办公室文员
办公与行政支持AI暴露度
- 数据来源: BLS发布时间: '26.08
很高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: '26.03
0.450
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: '25
0.60
0.09此处所载数值的范围0.70职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
ISCO-08职业小类单位 — 共用同一代码的职业取值相同
本站计算，并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中，达到或高于此值的占 4%。
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
Task-level exposure
仅显示有暴露的工作| Task | Claude.aiRaw / share % |
|---|---|
Troubleshoot problems involving office equipment, such as computer hardware and software.43-9061 | 0.655080.0 |
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.43-9061 | 0.04725.8 |
Process and prepare documents, such as business or government forms and expense reports.43-9061 | 0.03814.7 |
Answer telephones, direct calls, and take messages.43-9061 | 0.02603.2 |
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.43-9061 | 0.02302.8 |
Review files, records, and other documents to obtain information to respond to requests.43-9061 | 0.02122.6 |
Prepare meeting agendas, attend meetings, and record and transcribe minutes.43-9061 | 0.00370.5 |
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.43-9061 | 0.00330.4 |
Complete work schedules, manage calendars, and arrange appointments.43-9061 | 0.00150.2 |
| Not observed on any surface — 12 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Compile, copy, sort, and file records of office activities, business transactions, and other activities. | —0 |
Compute, record, and proofread data and other information, such as records or reports. | —0 |
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer. | —0 |
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. | —0 |
Deliver messages and run errands. | —0 |
Inventory and order materials, supplies, and services. | —0 |
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters. | —0 |
Complete and mail bills, contracts, policies, invoices, or checks. | —0 |
Monitor and direct the work of lower-level clerks. | —0 |
Count, weigh, measure, or organize materials. | —0 |
Train other staff members to perform work activities, such as using computer applications. | —0 |
Make travel arrangements for office personnel. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Compile, copy, sort, and file records of office activities, business transactions, and other activities.O*NET Task ID 828 | 1.0 |
Complete and mail bills, contracts, policies, invoices, or checks.O*NET Task ID 829 | 1.0 |
Compute, record, and proofread data and other information, such as records or reports.O*NET Task ID 831 | 1.0 |
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.O*NET Task ID 832 | 1.0 |
Process and prepare documents, such as business or government forms and expense reports.O*NET Task ID 838 | 1.0 |
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.O*NET Task ID 840 | 1.0 |
Prepare meeting agendas, attend meetings, and record and transcribe minutes.O*NET Task ID 843 | 1.0 |
Troubleshoot problems involving office equipment, such as computer hardware and software.O*NET Task ID 844 | 1.0 |
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.O*NET Task ID 826 | 0.5 |
Answer telephones, direct calls, and take messages.O*NET Task ID 827 | 0.5 |
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.O*NET Task ID 825 | 0.0 |
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.O*NET Task ID 830 | 0.0 |
Deliver messages and run errands.O*NET Task ID 835 | 0.0 |
Count, weigh, measure, or organize materials.O*NET Task ID 841 | 0.0 |
Train other staff members to perform work activities, such as using computer applications.O*NET Task ID 842 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
Occupation information
与本职业相关的近期变化
2026年4月: Office clerks identified in OpenAI 18% high-pressure band; structured admin language tasks dominate role.
[来源: OpenAI Jobs Transition Framework, April 2026]2026年3月: Brookings study finds office clerks are the single largest group (2.5M workers) in the high AI exposure, low adaptive capacity category. Geographic concentration in college towns and state capitals.
[来源: Brookings Institution — Measuring US workers capacity to adapt (2026-01)]2025年11月: McKinsey MGI report flags office clerks doing routine filing, scheduling, and document processing as highly automatable. 30% of work hours could be automated in midpoint scenario by 2030.
[来源: McKinsey Global Institute]