订单文员
办公与行政支持AI暴露度
- 数据来源: BLS发布时间: 2026-08
很高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: 2026-03
0.075
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: 2025
0.63
0.09此处所载数值的范围0.70职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
ISCO-08职业小类单位 — 共用同一代码的职业取值相同
本站计算，并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中，达到或高于此值的占 2%。
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
Task-level exposure
仅显示有暴露的工作| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Recommend merchandise or services that will meet customers' needs.43-4151 | 0.013054.9 | 0.008025.2 |
Prepare invoices, shipping documents, and contracts.43-4151 | 0.005724.1 | 0.00226.9 |
Compute total charges for merchandise or services and shipping charges.43-4151 | 0.003113.1 | 0.00216.6 |
Receive and respond to customer complaints.43-4151 | 0.00198.0 | 0.008025.2 |
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays. | —0 | 0.004112.9 |
Verify customer and order information for correctness, checking it against previously obtained information as necessary. | —0 | 0.00319.8 |
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms. | —0 | 0.00237.3 |
Attempt to sell additional merchandise or services to prospective or current customers by telephone or through visits. | —0 | 0.00196.0 |
| Not observed on any surface — 11 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Direct specified departments or units to prepare and ship orders to designated locations. | —0 | —0 |
Check inventory records to determine availability of requested merchandise. | —0 | —0 |
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing. | —0 | —0 |
File copies of orders received, or post orders on records. | —0 | —0 |
Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace shipments. | —0 | —0 |
Adjust inventory records to reflect product movement. | —0 | —0 |
Collect payment for merchandise, record transactions, and send items such as checks or money orders for further processing. | —0 | —0 |
Inspect outgoing work for compliance with customers' specifications. | —0 | —0 |
Notify departments when supplies of specific items are low, or when orders would deplete available supplies. | —0 | —0 |
Recommend type of packing or labeling needed on order. | —0 | —0 |
Calculate and compile order-related statistics, and prepare reports for management. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.O*NET Task ID 2668 | 1.0 |
Prepare invoices, shipping documents, and contracts.O*NET Task ID 2669 | 1.0 |
Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.O*NET Task ID 2670 | 1.0 |
Verify customer and order information for correctness, checking it against previously obtained information as necessary.O*NET Task ID 2672 | 1.0 |
Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.O*NET Task ID 2675 | 1.0 |
File copies of orders received, or post orders on records.O*NET Task ID 2677 | 1.0 |
Compute total charges for merchandise or services and shipping charges.O*NET Task ID 2678 | 1.0 |
Recommend type of packing or labeling needed on order.O*NET Task ID 2685 | 1.0 |
Receive and respond to customer complaints.O*NET Task ID 2671 | 0.5 |
Direct specified departments or units to prepare and ship orders to designated locations.O*NET Task ID 2673 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page