লিগ্যাল বিলিং ম্যানেজার

আইনি

AI এক্সপোজার

ডেটার উৎস: BLSপ্রকাশকাল: 2026-08
মাঝারি· আপেক্ষিক
কমচারটি আপেক্ষিক স্তরঅত্যন্ত উচ্চ
পেশা-গোষ্ঠী পর্যায়ের মান
স্কেল, ভিত্তি ও উৎস
চারটি আপেক্ষিক স্তর (কম / মাঝারি / উচ্চ / অত্যন্ত উচ্চ)
BLS কর্মসংস্থান পূর্বাভাস সারণির 831টি বিস্তারিত পেশার ভিত্তিতে। মান NEM (ন্যাশনাল এমপ্লয়মেন্ট ম্যাট্রিক্স) কোড অনুযায়ী দেওয়া হয়, তাই একই NEM কোডের পেশাগুলি একই ব্যান্ড পায়
উৎস ডেটাসেট (XLSX ফাইল ডাউনলোড)
ডেটার উৎস: Anthropicপ্রকাশকাল: 2026-03
0.000
0.000এখানে থাকা মানগুলোর পরিসর0.745
স্কেল, ভিত্তি ও উৎস
পর্যবেক্ষিত এক্সপোজার সূচক, প্রকাশিত রূপে 0–1
O*NET টাস্কে ম্যাপ করা
উৎস ডেটাসেট
ডেটার উৎস: ILOপ্রকাশকাল: 2025
0.42
0.09এখানে থাকা মানগুলোর পরিসর0.70
পেশা-গোষ্ঠী পর্যায়ের মান
স্কেল, ভিত্তি ও উৎস
জেনারেটিভ AI এক্সপোজার সূচক, প্রকাশিত রূপে 0–1
ISCO-08 ইউনিট গ্রুপ — একই কোডের সব পেশা এই মানই পায়
এটি এই সাইটের হিসাব, ILO-এর প্রকাশিত সংখ্যা নয়: এই সাইট ILO ডেটাসেটের সঙ্গে যুক্ত করা ১,০১২টি পেশার মধ্যে 33% এই মানের সমান বা তার বেশি।
উৎস ডেটাসেট

এই উৎস কী ধরনের মান প্রকাশ করে

BLS-এর শ্রেণিবিভাগ একটি আপেক্ষিক র্যাঙ্ক, পরম মাত্রা নয়, এবং এটি সরাসরি পরিমাপও নয়: এটি কয়েকটি প্রকাশিত গবেষণায় পাওয়া পেশার পার্সেন্টাইল র্যাঙ্কগুলিকে চারটি স্তরে ভাগ করে। এটি কর্মসংস্থান বা মজুরির পূর্বাভাস নয়, গ্রহণের সম্ভাবনাও নয়, এবং এটি স্বয়ংক্রিয়তা ও সম্প্রসারণের মধ্যে পার্থক্য করে না।

Task-level exposure

14টি লুকানো কাজ দেখুন

Task	Claude.aiRaw / share %	APIRaw / share %
Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance. 11-3012	0.040026.7	0.090050.0
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. 11-3012	0.040026.7	0.030016.7
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence. 11-3012	0.040026.7	0.030016.7
Prepare and review operational reports and schedules to ensure accuracy and efficiency. 11-3012	0.030020.0	0.030016.7

Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.

Task	βE1 + 0.5 × E2
Learn to operate new office technologies as they are developed and implemented. O*NET Task ID 21265	1.0
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence. O*NET Task ID 21266	1.0
Direct or coordinate the supportive services department of a business, agency, or organization. O*NET Task ID 19	0.5
Set goals and deadlines for the department. O*NET Task ID 20	0.5
Prepare and review operational reports and schedules to ensure accuracy and efficiency. O*NET Task ID 21	0.5
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records. O*NET Task ID 22	0.5
Plan, administer, and control budgets for contracts, equipment, and supplies. O*NET Task ID 24	0.5
Hire and terminate clerical and administrative personnel. O*NET Task ID 26	0.5
Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met. O*NET Task ID 21262	0.5
Develop operational standards and procedures for the work unit or department. O*NET Task ID 21263	0.5
Establish work procedures or schedules to organize the daily work of administrative staff. O*NET Task ID 21264	0.5
Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll. O*NET Task ID 21268	0.5
Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance. O*NET Task ID 21269	0.5
আরও 3টি কাজ দেখুন ▾কম দেখুন ▴

β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

পেশাগত তথ্য

ILO

আইএলও পেশাগত বিবরণ

Business Services and Administration Managers Not Elsewhere Classified

ব্যবসায় সেবা ও প্রশাসনিক ব্যবস্থাপক যা অন্যত্র শ্রেণিভুক্ত হয়নি

উৎস: বাংলা পেশার নামসমূহ বাংলাদেশ পরিসংখ্যান ব্যুরো (বিবিএস) প্রকাশিত 'বাংলাদেশ পেশাগত শ্রেণিবিন্যাস (বিএসসিও)-২০২০, ভলিউম-২' থেকে অপরিবর্তিতভাবে উদ্ধৃত। উৎস: https://bbs.gov.bd/pages/static-pages/6922dce2933eb65569e128ee । বিএসসিও-২০২০ আইএলও-এর আইএসসিও-০৮ এর ভিত্তিতে প্রণীত। এই উপস্থাপনা বিবিএস বা আইএলও কর্তৃক প্রস্তুত, পর্যালোচিত বা অনুমোদিত নয়।

মূল উৎস দেখুন অপসারণের অনুরোধ

This unit group covers business services and administration managers not classified elsewhere in Minor Group 121: Business Services and Administration Managers. For instance, the group includes occupations such as facilities manager, cleaning services manager, administrative services manager employed either as the manager of a department of a large enterprise and organization, or of an enterprise that provides such services to other enterprises and organizations.

কার্য

In such cases tasks would include:
(a) providing administrative, strategic planning and operational support, research and advice to senior management on matters such as the management of building facilities and administrative services;
(b) developing and managing the organization's administrative and physical resources;
(c) developing and implementing administrative and procedural statements and guidelines for use by staff in the organization;
(d) analysing complex resource management issues and initiatives that affect the organization, and preparing associated reports, correspondence and submissions;
(e) providing information and support for the preparation of financial reports and budgets;
(f) leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information;
(g) representing the enterprise or organization in negotiations, and at conventions, seminars, public hearings and forums;
(h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
(i) planning and directing daily operations;
(j) overseeing the selection, training and performance of staff.

উদাহরণ পেশা

Administrative services manager · Cleaning services manager · Corporate services manager · Facilities manager

পরোক্ষ ম্যাপিং — এই পেশাটি নিয়ম-ভিত্তিক ফলব্যাকের মাধ্যমে ISCO ইউনিট গ্রুপের সঙ্গে যুক্ত।

ISCO-08 1219

Sources: ILO ISCO-08 — details: Credits

ESCO পেশাগত শব্দভাণ্ডার

foundry managerESCO 1219.5.2
Foundry managers coordinate and implement short and medium term casting production schedules, and coordinate the development, support and improvement of casting processes, and the reliability efforts of the maintenance and engineering departments. They also partner with ongoing remediation initiatives.
quality services managerESCO 1219.7
Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary.
corporate social responsibility managerESCO 1219.2
Corporate social responsibility managers monitor the practices of organisations and companies with regard to ethics and impact on the larger community. They advise on social responsibility and sustainability matters depending on the company's needs. Corporate social responsibility managers promote actions that are environmentally conscious, philanthropic or related to human rights.
business service managerESCO 1219.1
Business service managers are reponsible for the provision of professional services to companies. They organise the provision of services tailored to the needs of the client and liaise with clients to agree on the contractual obligations for both parties.
water treatment plant managerESCO 1219.5.4
Water treatment plant managers supervise water treatment, storage and distribution in a water plant. They ensure the plant's operations are compliant with regulation, and supervise staff. They also implement new policies, and oversee equipment maintenance.
manufacturing facility managerESCO 1219.5
Manufacturing facility managers foresee the maintenance and routine operational planning of buildings intended to be used for manufacturing activities. They control and manage health and safety procedures, supervise the work of contractors, plan and handle buildings maintenance operations, fire safety and security issues, and oversee buildings' cleaning activities.
chemical plant managerESCO 1219.5.1
Chemical plant managers coordinate the day-to-day production of chemical products ensuring the quality of products and equipment, the safety of personnel and protection of the environment. They define and implement the investment budget, deploy industrial objectives and manage the unit as a profit center representing the company in its economic and social environment.
defence administration officerESCO 1219.3
Defence administration officers perform managerial duties and administrative tasks in defense institutions, such as maintenance of records, management of staff, and handling of accounts.
department managerESCO 1219.4
Department managers are responsible for the operations of a certain division or department of a company. They ensure objectives and goals are reached and manage employees.
facilities managerESCO 1219.1.1
Facilities managers perform strategic planning as well as routine operational planning related to buildings' administration and maintenance. They control and manage health and safety procedures, supervise the work of contractors, plan and handle buildings maintenance operations, fire safety and security issues, oversee buildings' cleaning activities, utilities infrastructure and are in charge of space management.
wood factory managerESCO 1219.5.5
Wood factory managers realise planning, commercial and advisory tasks of wood factory and timber trade. They also manage purchasing, sales, customer service and marketing of wood and wood products.
project managerESCO 1219.6
Project managers ensure that a project is completed on time, within budget, and that its objectives are met. They oversee the project, manage the team, ensure the most efficient resources are used and ensure that all parties involved are satisfied.

উৎস: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

লাইসেন্স: CC BY 4.0 (EU Reuse Notice)

মূল উৎস দেখুন

ESCO reuse terms and the modification notice are in Credits.

KEIS2025

Shown in the original Korean. This dataset is published under KOGL Type 4, which prohibits derivative works including translation, so the text is reproduced unaltered.

환경·청소 및 경비 관련 관리자KNOW K000000989
Job outlook: 증가(3%) 현상유지(47%) 감소(50%)
Wages (10,000 KRW): lower(25%) 4.0K average(50%) 4.55K upper(25%) 6.2K
minacross 461 KNOW occupationsmax
Job satisfaction: 63.3
minacross 461 KNOW occupationsmax
Details
Duties
- -공동주택에 관련된 행정관리 업무와 기술관리 업무를 총괄하고 종사자의 업무수행을 지도, 감독한다.
- -국가시설, 병원, 학교, 빌딩, 사업장 등의 시설경비업체나, 경비 및 보안 서비스 업체의 운영을 기획 조직하고 종사자의 업무를 지시, 관리한다.
- -청소, 환경처리 서비스를 제공하는 사업체의 운영을 기획 조직하고 종사자의 업무를 지시, 관리한다.
- -대기환경, 수질환경, 폐기물처리 등 환경 관련 업체의 운영을 기획, 지휘 및 관리한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
인적자원 관리(89) · 물적자원 관리(71) · 재정 관리(64) · 사람 파악(54) · 모니터링(Monitoring)(46)
Knowledge
경영 및 행정(79) · 인사(78) · 고객서비스(74) · 사무(72) · 경제와 회계(69)
Work environment
매우 춥거나 더운 기온(91) · 극단적으로 밝거나 부적절한 조명(89) · 걷거나 뛰기(89) · 실외 근무(85) · 움직이는 기계(83)
Related occupations
음식 서비스 관련 관리자 · 여행·숙박(호텔)관리자
경영 지원 관리자KNOW K000001059
Job outlook: 증가(11%) 현상유지(25%) 감소(62%)
Wages (10,000 KRW): lower(25%) 8.0K average(50%) 10.0K upper(25%) 15.0K
minacross 461 KNOW occupationsmax
Job satisfaction: 72.2
minacross 461 KNOW occupationsmax
Details
Duties
- -경영진단 및 컨설팅, 신용조사, 사업 중개, 상품전시 및 행사대행, 사무관련 대행 서비스, 사업시설 운영관리 등과 같은 경영 및 행정지원 업무를 수행하는 사업체의 운영을 기획, 조직, 지시하며 관리한다.
- -의뢰 프로젝트, 계약, 그리고 장비 및 공급품에 대한 예산을 계획하고 집행·관리한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
재정 관리(100) · 조직체계의 분석 및 평가(100) · 인적자원 관리(99) · 판단과 의사결정(99) · 협상(99)
Knowledge
인사(93) · 경영 및 행정(91) · 경제와 회계(90) · 사무(85) · 법(83)
Work environment
재택근무(96) · 이미지/평판/재정에 미치는 강도(94) · 갈등 상황(94) · 결과에 대한 책임(92) · 전화 대화하기(91)
Related occupations
마케팅 및 광고·홍보 관리자 · 정부 행정 관리자 · 금융관리자 · 보험관리자
마케팅 및 광고·홍보 관리자KNOW K000000919
Job outlook: 증가(11%) 현상유지(23%) 감소(64%)
Wages (10,000 KRW): lower(25%) 4.875K average(50%) 6.55K upper(25%) 8.625K
minacross 461 KNOW occupationsmax
Job satisfaction: 66.6
minacross 461 KNOW occupationsmax
Details
Duties
- -신문사, 라디오 및 텔레비전 방송국, 경기장 및 문화단체, 공연장, 광고대행사 등과 광고계약을 체결하거나, 광고 전반을 위임하여 관리한다.
- -기업이나 단체의 이미지 관리 또는 원하는 여론 조성을 위해 기업 혹은 단체의 계획, 업적, 견해 등을 매스컴을 통해 일반대중에게 알리는 홍보프로그램을 기획하고 실행한다.
- -제품 및 용역 등의 판매를 위한 광고를 위해 시장규모, 예상 시장점유율, 경쟁사의 광고 지출규모, 생산비, 유통비용, 마진 등을 고려하여 광고예산을 산정하고 실행한다.
- -광고홍보부서의 사무원들을 지휘·감독한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
창의력(98) · 재정 관리(97) · 글쓰기(97) · 말하기(96) · 모니터링(Monitoring)(96)
Knowledge
영업과 마케팅(92) · 경영 및 행정(85) · 사무(84) · 디자인(84) · 경제와 회계(81)
Work environment
결과에 대한 책임(93) · 다른 사람들을 조율하거나 이끌기(92) · 연설, 발표, 회의하기(92) · 재택근무(91) · 의사결정 권한(90)
Related occupations
경영 지원 관리자 · 정부 행정 관리자 · 금융관리자 · 보험관리자
음식 서비스 관련 관리자KNOW K000000950
Job outlook: 증가(13%) 현상유지(33%) 감소(54%)
Wages (10,000 KRW): lower(25%) 3.5K average(50%) 4.0K upper(25%) 5.25K
minacross 461 KNOW occupationsmax
Job satisfaction: 61.3
minacross 461 KNOW occupationsmax
Details
Duties
- -식음업장의 매출을 증진시키기 위한 영업방안을 모색한다.
- -판매량과 고객취향 등을 파악하여 메뉴 계획을 세운다.
- -월별 계절별 식·음료 이벤트를 계획하고 실시한다.
- -종업원에게 업장의 청결·위생, 기물관리를 지시한다.
- -식·음료부 직원들의 활동과 근무상황을 관리하고 서비스 교육을 실시한다.
- -일일 및 매월 매출을 분석한다.
- -업장의 고객 관리를 총괄하고, 불편사항을 처리한다.
- -종업원 채용을 계획하고 실시한다.
- -각 업장 지배인의 역할을 지도·감독하고 정기적으로 부서 영업회의를 주관한다.
- -관계부서와의 업무 협조가 원활히 유지되도록 관리·감독한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
서비스 지향(96) · 인적자원 관리(94) · 물적자원 관리(90) · 품질관리분석(79) · 가르치기(76)
Knowledge
식품생산(92) · 인사(91) · 영업과 마케팅(90) · 경제와 회계(87) · 경영 및 행정(85)
Work environment
갈등 상황(93) · 주말 및 공휴일 근무(92) · 의사결정 권한(92) · 이미지/평판/재정에 미치는 강도(88) · 의사결정 가능성(88)
Related occupations
환경·청소 및 경비 관련 관리자 · 여행·숙박(호텔)관리자
여행·숙박(호텔)관리자KNOW K000000991
Job outlook: 증가(13%) 현상유지(47%) 감소(40%)
Wages (10,000 KRW): lower(25%) 4.375K average(50%) 5.2K upper(25%) 6.625K
minacross 461 KNOW occupationsmax
Job satisfaction: 66.7
minacross 461 KNOW occupationsmax
Details
Duties
- -사업체나 부서의 운영을 위한 정책 및 절차를 세우고 조직하며,조정·관리한다.
- -서비스의 가격 및 광고, 마케팅 전략을 개발하는데 참여한다.
- -여행 및 숙박 관련 프로그램 및 서비스를 개발하고 운영한다.
- -고객의 요구나 불만에 대응하고 문제를 해결한다.
- -관련 종사자의 채용, 교육훈련 등을 관리한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
인적자원 관리(99) · 서비스 지향(99) · 사람 파악(95) · 물적자원 관리(94) · 모니터링(Monitoring)(92)
Knowledge
인사(91) · 영업과 마케팅(89) · 고객서비스(88) · 경영 및 행정(86) · 경제와 회계(84)
Work environment
주말 및 공휴일 근무(95) · 건강 및 안전에 대한 책임(95) · 치열한 경쟁(94) · 다른 사람들을 조율하거나 이끌기(90) · 자동화 정도(90)
Related occupations
음식 서비스 관련 관리자 · 환경·청소 및 경비 관련 관리자
정부 행정 관리자KNOW K000001081
Job outlook: 증가(6%) 현상유지(69%) 감소(25%)
Wages (10,000 KRW): lower(25%) 6.725K average(50%) 7.2K upper(25%) 9.0K
minacross 461 KNOW occupationsmax
Job satisfaction: 76.6
minacross 461 KNOW occupationsmax
Details
Duties
- -행정 분야별 정책을 수립하고 집행하며, 예산을 편성한다.
- -고객, 정부기관 및 다른 기관과 교섭한다.
- -인적 및 회계 자원의 이용을 기획·통제하고 전체 근로자의 동향을 파악한다.
- -종합적 행정업무 수행 계획을 수립하고 집행을 지휘하며 조정한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
인적자원 관리(98) · 조직체계의 분석 및 평가(97) · 재정 관리(93) · 판단과 의사결정(93) · 협상(91)
Knowledge
경영 및 행정(89) · 인사(87) · 사무(83) · 경제와 회계(82) · 법(79)
Work environment
결과에 대한 책임(97) · 건강 및 안전에 대한 책임(95) · 자동화 정도(95) · 이미지/평판/재정에 미치는 강도(93) · 공문, 문서 주고받기(92)
Related occupations
마케팅 및 광고·홍보 관리자 · 경영 지원 관리자 · 금융관리자 · 보험관리자
금융관리자KNOW K000001210
Job outlook: 증가(6%) 현상유지(45%) 감소(48%)
Wages (10,000 KRW): lower(25%) 7.5K average(50%) 10.0K upper(25%) 15.0K
minacross 461 KNOW occupationsmax
Job satisfaction: 74.5
minacross 461 KNOW occupationsmax
Details
Duties
- -[은행관리자] 은행, 신탁회사, 신용조합이나 유사한 금융기관 또는 개인의 사업대출, 예금인수, 증권매매, 투자자금의 운용, 신탁관리, 부동산이나 기타 관련 활동의 청산을 맡고 있는 기관의 부서 운영을 계획, 조직, 지휘하고 관리한다.
- -법인회사 및 개인고객을 면담하고 고객 문의에 응대한다.
- -대출, 신용 신청서를 분석, 검토하여 승인하거나 거부한다.
- -[증권관리자] 개인이나 조직의뢰인을 대리하여 주식, 채권이나 기타 투자양식을 매매하는 사업체나 부서의 운영을 계획, 조직, 지휘하며 관리한다.
- -[신용관리자] 산업 또는 상업조직의 신용부서의 활동을 계획, 조직, 지휘 및 관리한다.
- -법인회사, 상업 및 개인 대출 계좌를 관리한다.
- -신용신청서를 승인하거나 거부하며 신용한도를 정하고 상환계획이나 일정을 결정한다.
- -연체나 체납계좌의 수금을 확보한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
재정 관리(100) · 조직체계의 분석 및 평가(98) · 전산(98) · 모니터링(Monitoring)(97) · 판단과 의사결정(97)
Knowledge
경제와 회계(95) · 경영 및 행정(90) · 인사(87) · 사무(85) · 법(79)
Work environment
의사결정 가능성(97) · 재택근무(97) · 치열한 경쟁(97) · 의사결정 권한(95) · 결과에 대한 책임(95)
Related occupations
마케팅 및 광고·홍보 관리자 · 경영 지원 관리자 · 정부 행정 관리자 · 보험관리자
보험관리자KNOW K000007471
Job outlook: 증가(23%) 현상유지(30%) 감소(47%)
Wages (10,000 KRW): lower(25%) 5.0K average(50%) 6.35K upper(25%) 7.05K
minacross 461 KNOW occupationsmax
Job satisfaction: 70
minacross 461 KNOW occupationsmax
Details
Duties
- -보험청약자의 재정적 지위, 나이, 직업, 재산, 부동산의 가치와 상태 등을 기초로 청약자의 위험정도를 판단한다.
- -보험청약서, 조사보고서, 건강진단서 등의 서류를 검토한다.
- -보험가입시 회사의 부담위험이 큰 개인 또는 단체의 보유보험계약액을 확인하여 회사부담위험의 정도가 지나치게 과다한 계약인지를 판단한다.
- -연간운영계획을 수립하고 기관별 보험상품 판매실적을 월간·연간으로 분석·평가한다.
- -분석한 실적결과에 따라 대책을 수립하고 시행한다.
- -보험금 지급계획을 수립하여 지급업무와 관련된 지시사항에 대하여 조치와 보고를 한다.
- -보험시장에 대한 정보를 수집하고 보험상품을 홍보한다.
- -직원을 관리하고 타 보험사업자, 의료기관 등과 교섭한다.
See details on KNOW (Korea Employment Information Service) (external site)
Work abilities
설득(89) · 서비스 지향(88) · 재정 관리(87) · 조직체계의 분석 및 평가(83) · 모니터링(Monitoring)(80)
Knowledge
영업과 마케팅(92) · 경제와 회계(92) · 경영 및 행정(87) · 사무(85) · 인사(85)
Work environment
치열한 경쟁(100) · 재택근무(98) · 연설, 발표, 회의하기(96) · 결과에 대한 책임(96) · 외부 고객 대하기(94)
Related occupations
마케팅 및 광고·홍보 관리자 · 경영 지원 관리자 · 정부 행정 관리자 · 금융관리자

The KNOW occupations and KECO codes listed here were linked to this page's occupation by this site; this is not a correspondence defined by the Korea Employment Information Service or the Ministry of Employment and Labor.