Supervisores de Telemarketing
Vendas e MarketingExposição à IA
- Fonte dos dados: BLSPublicado: 2026-08
Muito alto· relativa
BaixoQuatro faixas relativasMuito altoValor por grupo ocupacional
Escala, base e fonte
Quatro faixas relativas (Baixo / Moderado / Alto / Muito alto)
831 ocupações detalhadas da tabela de projeções de emprego do BLS. O valor é atribuído por código da National Employment Matrix (NEM), pelo que as ocupações que partilham um código NEM recebem a mesma banda
- Fonte dos dados: AnthropicPublicado: 2026-03
0.230
0.000Intervalo dos valores aqui apresentados0.745Escala, base e fonte
Índice de exposição observada, 0–1 tal como publicado
Mapeado sobre tarefas O*NET
- Fonte dos dados: ILOPublicado: 2025
0.44
0.09Intervalo dos valores aqui apresentados0.70Valor por grupo ocupacional
Escala, base e fonte
Índice de exposição à IA generativa, 0–1 tal como publicado
Grupo de base CITP-08 — todas as ocupações com o mesmo código recebem este valor
Calculado por este site, não publicado pela OIT: das 1.012 ocupações que este site liga ao conjunto de dados da OIT, 28% atingem ou superam este valor.
Que tipo de valor esta fonte publica
A categoria de BLS é uma posição relativa, não um nível absoluto, e também não é uma medição de primeira mão: agrupa em quatro faixas as posições percentis da ocupação em vários estudos publicados. Não é uma previsão de emprego ou de salários, não é uma probabilidade de adoção e não distingue automação de aumento.
Task-level exposure
Apenas tarefas expostas| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.41-1012 | 0.015940.9 | 0.00496.0 |
Listen to and resolve customer complaints regarding services, products, or personnel.41-1012 | 0.009323.9 | 0.023027.7 |
Provide staff with assistance in performing difficult or complicated duties.41-1012 | 0.007218.5 | —0 |
Monitor sales staff performance to ensure that goals are met.41-1012 | 0.00287.2 | 0.022427.0 |
Formulate pricing policies on merchandise according to profitability requirements.41-1012 | 0.00194.9 | 0.00202.4 |
Examine merchandise to ensure correct pricing and display, and that it functions as advertised.41-1012 | 0.00184.6 | 0.024529.5 |
Analyze details of sales territories to assess their growth potential and to set quotas. | —0 | 0.00435.2 |
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services. | —0 | 0.00192.2 |
| Not observed on any surface — 10 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Hire, train, and evaluate personnel. | —0 | —0 |
Plan and prepare work schedules, and assign employees to specific duties. | —0 | —0 |
Attend company meetings to exchange product information and coordinate work activities with other departments. | —0 | —0 |
Prepare sales and inventory reports for management and budget departments. | —0 | —0 |
Visit retailers and sales representatives to promote products and gather information. | —0 | —0 |
Keep records pertaining to purchases, sales, and requisitions. | —0 | —0 |
Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy. | —0 | —0 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items. | —0 | —0 |
Inventory stock and reorder when inventories drop to specified levels. | —0 | —0 |
Examine products purchased for resale or received for storage to determine product condition. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Keep records pertaining to purchases, sales, and requisitions.O*NET Task ID 9673 | 1.0 |
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.O*NET Task ID 9675 | 1.0 |
Listen to and resolve customer complaints regarding services, products, or personnel.O*NET Task ID 9660 | 0.5 |
Monitor sales staff performance to ensure that goals are met.O*NET Task ID 9661 | 0.5 |
Hire, train, and evaluate personnel.O*NET Task ID 9662 | 0.5 |
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.O*NET Task ID 9663 | 0.5 |
Provide staff with assistance in performing difficult or complicated duties.O*NET Task ID 9665 | 0.5 |
Plan and prepare work schedules, and assign employees to specific duties.O*NET Task ID 9666 | 0.5 |
Attend company meetings to exchange product information and coordinate work activities with other departments.O*NET Task ID 9667 | 0.5 |
Prepare sales and inventory reports for management and budget departments.O*NET Task ID 9668 | 0.5 |
Visit retailers and sales representatives to promote products and gather information.O*NET Task ID 9672 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page