Recepcionistas de Hotel
Preparação de Alimentos e ServiçoExposição à IA
- Fonte dos dados: BLSPublicado: 2026-08
Muito alto· relativa
BaixoQuatro faixas relativasMuito altoValor por grupo ocupacional
Escala, base e fonte
Quatro faixas relativas (Baixo / Moderado / Alto / Muito alto)
831 ocupações detalhadas da tabela de projeções de emprego do BLS. O valor é atribuído por código da National Employment Matrix (NEM), pelo que as ocupações que partilham um código NEM recebem a mesma banda
- Fonte dos dados: AnthropicPublicado: 2026-03
0.172
0.000Intervalo dos valores aqui apresentados0.745Escala, base e fonte
Índice de exposição observada, 0–1 tal como publicado
Mapeado sobre tarefas O*NET
- Fonte dos dados: ILOPublicado: 2025
0.51
0.09Intervalo dos valores aqui apresentados0.70Valor por grupo ocupacional
Escala, base e fonte
Índice de exposição à IA generativa, 0–1 tal como publicado
Grupo de base CITP-08 — todas as ocupações com o mesmo código recebem este valor
Calculado por este site, não publicado pela OIT: das 1.012 ocupações que este site liga ao conjunto de dados da OIT, 17% atingem ou superam este valor.
Que tipo de valor esta fonte publica
A categoria de BLS é uma posição relativa, não um nível absoluto, e também não é uma medição de primeira mão: agrupa em quatro faixas as posições percentis da ocupação em vários estudos publicados. Não é uma previsão de emprego ou de salários, não é uma probabilidade de adoção e não distingue automação de aumento.
Task-level exposure
Apenas tarefas expostas| Task | Claude.aiRaw / share % |
|---|---|
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.43-4081 | 0.010949.7 |
Make and confirm reservations.43-4081 | 0.005324.3 |
Record guest comments or complaints, referring customers to managers as necessary.43-4081 | 0.003817.2 |
Keep records of room availability and guests' accounts, manually or using computers.43-4081 | 0.00208.9 |
| Not observed on any surface — 16 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Greet, register, and assign rooms to guests of hotels or motels. | —0 |
Verify customers' credit, and establish how the customer will pay for the accommodation. | —0 |
Compute bills, collect payments, and make change for guests. | —0 |
Issue room keys and escort instructions to bellhops. | —0 |
Review accounts and charges with guests during the check out process. | —0 |
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. | —0 |
Transmit and receive messages, using telephones or telephone switchboards. | —0 |
Contact housekeeping or maintenance staff when guests report problems. | —0 |
Advise housekeeping staff when rooms have been vacated and are ready for cleaning. | —0 |
Arrange tours, taxis, or restaurant reservations for customers. | —0 |
Deposit guests' valuables in hotel safes or safe-deposit boxes. | —0 |
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. | —0 |
Clean and maintain lobby and common areas, such as restocking supplies and watering plants. | —0 |
Date-stamp, sort, and rack incoming mail and messages. | —0 |
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. | —0 |
Plan, schedule or supervise the work of other employees. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.O*NET Task ID 2617 | 1.0 |
Transmit and receive messages, using telephones or telephone switchboards.O*NET Task ID 2618 | 1.0 |
Record guest comments or complaints, referring customers to managers as necessary.O*NET Task ID 2622 | 1.0 |
Date-stamp, sort, and rack incoming mail and messages.O*NET Task ID 2626 | 1.0 |
Greet, register, and assign rooms to guests of hotels or motels.O*NET Task ID 2610 | 0.5 |
Verify customers' credit, and establish how the customer will pay for the accommodation.O*NET Task ID 2611 | 0.5 |
Keep records of room availability and guests' accounts, manually or using computers.O*NET Task ID 2612 | 0.5 |
Compute bills, collect payments, and make change for guests.O*NET Task ID 2613 | 0.5 |
Review accounts and charges with guests during the check out process.O*NET Task ID 2616 | 0.5 |
Contact housekeeping or maintenance staff when guests report problems.O*NET Task ID 2619 | 0.5 |
Issue room keys and escort instructions to bellhops.O*NET Task ID 2615 | 0.0 |
Deposit guests' valuables in hotel safes or safe-deposit boxes.O*NET Task ID 2625 | 0.0 |
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.O*NET Task ID 18568 | 0.0 |
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.O*NET Task ID 18569 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page