零售销售人员
销售与市场营销AI暴露度
- 数据来源: BLS发布时间: '26.08
很高· 相对
低四级相对区间很高职业群单位数值
尺度 · 母数 · 来源
四级相对类别（低 / 中等 / 高 / 很高）
以BLS就业预测表中831个细分职业为基数。取值按 NEM（全国就业矩阵）代码给定，因此共用同一 NEM 代码的职业得到相同分档
- 数据来源: Anthropic发布时间: '26.03
0.322
0.000此处所载数值的范围0.745尺度 · 母数 · 来源
- 数据来源: ILO发布时间: '25
0.38
0.09此处所载数值的范围0.70职业群单位数值
尺度 · 母数 · 来源
生成式AI暴露度指数，按发布原值0–1
ISCO-08职业小类单位 — 共用同一代码的职业取值相同
本站计算，并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中，达到或高于此值的占 48%。
该来源发布的是什么性质的数值
BLS的类别是相对排位而非绝对水平，也不是一手测量：它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测，不是采用概率，也不区分自动化与增强。
Task-level exposure
仅显示有暴露的工作| Task | Claude.aiRaw / share % |
|---|---|
Answer questions regarding the store and its merchandise.41-2031 | 0.050742.1 |
Greet customers and ascertain what each customer wants or needs.41-2031 | 0.042335.1 |
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.41-2031 | 0.019716.4 |
Describe merchandise and explain use, operation, and care of merchandise to customers.41-2031 | 0.00786.5 |
| Not observed on any surface — 20 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | |
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. | —0 |
Compute sales prices, total purchases, and receive and process cash or credit payment. | —0 |
Maintain records related to sales. | —0 |
Watch for and recognize security risks and thefts and know how to prevent or handle these situations. | —0 |
Ticket, arrange, and display merchandise to promote sales. | —0 |
Prepare sales slips or sales contracts. | —0 |
Place special orders or call other stores to find desired items. | —0 |
Demonstrate use or operation of merchandise. | —0 |
Clean shelves, counters, and tables. | —0 |
Exchange merchandise for customers and accept returns. | —0 |
Inventory stock and requisition new stock. | —0 |
Prepare merchandise for purchase or rental. | —0 |
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits. | —0 |
Bag or package purchases and wrap gifts. | —0 |
Help customers try on or fit merchandise. | —0 |
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise. | —0 |
Estimate and quote trade-in allowances. | —0 |
Estimate cost of repair or alteration of merchandise. | —0 |
Estimate quantity and cost of merchandise required, such as paint or floor covering. | —0 |
Rent merchandise to customers. | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Maintain records related to sales.O*NET Task ID 698 | 1.0 |
Prepare sales slips or sales contracts.O*NET Task ID 704 | 1.0 |
Estimate cost of repair or alteration of merchandise.O*NET Task ID 715 | 1.0 |
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.O*NET Task ID 696 | 0.5 |
Compute sales prices, total purchases, and receive and process cash or credit payment.O*NET Task ID 697 | 0.5 |
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.O*NET Task ID 700 | 0.5 |
Answer questions regarding the store and its merchandise.O*NET Task ID 701 | 0.5 |
Describe merchandise and explain use, operation, and care of merchandise to customers.O*NET Task ID 702 | 0.5 |
Ticket, arrange, and display merchandise to promote sales.O*NET Task ID 703 | 0.5 |
Place special orders or call other stores to find desired items.O*NET Task ID 705 | 0.5 |
Greet customers and ascertain what each customer wants or needs.O*NET Task ID 694 | 0.0 |
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.O*NET Task ID 695 | 0.0 |
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.O*NET Task ID 699 | 0.0 |
Demonstrate use or operation of merchandise.O*NET Task ID 706 | 0.0 |
Clean shelves, counters, and tables.O*NET Task ID 707 | 0.0 |
Exchange merchandise for customers and accept returns.O*NET Task ID 708 | 0.0 |
Bag or package purchases and wrap gifts.O*NET Task ID 709 | 0.0 |
Help customers try on or fit merchandise.O*NET Task ID 710 | 0.0 |
Prepare merchandise for purchase or rental.O*NET Task ID 712 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page