Labor Relations Specialists

Business and Financial Operations Occupations

Código O*NET-SOC: 13-1075.00

Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.

Fonte dos dados: BLSPublicado: 2026-08
Alto· relativa
BaixoQuatro faixas relativasMuito alto
Valor por grupo ocupacional
Escala, base e fonte
Quatro faixas relativas (Baixo / Moderado / Alto / Muito alto)
831 ocupações detalhadas da tabela de projeções de emprego do BLS. O valor é atribuído por código da National Employment Matrix (NEM), pelo que as ocupações que partilham um código NEM recebem a mesma banda
Conjunto de dados de origem (transferência XLSX)
Fonte dos dados: AnthropicPublicado: 2026-03
0,000
0,000Intervalo dos valores aqui apresentados0,745
Escala, base e fonte
Índice de exposição observada, 0–1 tal como publicado
Mapeado sobre tarefas O*NET
Publicado por ocupação SOC 2018; toda ocupação O*NET com o mesmo código SOC 2018 recebe este valor
Conjunto de dados de origem (transferência CSV)
Fonte dos dados: ILOPublicado: 2025
0,45
0,09Intervalo dos valores aqui apresentados0,70
Valor por grupo ocupacional
Escala, base e fonte
Índice de exposição à IA generativa, 0–1 tal como publicado
Publicado por grupo de base ISCO-08. Ligado a esta ocupação, total ou parcialmente, aplicando tal como publicadas as tabelas de correspondência do U.S. Bureau of Labor Statistics (ISCO-08 para SOC 2010, SOC 2010 para SOC 2018)
Conjunto de dados de origem (transferência PDF)

Que tipo de valor esta fonte publica

A categoria de BLS é uma posição relativa, não um nível absoluto, e também não é uma medição de primeira mão: agrupa em quatro faixas as posições percentis da ocupação em vários estudos publicados. Não é uma previsão de emprego ou de salários, não é uma probabilidade de adoção e não distingue automação de aumento.

Task-level exposure

Apenas tarefas expostas

28 tarefas avaliadas · 26 tarefas com β ≥ 0,5 (92,9%)

β = exposição direta (E1) + 0,5 × exposição com ferramentas disponíveis (E2), segundo a definição do repositório de origem.

Unidade de origem: tarefas do O*NET 27.2 → código de ocupação do O*NET 31.0
Todas as tarefas pontuadas constam da lista de tarefas do O*NET 31.0.

Fonte: OpenAI "GPTs are GPTs" exposure rubric
Versão: gh-main-0471612
Licença: MIT License, Copyright (c) 2024 OpenAI

Task (O*NET 20.1)	Claude.aiRaw / share %	APIRaw / share %
Prepare reports or presentations to communicate employee satisfaction or related data to management. 13-1075.00	0.002933.3	—0
Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes. 13-1075.00	0.002528.7	0.0022100.0
Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms. 13-1075.00	0.001820.7	—0
Research case law or outcomes of previous case hearings. 13-1075.00	0.001517.2	—0
Not observed on any surface — 24 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states.
Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.	—0	—0
Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.	—0	—0
Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.	—0	—0
Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.	—0	—0
Identify alternatives to proposals of unions, employees, companies, or government agencies.	—0	—0
Investigate and evaluate union complaints or arguments to determine viability.	—0	—0
Mediate discussions between employer and employee representatives in attempt to reconcile differences.	—0	—0
Monitor company or workforce adherence to labor agreements.	—0	—0
Negotiate collective bargaining agreements.	—0	—0
Present the position of the company or of labor during arbitration or other labor negotiations.	—0	—0
Propose resolutions for collective bargaining or other labor or contract negotiations.	—0	—0
Recommend collective bargaining strategies, goals, or objectives.	—0	—0
Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.	—0	—0
Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.	—0	—0
Schedule or coordinate the details of grievance hearings or other meetings.	—0	—0
Assess risk levels associated with collective bargaining strategies.	—0	—0
Assess the impact of union proposals on company or government operations.	—0	—0
Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.	—0	—0
Prepare evidence for disciplinary hearings, including preparing witnesses to testify.	—0	—0
Provide expert testimony in legal proceedings related to labor relations or labor contracts.	—0	—0
Select mediators or arbitrators for labor disputes or contract negotiations.	—0	—0
Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices.	—0	—0
Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports.	—0	—0
Develop employee health and safety policies.	—0	—0

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

Task (O*NET 27.2)	βE1 + 0.5 × E2
Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations. O*NET Task ID 18879	1.0
Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives. O*NET Task ID 18880	1.0
Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes. O*NET Task ID 18882	1.0
Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports. O*NET Task ID 18887	1.0
Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms. O*NET Task ID 18895	1.0
Advise management on matters related to the administration of contracts or employee discipline or grievance procedures. O*NET Task ID 18877	0.5
Identify alternatives to proposals of unions, employees, companies, or government agencies. O*NET Task ID 18881	0.5
Investigate and evaluate union complaints or arguments to determine viability. O*NET Task ID 18883	0.5
Mediate discussions between employer and employee representatives in attempt to reconcile differences. O*NET Task ID 18884	0.5
Monitor company or workforce adherence to labor agreements. O*NET Task ID 18885	0.5
Negotiate collective bargaining agreements. O*NET Task ID 18886	0.5
Prepare reports or presentations to communicate employee satisfaction or related data to management. O*NET Task ID 18888	0.5
Present the position of the company or of labor during arbitration or other labor negotiations. O*NET Task ID 18889	0.5
Propose resolutions for collective bargaining or other labor or contract negotiations. O*NET Task ID 18890	0.5
Recommend collective bargaining strategies, goals, or objectives. O*NET Task ID 18891	0.5
Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations. O*NET Task ID 18892	0.5
Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment. O*NET Task ID 18893	0.5
Schedule or coordinate the details of grievance hearings or other meetings. O*NET Task ID 18894	0.5
Assess risk levels associated with collective bargaining strategies. O*NET Task ID 18896	0.5
Assess the impact of union proposals on company or government operations. O*NET Task ID 18897	0.5
Develop employee health and safety policies. O*NET Task ID 18898	0.5
Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures. O*NET Task ID 18899	0.5
Prepare evidence for disciplinary hearings, including preparing witnesses to testify. O*NET Task ID 18900	0.5
Provide expert testimony in legal proceedings related to labor relations or labor contracts. O*NET Task ID 18901	0.5
Research case law or outcomes of previous case hearings. O*NET Task ID 18902	0.5
Select mediators or arbitrators for labor disputes or contract negotiations. O*NET Task ID 18903	0.5
Ver mais 16 tarefas ▾Ver menos ▴
Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances. O*NET Task ID 18878	0.0
Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices. O*NET Task ID 18904	0.0

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

Todas as tarefas do O*NET 31.0 (28)

Todas as tarefas do O*NET 31.0 desta ocupação (em inglês, como publicadas; tipo de tarefa principal ou complementar). Os valores de exposição não constam desta lista; estão na tabela acima, ao lado de cada tarefa na redação da versão do O*NET usada por cada fonte.

Tarefa (O*NET 31.0)	Tipo
Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.	Principal
Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.	Principal
Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.	Principal
Identify alternatives to proposals of unions, employees, companies, or government agencies.	Principal
Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.	Principal
Investigate and evaluate union complaints or arguments to determine viability.	Principal
Mediate discussions between employer and employee representatives in attempt to reconcile differences.	Principal
Monitor company or workforce adherence to labor agreements.	Principal
Negotiate collective bargaining agreements.	Principal
Present the position of the company or of labor during arbitration or other labor negotiations.	Principal
Propose resolutions for collective bargaining or other labor or contract negotiations.	Principal
Recommend collective bargaining strategies, goals, or objectives.	Principal
Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.	Principal
Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.	Principal
Schedule or coordinate the details of grievance hearings or other meetings.	Principal
Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.	Principal
Assess risk levels associated with collective bargaining strategies.	Principal
Prepare evidence for disciplinary hearings, including preparing witnesses to testify.	Principal
Research case law or outcomes of previous case hearings.	Principal
Select mediators or arbitrators for labor disputes or contract negotiations.	Principal
Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.	Complementar
Prepare and submit required governmental reports or forms related to labor relations matters, such as equal employment opportunity (EEO) forms, new hire forms, or minority compensation reports.	Complementar
Prepare reports or presentations to communicate employee satisfaction or related data to management.	Complementar
Assess the impact of union proposals on company or government operations.	Complementar
Develop employee health and safety policies.	Complementar
Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.	Complementar
Provide expert testimony in legal proceedings related to labor relations or labor contracts.	Complementar
Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices.	Complementar

Perspetivas de emprego (BLS)

Emprego, 2025: 66K
Emprego projetado, 2035: 68K
Variação (2025–35): +2,1%
Salário anual mediano, 2025: $95.420
Escolaridade habitual para ingresso: Bachelor's degree

mínimo $30.890faixa do salário mediano de 825 ocupações detalhadas, BLS EP 2025–35máximo $559.030

Fonte: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

Ligações à classificação coreana (KSCO)

Ligações da versão atual de Korea Occupation Direct Crosswalk v1.1, elaborado pela AI Changing Work. Os valores de relação são lidos a partir da ocupação O*NET-SOC.

Código KSCO	Nome KSCO	Relação	Estado
28111	노무사	Sobrepõem-se, não são iguais	confirmado

Definições de relação e estado(kr-direct v1.1)

Descrição ocupacional da OIT

A AI Changing Work vincula a esta ocupação os grupos de base da ISCO-08 abaixo aplicando, tal como publicadas, as tabelas de correspondência do Bureau of Labor Statistics dos EUA (BLS) (SOC 2018 para SOC 2010, SOC 2010 para ISCO-08), sem seleção caso a caso; cada vínculo pode ser total ou parcial.

ISCO-08 2423Personnel and Careers Professionals
Especialistas em recursos humanos

Fonte: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

Licença: CC BY 4.0 (EU Reuse Notice)

Ver original

A definição, as tarefas e os exemplos abaixo são a descrição da OIT para esse grupo de base, não para esta ocupação.

Personnel and careers professionals provide professional business services related to personnel policies such as employee recruitment or development, occupational analysis and vocational guidance.

Tarefas

(a) advising on and performing personnel functions relating to employee recruitment, placement, training, promotion, compensation, and employee-management relations or other areas of personnel policy;
(b) studying and analysing jobs performed in an establishment by various means, including interviews with workers, supervisors and management, and writing detailed position, job or occupation descriptions from information obtained;
(c) preparing occupational information or working on occupational classification systems;
(d) advising and working on the foregoing and other aspects of job and occupational analysis in such fields as personnel administration, workforce research and planning, training or occupational information and vocational guidance;
(e) studying and advising individuals on employment opportunities, career choices and further education or training that may be desirable.

Ocupações de exemplo

Careers adviser, · Human resource expert · Job analyst · Occupational analyst · Outplacement expert · Personnel Specialist · Recruitment officer · Vocational guidance counsellor

Sources: ILO ISCO-08 — details: Credits

Vocabulário ocupacional ESCO

Cada entrada abaixo está associada a esta ocupação no ESCO-O*NET Crosswalk publicado (versão 1, 2022). Os tipos de correspondência são os dessa tabela; a redação é da AI Changing Work.

Técnico de relações laborais/Técnica de relações laboraisESCO 2423.4Mesmo âmbito
Os técnicos de relações laborais aplicam as políticas laborais numa organização e prestam aconselhamento aos sindicatos em matéria de políticas e negociações. Procedem à resolução de litígios e prestam aconselhamento em matéria de políticas de gestão de pessoal, além de facilitarem a comunicação entre os sindicatos e os gestores.
Mediador de conflitos/Mediadora de conflitosESCO 2619.7Esta ocupação é mais restrita
Os mediadores de conflitos resolvem litígios entre duas partes, examinando o caso, entrevistando ambas as partes e prestando aconselhamento sobre a solução mais vantajosa para as mesmas. Ouvem ambas as partes, a fim de facilitar a comunicação e de encontrar um acordo justo, e organizam encontros. O seu objetivo é a resolução dos litígios através do diálogo e de soluções alternativas, sem necessidade de recorrer a processos judiciais e tribunais. Os mediadores de conflitos asseguram a conformidade da resolução com os regulamentos legais e a sua aplicação.
Representante de grupos de interesse especialESCO 1114.1Esta ocupação é mais ampla
Os representantes de grupos de interesse especial representam e atuam em nome de grupos de interesse social, como sindicatos, organizações patronais, associações comerciais e industriais, associações desportivas e organizações humanitárias. Desenvolvem políticas e asseguram a sua aplicação. Os representantes de grupos de interesse especial representam seus associados nas negociações sobre temas como as condições de trabalho e a segurança.

Fonte: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

Licença: CC BY 4.0 (EU Reuse Notice)

Ver original

ESCO reuse terms and the modification notice are in Credits.

Ligações à classificação francesa (ROME)

Ligações entre esta ocupação e fichas ROME 4.0, estabelecidas pela AI Changing Work com modelos de IA. As relações leem-se do lado desta ocupação. As ligações marcadas como «provisório» foram adotadas apenas com base nos julgamentos de dois avaliadores da mesma família de modelos (Claude), ou por uma regra do operador aplicada a esses julgamentos, pelo que se apoiam em evidências mais fracas do que as ligações confirmadas.

Código ROME	Designação ROME (francês)	Relação
M1512	Directeur / Directrice des relations sociales	Sobrepõem-se, não são iguais
K1913	Médiateur / Médiatrice judiciaire	Relacionada, não correspondente

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

Ligações à classificação espanhola (CNO-11)

Ligações entre esta ocupação e ocupações CNO-11, estabelecidas pela AI Changing Work com modelos de IA. As relações leem-se do lado desta ocupação.

Código CNO-11	Designação CNO-11 (espanhol)	Relação
2624	Especialistas en políticas y servicios de personal y afines	Esta ocupação é mais restrita
1113	Directores de organizaciones de interés social	Relacionada, não correspondente

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

Ligações à classificação alemã (KldB)

Ligações entre esta ocupação e ocupações KldB, estabelecidas pela AI Changing Work com modelos de IA. As relações leem-se do lado desta ocupação.

Código KldB	Designação KldB (alemão)	Relação
71224	Leitende Bedienstete von Interessenorganisationen - hoch komplexe Tätigkeiten	Relacionada, não correspondente
71513	Berufe in der Personalentwicklung und -sachbearbeitung - komplexe Spezialistentätigkeiten	Relacionada, não correspondente

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

Ligações à classificação japonesa (JSCO)

Ligações entre esta ocupação e ocupações JSCO, estabelecidas pela AI Changing Work com modelos de IA. As relações leem-se do lado desta ocupação.

Código JSCO	Designação JSCO (japonês)	Relação
183	社会保険労務士	Relacionada, não correspondente
252	人事事務員	Relacionada, não correspondente

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

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