Flight Attendants

Transportation and Material Moving Occupations

O*NET-SOC 代码: 53-2031.00

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

数据来源: BLS发布时间: 2026-08
高· 相对
低四级相对区间很高
职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
来源数据集（XLSX 文件下载）
数据来源: Anthropic发布时间: 2026-03
0.091
0.000此处所载数值的范围0.745
尺度 · 母数 · 来源
观测暴露度指数，按发布原值0–1
以O*NET任务映射为基准
按 SOC 2018 职业发布的数值；具有相同 SOC 2018 代码的所有 O*NET 职业均显示此值
来源数据集（CSV 文件下载）
数据来源: ILO发布时间: 2025
0.22
0.09此处所载数值的范围0.70
职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
按 ISCO-08 细类（4 位）发布的数值。按原样应用美国劳工统计局（BLS）的官方对照表（ISCO-08→2010 SOC、2010 SOC→2018 SOC）关联到本职业，对应关系为全部或部分对应
来源数据集（PDF 文件下载）

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。

Task-level exposure

仅显示有暴露的工作

已评分任务 25 项 · β ≥ 0.5 的任务 5 项（20.0%）

β = 直接暴露（E1）+ 0.5 × 借助工具时的暴露（E2），依据原始代码库的定义。

原始单位：O*NET 27.2 任务 → O*NET 31.0 职业代码
所有已评分任务均在 O*NET 31.0 任务列表中。

来源: OpenAI "GPTs are GPTs" exposure rubric
版本: gh-main-0471612
许可: MIT License, Copyright (c) 2024 OpenAI

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

Task (O*NET 27.2)	βE1 + 0.5 × E2
Announce flight delays and descent preparations. O*NET Task ID 9646	1.0
Inspect passenger tickets to verify information and to obtain destination information. O*NET Task ID 9647	1.0
Take inventory of headsets, alcoholic beverages, and money collected. O*NET Task ID 9653	1.0
Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers. O*NET Task ID 9656	1.0
Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules. O*NET Task ID 9648	0.5
Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing. O*NET Task ID 9636	0.0
Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets. O*NET Task ID 9637	0.0
Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings. O*NET Task ID 9638	0.0
Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order. O*NET Task ID 9639	0.0
Administer first aid to passengers in distress. O*NET Task ID 9640	0.0
Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers. O*NET Task ID 9641	0.0
Prepare passengers and aircraft for landing, following procedures. O*NET Task ID 9642	0.0
Determine special assistance needs of passengers, such as small children, the elderly, or disabled persons. O*NET Task ID 9643	0.0
Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply. O*NET Task ID 9644	0.0
Reassure passengers when situations, such as turbulence, are encountered. O*NET Task ID 9645	0.0
Assist passengers entering or disembarking the aircraft. O*NET Task ID 9649	0.0
Inspect and clean cabins, checking for any problems and making sure that cabins are in order. O*NET Task ID 9650	0.0
Greet passengers boarding aircraft and direct them to assigned seats. O*NET Task ID 9651	0.0
Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets. O*NET Task ID 9652	0.0
Operate audio and video systems. O*NET Task ID 9654	0.0
Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage. O*NET Task ID 9655	0.0
Collect money for meals and beverages. O*NET Task ID 9657	0.0
Heat and serve prepared foods. O*NET Task ID 9658	0.0
Sell alcoholic beverages to passengers. O*NET Task ID 9659	0.0
Monitor passenger behavior to identify threats to the safety of the crew and other passengers. O*NET Task ID 23942	0.0

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Eloundou et al. (2023): see full notices on the Credits page

O*NET 31.0 全部任务（25 项）

本职业在 O*NET 31.0 中的全部任务（英文原文；任务类型为核心或补充）。暴露值不列在此清单中，而在上方表格里，位于各来源所用 O*NET 版本的任务表述旁。

任务（O*NET 31.0）	类型
Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.	核心
Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.	核心
Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.	核心
Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.	核心
Administer first aid to passengers in distress.	核心
Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.	核心
Prepare passengers and aircraft for landing, following procedures.	核心
Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.	核心
Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.	核心
Reassure passengers when situations, such as turbulence, are encountered.	核心
Announce flight delays and descent preparations.	核心
Inspect passenger tickets to verify information and to obtain destination information.	核心
Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.	核心
Assist passengers entering or disembarking the aircraft.	核心
Inspect and clean cabins, checking for any problems and making sure that cabins are in order.	核心
Greet passengers boarding aircraft and direct them to assigned seats.	核心
Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.	核心
Operate audio and video systems.	核心
Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.	核心
Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.	核心
Collect money for meals and beverages.	核心
Heat and serve prepared foods.	核心
Monitor passenger behavior to identify threats to the safety of the crew and other passengers.	核心
Take inventory of headsets, alcoholic beverages, and money collected.	补充
Sell alcoholic beverages to passengers.	补充

Anthropic「What work can robots do?」2026-09

0.38/ 3· 机器人暴露指数

0 不可3 非结构化环境

尺度 · 母数 · 来源

对每项体力任务，按已实际部署、销售或演示的机器人能够完成它的环境评定 0–3 级（0 不可 · 1 围栏式机器单元、灌装线等机器人专用设施 · 2 医院药房、集装箱港口等受管理的设施 · 3 私人住宅、建筑工地等非结构化环境），再按工作时间占比求平均

以该职业 O*NET 29.3 任务中的体力任务为准

等级与时间占比由 Anthropic 使用 Claude Opus 5（网络搜索）估算（截至 2026 年）。

来源数据集

机器人暴露指数与本站的 AI 暴露度是不同的指标，不能相加或相互比较。该指数不代表实际采用情况或成本竞争力，0 也包括没有体力任务的职业。

每项体力任务的等级

机器人环境等级（E0–E3）

E0 机器人不可详情
评定为已实际部署、销售或演示的机器人即使在机器人专用设施中也无法完成
E1 机器人专用设施详情
评定为可在围绕机器搭建的设施中完成，例如围栏式机器单元或灌装线
E2 受管理的设施详情
评定为可在由机构按工作标准维护的人类工作设施中完成，例如医院药房或集装箱港口
E3 非结构化环境详情
评定为可在没有机构按工作标准维护的环境中完成，例如私人住宅或建筑工地

仅列出被归类为体力任务的任务；其他任务在来源中没有等级。

任务（O*NET 29.3）	机器人环境等级
Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.	E0 机器人不可
Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.	E0 机器人不可
Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.	E1 机器人专用设施
Administer first aid to passengers in distress.	E0 机器人不可
Prepare passengers and aircraft for landing, following procedures.	E0 机器人不可
Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.	E1 机器人专用设施
Assist passengers entering or disembarking the aircraft.	E0 机器人不可
Inspect and clean cabins, checking for any problems and making sure that cabins are in order.	E0 机器人不可
Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.	E1 机器人专用设施
Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.	E1 机器人专用设施
Collect money for meals and beverages.	E1 机器人专用设施
Heat and serve prepared foods.	E1 机器人专用设施
Take inventory of headsets, alcoholic beverages, and money collected.	E1 机器人专用设施
Sell alcoholic beverages to passengers.	E1 机器人专用设施

就业展望（BLS）

就业人数，2025: 134K
预计就业人数，2035: 146K
变化 (2025–35): +8.8%
年薪中位数，2025: $63,580
入职通常所需学历: High school diploma or equivalent

最低 $30,890BLS EP 2025–35 中 825 个细分职业的工资中位数范围最高 $559,030

来源: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

韩国职业分类关联（KSCO）

来自 AI Changing Work 制作的 Korea Occupation Direct Crosswalk v1.1 当前版本的关联。关系值从 O*NET-SOC 职业一侧解读。

KSCO 代码	KSCO 名称	关系	状态
44110	항공기 객실 승무원	范围相同	已确认

关系与状态的定义(kr-direct v1.1)

国际劳工组织（ILO）职业说明

以下 ISCO-08 职业组由 AI Changing Work 原样套用美国劳工统计局（BLS）发布的对照表（2018 SOC→2010 SOC、2010 SOC→ISCO-08）、不逐案取舍，与本职业相关联；每项关联可能是完全对应，也可能是部分对应。

ISCO-08 5111Travel Attendants and Travel Stewards
旅行乘务员和旅行服务员

自行翻译

自行翻译 · 非 ISCO 官方词汇 — 未经国际劳工组织审核。

以下定义、任务和职业示例是 ILO 对该 ISCO-08 职业组的描述，而不是对本职业的描述。

Travel attendants and travel stewards ensure the comfort and safety of passengers, serve meals and beverages and render personal services, usually on aircraft and on board ships. They may plan and coordinate housekeeping and social activities on ships.

任务

(a) greeting passengers entering aircraft or ships, checking tickets or boarding passes, and directing them to their seats or berths;
(b) announcing, explaining and demonstrating safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets;
(c) assembling and serving pre-prepared meals and beverages;
(d) selling duty-free and other goods;
(e) taking care of general needs and comfort of passengers, answering inquiries, and keeping cabins clean and tidy;
(f) directing and assisting passengers and following prescribed procedures in the event of an emergency, such as evacuating an aircraft following an emergency landing;
(g) verifying that first aid kits and other emergency equipment are in working order;
(h) administering first aid to passengers in distress;
(i) attending pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers;
(j) preparing passengers and aircraft for take-off and landing;
(k) determining special assistance needs of passengers such as small children, the elderly, or disabled persons.

职业示例

Cabin attendant · Flight attendant · Ship’s steward

Sources: ILO ISCO-08 — details: Credits

ESCO 职业词汇

以下每一项都是在已公开的ESCO-O*NET Crosswalk（第 1 版，2022 年）中与本职业逐项对应的。对应类型出自该对照表；表述出自 AI Changing Work。

flight attendantESCO 5111.2.1范围相同
Flight attendants perform a variety of personal services conducive to the safety and comfort of airline passengers during flight. They greet passengers, verify tickets, and directs passengers to assigned seats. They prepare reports after landing describing how the flight went in terms of operations, procedures, and anomalities.
steward/stewardessESCO 5111.2本职业范围更宽
Stewards/stewardesses perform food and beverage service activities on all land, sea and air travel services.
ship steward/ship stewardessESCO 5111.2.2有重叠，但不相同
Ship stewards and ship stewardesses work on board the vessel to provide services to passengers such as serving meals, housekeeping, welcoming passengers and explaining safety procedures.
train attendantESCO 5111.2.3有重叠，但不相同
Train attendants work on trains to provide services to passengers such as welcoming passengers, answering their questions and serving meals.

来源: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

许可: CC BY 4.0 (EU Reuse Notice)

查看原文

ESCO reuse terms and the modification notice are in Credits.

法国职业分类关联（ROME）

本职业与 ROME 4.0 职业条目（fiche）之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。标为「暂定」的关联仅凭同一模型系列（Claude）两位判定者的判定采纳，或对其判定适用运营方规则后采纳，因此其依据弱于已确认的关联。

ROME 代码	ROME 名称（法语）	关系
N2101	Personnel Navigant Commercial (PNC)	范围相同暂定
N2104	Instructeur / Instructrice Personnel Navigant Commercial (PNC)	相关，但不对应暂定

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

西班牙职业分类关联（CNO-11）

本职业与 CNO-11 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

CNO-11 代码	CNO-11 名称（西班牙语）	关系
5821	Auxiliares de vuelo y camareros de avión, barco y tren	本职业范围更窄

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

德国职业分类关联（KldB）

本职业与 KldB 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

KldB 代码	KldB 名称（德语）	关系
51401	Servicekräfte im Personenverkehr (ohne Spezialisierung) - Helfer- und Anlerntätigkeiten	本职业范围更窄
51422	Servicefachkräfte im Luftverkehr - fachlich ausgerichtete Tätigkeiten	有重叠，但不相同

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

日本职业分类关联（JSCO）

本职业与 JSCO 职业之间的关联，由 AI Changing Work 借助 AI 模型判定。关系从本职业一侧解读。

JSCO 代码	JSCO 名称（日语）	关系
404	身の回り世話従事者	本职业范围更窄暂定

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

本页数据的来源与许可，以及 AI Changing Work 的修改与翻译说明：致谢与来源