Gambling Managers
Management Occupations- O*NET-SOC code
- 11-9071.00
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
- Data source: BLSPublished: 2026-08
High· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.000
0.000Range of values carried here0.745Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.32
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Show 18 hidden tasks19 rated tasks · 15 tasks with β ≥ 0.5 (78.9%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 30.2) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Resolve customer complaints regarding problems, such as payout errors. | —0 | 0.0100100.0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.O*NET Task ID 7187 | 1.0 |
Explain and interpret house rules, such as game rules or betting limits.O*NET Task ID 7190 | 1.0 |
Prepare work schedules and station arrangements and keep attendance records.O*NET Task ID 7193 | 1.0 |
Track supplies of money to tables and perform any required paperwork.O*NET Task ID 7196 | 1.0 |
Set and maintain a bank and table limit for each game.O*NET Task ID 7197 | 1.0 |
Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.O*NET Task ID 7201 | 1.0 |
Resolve customer complaints regarding problems, such as payout errors.O*NET Task ID 7185 | 0.5 |
Train new workers or evaluate their performance.O*NET Task ID 7188 | 0.5 |
Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.O*NET Task ID 7191 | 0.5 |
Interview and hire workers.O*NET Task ID 7192 | 0.5 |
Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.O*NET Task ID 7194 | 0.5 |
Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.O*NET Task ID 7195 | 0.5 |
Monitor credit extended to players.O*NET Task ID 7198 | 0.5 |
Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.O*NET Task ID 7199 | 0.5 |
Market or promote the casino to bring in business.O*NET Task ID 20472 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (19)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Resolve customer complaints regarding problems, such as payout errors. | Core |
| Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor. | Core |
| Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games. | Core |
| Train new workers or evaluate their performance. | Core |
| Explain and interpret house rules, such as game rules or betting limits. | Core |
| Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary. | Core |
| Interview and hire workers. | Core |
| Prepare work schedules and station arrangements and keep attendance records. | Core |
| Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals. | Core |
| Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages. | Core |
| Track supplies of money to tables and perform any required paperwork. | Core |
| Market or promote the casino to bring in business. | Core |
| Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating. | Supplemental |
| Set and maintain a bank and table limit for each game. | Supplemental |
| Monitor credit extended to players. | Supplemental |
| Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy. | Supplemental |
| Record, collect, or pay off bets, issuing receipts as necessary. | Supplemental |
| Direct the compilation of summary sheets that show wager amounts and payoffs for races or events. | Supplemental |
| Notify board attendants of table vacancies so that waiting patrons can play. | Supplemental |
0.05/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Record, collect, or pay off bets, issuing receipts as necessary. | E2 structured facilities |
Occupation information
Employment outlook (BLS)
- Employment, 2025
- 6K
- Projected employment, 2035
- 6K
- Change (2025–35)
- +3.6%
- Median annual wage, 2025
- $93,220
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 15213 | 오락 및 스포츠 관련 관리자 | This occupation is narrower | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 1431Sports, Recreation and Cultural Centre Managers
The definition, tasks and examples below are the ILO's description of that unit group, not of this occupation.
Sports, recreation and cultural centre managers plan, organize and control the operations of establishments that provide sporting, artistic, theatrical and other recreational and amenity services.
Tasks
- (a) planning and organizing the range and mix of entertainment, attractions, cultural activities, and sports and fitness programmes to be offered by the centre;
- (b) ensuring that facilities are kept clean and in good condition;
- (c) keeping abreast of new trends and developments in the creative arts and arranging theatrical productions and performances by bands and orchestras;
- (d) advising on the facilities available and promoting publicity in relation to events, shows and activities;
- (e) checking and keeping custody of all cash receipts and making regular stock checks;
- (f) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
- (g) planning and directing daily operations;
- (h) controlling the selection, supervision and performance of staff;
- (i) ensuring compliance with health and safety regulations.
Example occupations
Amusement park manager · Billiards or pool hall manager · Casino manager · Cinema manager · Leisure centre manager · Riding school manager · Sports centre manager · Theatre manager · Theme park manager
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- gambling managerESCO 1431.2.3Same scope
Gambling managers organise and coordinate the activities of a gambling facility. They oversee daily operations and facilitate communications between staff and customers. They manage and train staff and strive to improve the profitability of their business. They take responsibility for all gambling activities and ensure that relevant gambling rules and regulations are followed.
- recreational facilities managerESCO 1431.2This occupation is narrower
Recreational facilities managers direct the operations of facilities that provide recreational services such as gardens, spas, zoos, gambling and lottery facilities. They plan and organise the daily operations of the related staff and facilities and ensure the organisation follows the latest developments in its field. They coordinate the different departments of the facility and manage the correct use of resources and budgets.
- betting managerESCO 1431.2.2Overlapping, not the same
Betting managers organise and coordinate the activities of a betting shop. They oversee daily operations and facilitate communication between staff and customers. They carry out cashier duties, train staff and strive to improve the profitability of their business. They take responsibility for all betting activities and ensure that relevant betting rules and regulations are followed.
- casino gaming managerESCO 4212.4Overlapping, not the same
Casino gaming managers oversee the day-to-day operations of gaming facilities. They supervise personnel, monitor the gaming areas, oversee the security services, ensure that all gaming rules are followed, and monitor compliance with regulatory requirements, responsible for implementing the operational objectives of the business.
- casino pit bossESCO 4212.4.1Overlapping, not the same
Casino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable for influencing the spend and income per head to achieve the required margin whilst ensuring that the highest standards of efficiency, security and signature service standards are achieved in accordance with all company procedures and current legislation.
- lottery managerESCO 1431.2.4Overlapping, not the same
Lottery managers organise and coordinate the activities of a lottery organisation. They oversee daily operations and facilitate communications between staff and customers. They review lottery procedures, arrange prices train staff and strive to improve the profitability of their business. They take responsibility for all lottery activities and ensure that relevant lottery rules and regulations are followed.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| G1244 | Directeur / Directrice des jeux | Same scopeprovisional |
| G1417 | Exploitant / Exploitante de casino de jeux | Overlapping, not the sameprovisional |
| G1414 | Directeur / Directrice d'exploitation de site de divertissement | Related, not a matchprovisional |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 1501 | Directores y gerentes de empresas de actividades recreativas, culturales y deportivas | This occupation is narrower |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 63194 | Führungskräfte - Tourismus und Sport | Related, not a match |
| 94342 | Berufe im Bereich Glücks- und Wettspiel - fachlich ausgerichtete Tätigkeiten | Related, not a match |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 031 | 会社管理職員 | This occupation is narrower |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources