Social and Community Service Managers

Management Occupations
O*NET-SOC 代码
11-9151.00

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

  • 数据来源: BLS发布时间: 2026-08

    很高· 相对

    低四级相对区间很高

    职业群单位数值

    尺度 · 母数 · 来源

    四级相对类别（低 / 中等 / 高 / 很高）

    以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档

    来源数据集（XLSX 文件下载）

  • 数据来源: Anthropic发布时间: 2026-03

    0.181

    0.000此处所载数值的范围0.745
    尺度 · 母数 · 来源

    观测暴露度指数，按发布原值0–1

    以O*NET任务映射为基准

    按 SOC 2018 职业发布的数值；具有相同 SOC 2018 代码的所有 O*NET 职业均显示此值

    来源数据集（CSV 文件下载）

  • 数据来源: ILO发布时间: 2025

    0.37

    0.09此处所载数值的范围0.70

    职业群单位数值

    尺度 · 母数 · 来源

    生成式AI暴露度指数，按发布原值0–1

    按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应

    来源数据集（PDF 文件下载）

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。

Task-level exposure

仅显示有暴露的工作

已评分任务 16 项 · β ≥ 0.5 的任务 12 项（75.0%）

β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。

  • 原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
  • 所有已评分任务均在 O*NET 31.0 任务列表中。
来源
OpenAI "GPTs are GPTs" exposure rubric
版本
gh-main-0471612
许可
MIT License, Copyright (c) 2024 OpenAI
Task (O*NET 20.1)Claude.aiRaw / share %APIRaw / share %
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.

11-9151.00

0.013953.50.002617.6
Research and analyze member or community needs to determine program directions and goals.

11-9151.00

0.007830.00.005839.4
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.

11-9151.00

0.004316.50.006343.0
Not observed on any surface — 13 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states.
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
—0—0
Direct activities of professional and technical staff members and volunteers.
—0—0
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
—0—0
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
—0—0
Speak to community groups to explain and interpret agency purposes, programs, and policies.
—0—0
Recruit, interview, and hire or sign up volunteers and staff.
—0—0
Represent organizations in relations with governmental and media institutions.
—0—0
Plan and administer budgets for programs, equipment, and support services.
—0—0
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
—0—0
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
—0—0
Implement and evaluate staff, volunteer, or community training programs.
—0—0
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
—0—0
Direct fundraising activities and the preparation of public relations materials.
—0—0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

O*NET 31.0 全部任务（16 项）

本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。

任务（O*NET 31.0）类型
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.核心
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.核心
Direct activities of professional and technical staff members and volunteers.核心
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.核心
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.核心
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.核心
Research and analyze member or community needs to determine program directions and goals.核心
Speak to community groups to explain and interpret agency purposes, programs, and policies.核心
Recruit, interview, and hire or sign up volunteers and staff.核心
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.核心
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.核心
Implement and evaluate staff, volunteer, or community training programs.核心
Represent organizations in relations with governmental and media institutions.补充
Plan and administer budgets for programs, equipment, and support services.补充
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.补充
Direct fundraising activities and the preparation of public relations materials.补充

职业信息

就业展望（BLS）

就业人数，2025
231K
预计就业人数，2035
248K
变化 (2025–35)
+7.2%
年薪中位数，2025
$80,390
入职通常所需学历
Bachelor's degree
最低 $30,890BLS EP 2025–35 中 825 个细分职业的工资中位数范围最高 $559,030

来源: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

韩国职业分类关联（KSCO）

来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。

KSCO 代码KSCO 名称关系状态
13320사회복지 관련 관리자范围相同已确认
37250자원봉사 관리원相关，但不对应已确认

关系与状态的定义(kr-direct v1.1)

国际劳工组织（ILO）职业说明

以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。

  • ISCO-08 1344Social Welfare Managers

    社会福利经理

自行翻译

自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。

以下定义、任务和职业示例是 ILO 对该 ISCO-08 职业组的描述，而不是对本职业的描述。

Social welfare managers plan, direct and coordinate the provision of social and community service programmes such as income support, family assistance, children’s services and other community programmes and services.

任务

  • (a) providing overall direction and management for a service, facility, organization or centre;
  • (b) developing, implementing and monitoring procedures, policies and standards for staff;
  • (c) monitoring and evaluating resources devoted to the provision of welfare, housing, and other social services;
  • (d) controlling administrative operations such as budget planning, report preparation, and expenditure on supplies, equipment and services;
  • (e) liaising with other welfare and health services providers, boards and funding bodies to discuss areas of health and welfare service cooperation and coordination;
  • (f) advising government bodies about measures to improve welfare services and facilities;
  • (g) representing the organization in negotiations, and at conventions, seminars, public hearings and forums;
  • (h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
  • (i) establishing and directing operational and administrative procedures;
  • (j) overseeing the selection, training and performance of staff.

职业示例

Community centre manager · Family services manager · Housing services manager · Welfare centre manager

Sources: ILO ISCO-08 — details: Credits

ESCO 职业词汇

以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。

  • social services managerESCO 1344.1范围相同

    Social services managers have the responsibility for strategic and operational leadership and management of staff teams and resources within and or across social services. They are responsible for the implementation of legislation and policies relating to, for example, decisions about vulnerable people. They promote social work and social care values and ethics, equality and diversity, and relevant codes guiding practice. They are responsible for liaising with other professionals in criminal justice, education and health. They can be responsible for contributing to local and national policy development.

  • cultural policy officerESCO 2422.10.3本职业范围更宽

    Cultural policy officers develop and implement policies to improve and promote cultural activities and events. They manage resources and communicate with the public and media in order to facilitate interest in cultural programs and emphasize their importance in a community.

  • enterprise development workerESCO 2635.3.12本职业范围更宽

    Enterprise development workers support enterprises in solving big social problems by liaising with communities and customers. They strive to improve the productivity of employees and the health of their families by focusing on the work-life balance.

  • humanitarian advisorESCO 2422.6本职业范围更宽

    Humanitarian advisors ensure strategies to reduce the impact of humanitarian crises on a national and/or international level. They provide professional advice and support and this in collaboration with different partners.

  • public housing managerESCO 1344.1.1本职业范围更宽

    Public housing managers develop strategies for the improvement of housing policy in a community, as well as providing social housing to those in need. They identify housing needs and issues, and supervise resource allocation. They also communicate with organisations involved in building public housing facilities, and social service organisations.

  • social security administratorESCO 1213.2.1本职业范围更宽

    Social security administrators direct and develop government-provided social security programmes in order to aid public welfare, as well as promote social security programmes. They supervise staff working in governmental social security, and investigate existing policies in order to assess issues and develop improvement proposals.

  • social work supervisorESCO 2635.3.23本职业范围更宽

    Social work supervisors manage social work cases by investigating alleged neglect or abuse cases. They make family dynamics assessment and provide assistance to sick people or with emotional or mental disorders. They train, assist, advise, evaluate and assign work to subordinate social workers making sure that all work is done according to the established policies, laws, procedures and priorities.

  • youth centre managerESCO 1344.1.2本职业范围更宽

    Youth centre managers plan and supervise the operations of children and youth homes which provide care and counselling services. They assess the needs for youths in the community, develop and implement pedagogical methods, and develop programs for the improvement of youth care in the centre.

  • youth programme directorESCO 1344.1.3本职业范围更宽

    Youth programme directors develop and implement programmes and policies to improve and ensure youths' well-being. They facilitate communication with and between educational, recreational, counselling or other youth related institutions, organise events for youths and families, and promote social mobility and awareness.

来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

许可: CC BY 4.0 (EU Reuse Notice)

查看原文

ESCO reuse terms and the modification notice are in Credits.

法国职业分类关联（ROME）

本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。

ROME 代码ROME 名称（法语）关系
K1416Directeur / Directrice des services pénitentiaires d'insertion et de probation (DSPIP)本职业范围更宽
K1817Coordinateur / Coordinatrice de projet de solidarité本职业范围更宽
K1209Coordonnateur / Coordonnatrice de projet socioéducatif本职业范围更宽暂定
K1218Responsable de maison de quartier本职业范围更宽暂定
K1219Directeur / Directrice de centre socioculturel本职业范围更宽暂定
K1222Coordinateur / Coordinatrice d'équipes de médiation本职业范围更宽暂定
K1230Coordonnateur / Coordonnatrice de service social本职业范围更宽暂定
K1409Chef / Cheffe de service socioéducatif本职业范围更宽暂定
K1413Directeur / Directrice d'établissement à caractère social本职业范围更宽暂定
C1123Chef / Cheffe de service de la sécurité sociale相关，但不对应
K1808Chargé / Chargée de développement culturel相关，但不对应
M1713Responsable d'associations de patients en industrie pharmaceutique相关，但不对应
K1407Directeur / Directrice d'établissement médicosocial相关，但不对应暂定
K1424Directeur / Directrice d'association相关，但不对应暂定
K1805Chargé / Chargée de développement social相关，但不对应暂定

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

西班牙职业分类关联（CNO-11）

本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

CNO-11 代码CNO-11 名称（西班牙语）关系
1325Directores de otros servicios sociales范围相同

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

德国职业分类关联（KldB）

本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

KldB 代码KldB 名称（德语）关系
83194Führungskräfte - Erziehung, Sozialarbeit, Heilerziehungspflege本职业范围更窄
73214Berufe in der Sozialverwaltung und -versicherung - hoch komplexe Tätigkeiten相关，但不对应暂定

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

日本职业分类关联（JSCO）

本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

JSCO 代码JSCO 名称（日语）关系
039その他の法人・団体管理職員相关，但不对应暂定
161福祉相談指導専門員相关，但不对应暂定
162福祉施設指導専門員相关，但不对应暂定

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源