Eligibility Interviewers, Government Programs
Office and Administrative Support Occupations- O*NET-SOC 代码
- 43-4061.00
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
- 数据来源: BLS发布时间: 2026-08
很高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: 2026-03
0.060
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: 2025
0.42–0.45· ISCO-08 职业组 2 个
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
各关联 ISCO-08 职业组的 ILO 数值
- ISCO-08 3353Government Social Benefits Officials0.45
- ISCO-08 4229Client Information Workers Not Elsewhere Classified0.42
Task-level exposure
仅显示有暴露的工作已评分任务 17 项 · β ≥ 0.5 的任务 16 项（94.1%）
β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。
- 原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
- 所有已评分任务均在 O*NET 31.0 任务列表中。
- 来源
- OpenAI "GPTs are GPTs" exposure rubric
- 版本
- gh-main-0471612
- 许可
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 20.1) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.43-4061.00 | 0.025141.0 | —0 |
Provide applicants with assistance in completing application forms such as those for job referrals or unemployment compensation claims.43-4061.00 | 0.019231.4 | —0 |
Answer applicants' questions about benefits and claim procedures.43-4061.00 | 0.013622.2 | 0.008856.5 |
Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.43-4061.00 | 0.00335.4 | 0.003019.0 |
Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures. | —0 | 0.002113.6 |
Investigate claimants for the possibility of fraud or abuse. | —0 | 0.001710.9 |
| Not observed on any surface — 11 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. | —0 | —0 |
Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance. | —0 | —0 |
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status. | —0 | —0 |
Interview and investigate applicants for public assistance to gather information pertinent to their applications. | —0 | —0 |
Check with employers or other references to verify answers and obtain further information. | —0 | —0 |
Keep records of assigned cases, and prepare required reports. | —0 | —0 |
Schedule benefits claimants for adjudication interviews to address questions of eligibility. | —0 | —0 |
Provide social workers with pertinent information gathered during applicant interviews. | —0 | —0 |
Compute and authorize amounts of assistance for programs such as grants, monetary payments, and food stamps. | —0 | —0 |
Monitor the payments of benefits throughout the duration of a claim. | —0 | —0 |
Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Answer applicants' questions about benefits and claim procedures.O*NET Task ID 9732 | 1.0 |
Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.O*NET Task ID 9734 | 1.0 |
Keep records of assigned cases, and prepare required reports.O*NET Task ID 9739 | 1.0 |
Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.O*NET Task ID 9741 | 1.0 |
Provide social workers with pertinent information gathered during applicant interviews.O*NET Task ID 9743 | 1.0 |
Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.O*NET Task ID 9744 | 1.0 |
Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.O*NET Task ID 9746 | 1.0 |
Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.O*NET Task ID 9733 | 0.5 |
Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.O*NET Task ID 9735 | 0.5 |
Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.O*NET Task ID 9736 | 0.5 |
Interview and investigate applicants for public assistance to gather information pertinent to their applications.O*NET Task ID 9737 | 0.5 |
Check with employers or other references to verify answers and obtain further information.O*NET Task ID 9738 | 0.5 |
Schedule benefits claimants for adjudication interviews to address questions of eligibility.O*NET Task ID 9740 | 0.5 |
Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.O*NET Task ID 9742 | 0.5 |
Monitor the payments of benefits throughout the duration of a claim.O*NET Task ID 9745 | 0.5 |
Investigate claimants for the possibility of fraud or abuse.O*NET Task ID 9747 | 0.5 |
Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.O*NET Task ID 9748 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
O*NET 31.0 全部任务（17 项）
本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。
| 任务（O*NET 31.0） | 类型 |
|---|---|
| Answer applicants' questions about benefits and claim procedures. | 核心 |
| Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits. | 核心 |
| Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights. | 核心 |
| Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance. | 核心 |
| Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status. | 核心 |
| Interview and investigate applicants for public assistance to gather information pertinent to their applications. | 核心 |
| Check with employers or other references to verify answers and obtain further information. | 核心 |
| Keep records of assigned cases, and prepare required reports. | 核心 |
| Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps. | 核心 |
| Schedule benefits claimants for adjudication interviews to address questions of eligibility. | 补充 |
| Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services. | 补充 |
| Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures. | 补充 |
| Provide social workers with pertinent information gathered during applicant interviews. | 补充 |
| Monitor the payments of benefits throughout the duration of a claim. | 补充 |
| Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims. | 补充 |
| Investigate claimants for the possibility of fraud or abuse. | 补充 |
| Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations. | 补充 |
0.00/ 3· 机器人暴露指数
尺度 · 母数 · 来源
对每项体力任务，按已实际部署、销售或演示的机器人能够完成它的环境评定 0–3 级（0 不可 · 1 围栏式机器单元、灌装线等机器人专用设施 · 2 医院药房、集装箱港口等受管理的设施 · 3 私人住宅、建筑工地等非结构化环境），再按工作时间占比求平均
以该职业 O*NET 29.3 任务中的体力任务为准
等级与时间占比由 Anthropic 使用 Claude Opus 5（网络搜索）估算（截至 2026 年）。
机器人暴露指数与本站的 AI 暴露度是不同的指标，不能相加或相互比较。该指数不代表实际采用情况或成本竞争力，0 也包括没有体力任务的职业。
每项体力任务的等级
该职业的 O*NET 29.3 任务中没有被归类为体力任务的任务。
职业信息
就业展望（BLS）
- 就业人数，2025
- 163K
- 预计就业人数，2035
- 165K
- 变化 (2025–35)
- +1.6%
- 年薪中位数，2025
- $54,210
- 入职通常所需学历
- High school diploma or equivalent
韩国职业分类关联（KSCO）
来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。
| KSCO 代码 | KSCO 名称 | 关系 | 状态 |
|---|---|---|---|
| 35290 | 그 외 정부 행정 사무원 | 相关，但不对应 | 已确认 |
关系与状态的定义(kr-direct v1.1)
国际劳工组织（ILO）职业说明
以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。
- ISCO-08 3353Government Social Benefits Officials
政府社会福利官员
- ISCO-08 4229Client Information Workers Not Elsewhere Classified
其他未列明的客户信息服务人员
自行翻译
自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。
Sources: ILO ISCO-08 — details: Credits
ESCO 职业词汇
以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。
- immigration officerESCO 3351.3有重叠，但不相同
Immigration officers monitor the eligibility of people, food, electronic devices and merchandise entering a country via an entry point. They use surveillance methods and check identification and documents to ensure entry criteria and custom laws are complied with. They can also conduct interviews with prospective immigrants to verify eligibility and inspect cargo to identify and detect violations.
- social security inspectorESCO 3353.1有重叠，但不相同
Social security inspectors investigate fraudulent activities in social security that affect workers' rights. They audit and examine applications for benefits and investigate company actions based on employee complaints. Inspections include labour-related activities such as non-payment of wages or expenses. Social security inspectors ensure that employees are treated fairly and in accordance to laws. They record and make reports on their findings to ensure validity of the claims they are investigating.
- social security officerESCO 3353.2有重叠，但不相同
Social security officers advise clients on social security benefits and ensure they claim the benefits they are eligible for, as well as providing advice on promotions and other available support services such as employment benefits. They aid clients in applications for benefits such as sickness, maternity, pensions, invalidity, unemployment and family benefits. They investigate the client's right to benefits by reviewing their case and researching legislation and the claim, and suggest an appropriate course of action. Social security advisers also determine the aspects of a specific benefit.
来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
许可: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
法国职业分类关联（ROME）
本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。
| ROME 代码 | ROME 名称（法语） | 关系 |
|---|---|---|
| C1115 | Conseiller retraite / Conseillère retraite | 本职业范围更宽暂定 |
| C1124 | Technicien / Technicienne sécurité sociale | 有重叠，但不相同暂定 |
| C1130 | Gestionnaire en protection sociale | 有重叠，但不相同暂定 |
| C1122 | Contrôleur / Contrôleuse prestations de la sécurité sociale | 相关，但不对应暂定 |
| C1402 | Agent / Agente technique des régimes de retraite complémentaire et de prévoyance | 相关，但不对应暂定 |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
西班牙职业分类关联（CNO-11）
本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| CNO-11 代码 | CNO-11 名称（西班牙语） | 关系 |
|---|---|---|
| 3622 | Profesionales de apoyo de la Administración Pública de servicios sociales | 范围相同 |
| 4500 | Empleados administrativos con tareas de atención al público no clasificados bajo otros epígrafes | 相关，但不对应 |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
德国职业分类关联（KldB）
本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| KldB 代码 | KldB 名称（德语） | 关系 |
|---|---|---|
| 73212 | Berufe in der Sozialverwaltung und -versicherung - fachlich ausgerichtete Tätigkeiten | 本职业范围更窄 |
| 73213 | Berufe in der Sozialverwaltung und -versicherung - komplexe Spezialistentätigkeiten | 相关，但不对应 |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
日本职业分类关联（JSCO）
本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。
| JSCO 代码 | JSCO 名称（日语） | 关系 |
|---|---|---|
| 161 | 福祉相談指導専門員 | 有重叠，但不相同 |
| 259 | その他の一般事務従事者 | 相关，但不对应 |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源