理赔调查员
商业与金融AI暴露度
- 数据来源: BLS发布时间: 2026-08
很高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: 2026-03
0.082
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: 2025
0.45
0.09此处所载数值的范围0.70职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
ISCO-08职业小类单位 — 共用同一代码的职业取值相同
本站计算，并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中，达到或高于此值的占 25%。
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
Task-level exposure
仅显示有暴露的工作| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Analyze information gathered by investigation and report findings and recommendations.13-1031 | 0.004821.0 | 0.00466.9 |
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.13-1031 | 0.003314.4 | 0.00253.7 |
Prepare reports to be submitted to company's data processing department.13-1031 | 0.002711.8 | 0.009313.9 |
Examine claims forms and other records to determine insurance coverage.13-1031 | 0.002410.5 | 0.029844.5 |
Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.13-1031 | 0.00219.2 | 0.00436.4 |
Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.13-1031 | 0.00219.2 | 0.00253.7 |
Examine titles to property to determine validity and act as company agent in transactions with property owners.13-1031 | 0.00208.7 | 0.00537.9 |
Obtain credit information from banks and other credit services.13-1031 | 0.00187.9 | 0.00203.0 |
Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.13-1031 | 0.00177.4 | 0.00243.6 |
Investigate and assess damage to property and create or review property damage estimates. | —0 | 0.00263.9 |
| Not observed on any surface — 18 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Pay and process claims within designated authority level. | —0 | —0 |
Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies. | —0 | —0 |
Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation. | —0 | —0 |
Resolve complex, severe exposure claims, using high service oriented file handling. | —0 | —0 |
Present cases and participate in their discussion at claim committee meetings. | —0 | —0 |
Contact or interview claimants, doctors, medical specialists, or employers to get additional information. | —0 | —0 |
Confer with legal counsel on claims requiring litigation. | —0 | —0 |
Report overpayments, underpayments, and other irregularities. | —0 | —0 |
Communicate with reinsurance brokers to obtain information necessary for processing claims. | —0 | —0 |
Supervise claims adjusters to ensure that adjusters have followed proper methods. | —0 | —0 |
Conduct detailed bill reviews to implement sound litigation management and expense control. | —0 | —0 |
Negotiate claim settlements and recommend litigation when settlement cannot be negotiated. | —0 | —0 |
Prepare report of findings of investigation. | —0 | —0 |
Collect evidence to support contested claims in court. | —0 | —0 |
Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims. | —0 | —0 |
Refer questionable claims to investigator or claims adjuster for investigation or settlement. | —0 | —0 |
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability. | —0 | —0 |
Communicate with former associates to verify employment record and to obtain background information regarding persons or businesses applying for credit. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.O*NET Task ID 21429 | 1.0 |
Communicate with reinsurance brokers to obtain information necessary for processing claims.O*NET Task ID 21440 | 1.0 |
Prepare reports to be submitted to company's data processing department.O*NET Task ID 21441 | 1.0 |
Examine claims forms and other records to determine insurance coverage.O*NET Task ID 21417 | 0.5 |
Analyze information gathered by investigation and report findings and recommendations.O*NET Task ID 21418 | 0.5 |
Review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.O*NET Task ID 21419 | 0.5 |
Investigate and assess damage to property and create or review property damage estimates.O*NET Task ID 21420 | 0.5 |
Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.O*NET Task ID 21421 | 0.5 |
Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.O*NET Task ID 21422 | 0.5 |
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.O*NET Task ID 21423 | 0.5 |
Attend mediations or trials.O*NET Task ID 21443 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page