting rewording for clarity or conciseness.O*NET Task ID 4640 | 1.0 |
Stamp messages with time and date and file them appropriately.O*NET Task ID 4641 | 1.0 |
Answer simple questions about clients' businesses, using reference files.O*NET Task ID 4642 | 1.0 |
Complete forms for sales orders.O*NET Task ID 4643 | 1.0 |
Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.O*NET Task ID 20427 | 1.0 |
Monitor alarm systems to ensure that secure conditions are maintained.O*NET Task ID 4637 | 0.0 |
Contact security staff members when necessary, using radio-telephones.O*NET Task ID 4638 | 0.0 |
Process incoming or outgoing mail, packages, or deliveries.O*NET Task ID 20428 | 0.0 |
Greet visitors, log them in and out of the facility, assign them security badges, and contact employee escorts.O*NET Task ID 20431 | 0.0 |
Perform various cash handling tasks, such as collecting payments, making bank deposits, or managing petty cash.O*NET Task ID 20432 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page