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AI暴露度

  • 数据来源: BLS发布时间: 2026-08

    高· 相对

    低四级相对区间很高

    职业群单位数值

    尺度 · 母数 · 来源

    四级相对类别(低 / 中等 / 高 / 很高)

    以BLS就业预测表中831个细分职业为基数。取值按 NEM(全国就业矩阵)代码给定,因此共用同一 NEM 代码的职业得到相同分档

    来源数据集(XLSX 文件下载)

  • 数据来源: Anthropic发布时间: 2026-03

    0.000

    0.000此处所载数值的范围0.745
    尺度 · 母数 · 来源

    观测暴露度指数,按发布原值0–1

    以O*NET任务映射为基准

    来源数据集

  • 数据来源: ILO发布时间: 2025

    0.54

    0.09此处所载数值的范围0.70

    职业群单位数值

    尺度 · 母数 · 来源

    生成式AI暴露度指数,按发布原值0–1

    ISCO-08职业小类单位 — 共用同一代码的职业取值相同

    本站计算,并非国际劳工组织发布的数值。在本站与 ILO 数据集相连的 1,012 个职业中,达到或高于此值的占 13%。

    来源数据集

该来源发布的是什么性质的数值

BLS的类别是相对排位而非绝对水平,也不是一手测量:它把多项已发表研究给出的职业百分位排名归并为四个等级。它不是就业或工资预测,不是采用概率,也不区分自动化与增强。

Task-level exposure

仅显示有暴露的工作

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

TaskβE1 + 0.5 × E2
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.

O*NET Task ID 13243

1.0
Suggest and check alternate spellings, locations, or listing formats to customers lacking details or complete information.

O*NET Task ID 13244

1.0
Observe signal lights on switchboards, and dial or press buttons to make connections.

O*NET Task ID 13246

1.0
Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.

O*NET Task ID 13247

1.0
Provide assistance for customers with special billing requests.

O*NET Task ID 13248

1.0
Calculate and quote charges for services such as long-distance connections.

O*NET Task ID 13249

1.0
Monitor automated systems for placing collect calls and intervene for a callers needing assistance.

O*NET Task ID 13250

1.0
Perform clerical duties such as typing, proofreading, and sorting mail.

O*NET Task ID 13251

1.0
Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.

O*NET Task ID 13252

1.0
Provide relay service for hearing-impaired users.

O*NET Task ID 13254

1.0
Interrupt busy lines if an emergency warrants.

O*NET Task ID 13253

0.0

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Eloundou et al. (2023): see full notices on the Credits page

职业信息