First-Line Supervisors of Retail Sales Workers

Sales and Related Occupations
O*NET-SOC 代码
41-1011.00

Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

  • 数据来源: BLS发布时间: 2026-08

    高· 相对

    低四级相对区间很高

    职业群单位数值

    尺度 · 母数 · 来源

    四级相对类别（低 / 中等 / 高 / 很高）

    以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档

    来源数据集（XLSX 文件下载）

  • 数据来源: Anthropic发布时间: 2026-03

    0.263

    0.000此处所载数值的范围0.745
    尺度 · 母数 · 来源

    观测暴露度指数，按发布原值0–1

    以O*NET任务映射为基准

    按 SOC 2018 职业发布的数值；具有相同 SOC 2018 代码的所有 O*NET 职业均显示此值

    来源数据集（CSV 文件下载）

  • 数据来源: ILO发布时间: 2025

    0.36

    0.09此处所载数值的范围0.70

    职业群单位数值

    尺度 · 母数 · 来源

    生成式AI暴露度指数，按发布原值0–1

    按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应

    来源数据集（PDF 文件下载）

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。

Task-level exposure

仅显示有暴露的工作

已评分任务 21 项 · β ≥ 0.5 的任务 19 项（90.5%）

β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。

  • 原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
  • 所有已评分任务均在 O*NET 31.0 任务列表中。
来源
OpenAI "GPTs are GPTs" exposure rubric
版本
gh-main-0471612
许可
MIT License, Copyright (c) 2024 OpenAI
Task (O*NET 20.1)Claude.aiRaw / share %APIRaw / share %
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

41-1011.00

0.028732.70.019017.2
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

41-1011.00

0.026430.10.00514.6
Instruct staff on how to handle difficult and complicated sales.

41-1011.00

0.017820.30.00928.3
Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.

41-1011.00

0.00617.00.00383.4
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

41-1011.00

0.00333.80.050545.8
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

41-1011.00

0.00202.30.021019.0
Formulate pricing policies for merchandise, according to profitability requirements.

41-1011.00

0.00192.2—0
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

41-1011.00

0.00151.70.00171.5
Not observed on any surface — 13 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states.
Assign employees to specific duties.
—0—0
Inventory stock and reorder when inventory drops to a specified level.
—0—0
Enforce safety, health, and security rules.
—0—0
Examine products purchased for resale or received for storage to assess the condition of each product or item.
—0—0
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
—0—0
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
—0—0
Establish and implement policies, goals, objectives, and procedures for their department.
—0—0
Plan and prepare work schedules and keep records of employees' work schedules and time cards.
—0—0
Review inventory and sales records to prepare reports for management and budget departments.
—0—0
Plan budgets and authorize payments and merchandise returns.
—0—0
Keep records of purchases, sales, and requisitions.
—0—0
Estimate consumer demand and determine the types and amounts of goods to be sold.
—0—0
Establish credit policies and operating procedures.
—0—0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

O*NET 31.0 全部任务（21 项）

本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。

任务（O*NET 31.0）类型
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.核心
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.核心
Assign employees to specific duties.核心
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.核心
Inventory stock and reorder when inventory drops to a specified level.核心
Keep records of purchases, sales, and requisitions.核心
Enforce safety, health, and security rules.核心
Examine products purchased for resale or received for storage to assess the condition of each product or item.核心
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.核心
Establish and implement policies, goals, objectives, and procedures for the department.核心
Instruct staff on how to handle difficult and complicated sales.核心
Estimate consumer demand and determine the types and amounts of goods to be sold.核心
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.核心
Plan and prepare work schedules and keep records of employees' work schedules and time cards.核心
Review inventory and sales records to prepare reports for management and budget departments.核心
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.核心
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.补充
Formulate pricing policies for merchandise, according to profitability requirements.补充
Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.补充
Establish credit policies and operating procedures.补充
Plan budgets and authorize payments and merchandise returns.补充

职业信息

就业展望（BLS）

就业人数，2025
1.4M
预计就业人数，2035
1.4M
变化 (2025–35)
-3.7%
年薪中位数，2025
$48,520
入职通常所需学历
High school diploma or equivalent
最低 $30,890BLS EP 2025–35 中 825 个细分职业的工资中位数范围最高 $559,030

来源: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

韩国职业分类关联（KSCO）

来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。

KSCO 代码KSCO 名称关系状态
52112소규모 상점 일선 관리 종사원范围相同已确认
52111소규모 상점 경영자有重叠，但不相同已确认

关系与状态的定义(kr-direct v1.1)

国际劳工组织（ILO）职业说明

以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。

  • ISCO-08 5222Shop Supervisors

    商店主管

自行翻译

自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。

Sources: ILO ISCO-08 — details: Credits

ESCO 职业词汇

以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。

  • clothing shop managerESCO 1420.4.10范围相同

    Clothing shop managers assume responsibility for activities and staff in specialised shops.

  • textile shop managerESCO 1420.4.41范围相同

    Textile shop managers assume responsibility for activities and staff in specialised shops.

  • shop managerESCO 1420.4本职业范围更窄

    Shop managers are responsible for activities and staff in specialised shops.

  • shop supervisorESCO 5222.1本职业范围更窄

    Shop supervisors are responsible for the smooth operation of stores according to regulations and company policy. They oversee business activities such budgets, inventory and customer service. Shop supervisors also monitor employees' performance and ensure that goals are being met.

  • ammunition shop managerESCO 1420.4.1本职业范围更宽

    Ammunition shop managers are responsible for activities and staff in specialised shops.

  • antique shop managerESCO 1420.4.2本职业范围更宽

    Antique shop managers assume responsibility for activities and staff in specialised shops.

  • beverages shop managerESCO 1420.4.6本职业范围更宽

    Beverages shop managers assume responsibility for activities and staff in specialised shops.

  • building materials shop managerESCO 1420.4.9本职业范围更宽

    Building materials shop managers assume responsibility for activities and staff in specialised shops.

  • computer shop managerESCO 1420.4.11本职业范围更宽

    Computer shop managers assume responsibility for activities and staff in specialised shops.

  • computer software and multimedia shop managerESCO 1420.4.12本职业范围更宽

    Computer software and multimedia shop managers assume responsibility for activities and staff in specialised shops.

  • confectionery shop managerESCO 1420.4.13本职业范围更宽

    Confectionery shop managers assume responsibility for activities and staff in specialised shops for confectionery e.g. pastries, candy, and chocolate.

  • cosmetics and perfume shop managerESCO 1420.4.14本职业范围更宽

    Cosmetics and perfume shop managers assume responsibility for staff and activities in a drugstore. They manage employees, monitor the sales of the store, manage budgets and order supplies when a product is out of supply and perform administrative duties if required.  They sell cosmetics, perfume, medicines and miscellaneous items.

另有 26 项

来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

许可: CC BY 4.0 (EU Reuse Notice)

查看原文

ESCO reuse terms and the modification notice are in Credits.

法国职业分类关联（ROME）

本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。

ROME 代码ROME 名称（法语）关系
D1301Gérant / Gérante de magasin d'alimentation générale本职业范围更宽
D1302Responsable de boutique本职业范围更宽
D1305Responsable de magasin cycles本职业范围更宽
D1437Gérant / Gérante de négoce automobile本职业范围更宽
D1502Chef / Cheffe de rayon produits alimentaires本职业范围更宽
D1503Chef / Cheffe de rayon de produits non alimentaires本职业范围更宽
D1510Chef / Cheffe de secteur magasin本职业范围更宽
D1513Chef / Cheffe de rayon produits frais本职业范围更宽
D1238Chef / Cheffe d'agence de location de véhicules本职业范围更宽暂定
D1252Chef / Cheffe d'équipe de vente en pièces de rechange et d'accessoires de véhicules本职业范围更宽暂定
D1303Responsable de station-service本职业范围更宽暂定
D1508Responsable de caisses本职业范围更宽暂定
D1509Responsable de département en grande distribution本职业范围更宽暂定
D1504Directeur / Directrice de magasin de grande distribution相关，但不对应
D1517Chef / Cheffe de secteur distribution相关，但不对应
G1807Gérant / Gérante de bar-tabac相关，但不对应
I1115Responsable de site(s) de vente et de réparation cycles相关，但不对应
D1243Acheteur vendeur / Acheteuse vendeuse en dépôt-vente相关，但不对应暂定
I1118Responsable de site SMAVA (service multimarques de l'après-vente automobile)相关，但不对应暂定

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

西班牙职业分类关联（CNO-11）

本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

CNO-11 代码CNO-11 名称（西班牙语）关系
5210Jefes de sección de tiendas y almacenes范围相同暂定
1432Directores y gerentes de empresas de comercio al por menor相关，但不对应暂定

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

德国职业分类关联（KldB）

本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

KldB 代码KldB 名称（德语）关系
62193Aufsichtskräfte - Verkauf范围相同
62103Berufe im Verkauf (ohne Produktspezialisierung) - komplexe Spezialistentätigkeiten本职业范围更宽暂定
61203Kaufleute im Handel (ohne Spezialisierung) - komplexe Spezialistentätigkeiten相关，但不对应
62194Führungskräfte - Verkauf相关，但不对应
12293Aufsichtskräfte - Floristik相关，但不对应暂定
12294Führungskräfte - Floristik相关，但不对应暂定
62513Berufe im Buchhandel - komplexe Spezialistentätigkeiten相关，但不对应暂定

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

日本职业分类关联（JSCO）

本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

JSCO 代码JSCO 名称（日语）关系
321小売店主・店長有重叠，但不相同
323販売店員相关，但不对应

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源