Postmasters and Mail Superintendents

Management Occupations
O*NET-SOC code
11-9131.00

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

  • Data source: BLSPublished: 2026-08

    High· relative

    LowFour relative bandsVery high

    Group-level value

    Scale, basis and source

    Four relative bands (Low / Moderate / High / Very high)

    831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band

    Source dataset (XLSX download)

  • Data source: AnthropicPublished: 2026-03

    0.000

    0.000Range of values carried here0.745
    Scale, basis and source

    Observed exposure index, 0–1 as published

    Mapped onto O*NET tasks

    Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value

    Source dataset (CSV download)

  • Data source: ILOPublished: 2025

    0.42

    0.09Range of values carried here0.70

    Group-level value

    Scale, basis and source

    Generative AI exposure index, 0–1 as published

    Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published

    Source dataset (PDF download)

What kind of figure this source publishes

The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.

Task-level exposure

Show 11 hidden tasks

13 rated tasks · 11 tasks with β ≥ 0.5 (84.6%)

β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.

  • Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
  • All rated tasks are in the O*NET 31.0 task list.
Source
OpenAI "GPTs are GPTs" exposure rubric
Release
gh-main-0471612
License
MIT License, Copyright (c) 2024 OpenAI
Task (O*NET 20.1)Claude.aiRaw / share %
Resolve customer complaints.

11-9131.00

0.0155100.0

Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page

All O*NET 31.0 task statements (13)

All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.

Task (O*NET 31.0)Type
Organize and supervise activities, such as the processing of incoming and outgoing mail.Core
Direct and coordinate operational, management, and supportive services of one or a number of postal facilities.Core
Resolve customer complaints.Core
Hire and train employees, and evaluate their performance.Core
Prepare employee work schedules.Core
Prepare and submit detailed and summary reports of post office activities to designated supervisors.Core
Negotiate labor disputes.Core
Monitor employees' work schedules and attendance for payroll purposes.Core
Collect rents for post office boxes.Supplemental
Issue and cash money orders.Supplemental
Inform the public of available services, and of postal laws and regulations.Supplemental
Select and train postmasters and managers of associate postal units.Supplemental
Confer with suppliers to obtain bids for proposed purchases and to requisition supplies, disbursing funds according to federal regulations.Supplemental

Occupation information

Employment outlook (BLS)

Employment, 2025
13K
Projected employment, 2035
13K
Change (2025–35)
-0.3%
Median annual wage, 2025
$96,660
Typical education needed for entry
High school diploma or equivalent
lowest $30,890median wage across 825 detailed occupations, BLS EP 2025–35highest $559,030

Source: U.S. Bureau of Labor Statistics, Employment Projections 2025–35 — Employment by detailed occupation, 2025 and projected 2035

Korea classification links (KSCO)

Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.

KSCO codeKSCO titleRelationStatus
13504통신 관리자This occupation is narrowerconfirmed

Relation and status definitions(kr-direct v1.1)

ILO occupational description

AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.

  • ISCO-08 1219Business Services and Administration Managers Not Elsewhere Classified

The definition, tasks and examples below are the ILO's description of that unit group, not of this occupation.

This unit group covers business services and administration managers not classified elsewhere in Minor Group 121: Business Services and Administration Managers. For instance, the group includes occupations such as facilities manager, cleaning services manager, administrative services manager employed either as the manager of a department of a large enterprise and organization, or of an enterprise that provides such services to other enterprises and organizations.

Tasks

  • In such cases tasks would include:
  • (a) providing administrative, strategic planning and operational support, research and advice to senior management on matters such as the management of building facilities and administrative services;
  • (b) developing and managing the organization's administrative and physical resources;
  • (c) developing and implementing administrative and procedural statements and guidelines for use by staff in the organization;
  • (d) analysing complex resource management issues and initiatives that affect the organization, and preparing associated reports, correspondence and submissions;
  • (e) providing information and support for the preparation of financial reports and budgets;
  • (f) leading, managing and developing administrative staff to ensure smooth business operations and the provision of accurate and timely information;
  • (g) representing the enterprise or organization in negotiations, and at conventions, seminars, public hearings and forums;
  • (h) establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources;
  • (i) planning and directing daily operations;
  • (j) overseeing the selection, training and performance of staff.

Example occupations

Administrative services manager · Cleaning services manager · Corporate services manager · Facilities manager

Sources: ILO ISCO-08 — details: Credits

ESCO occupational vocabulary

ISCO-08 1219

  • foundry managerESCO 1219.5.2

    Foundry managers coordinate and implement short and medium term casting production schedules, and coordinate the development, support and improvement of casting processes, and the reliability efforts of the maintenance and engineering departments. They also partner with ongoing remediation initiatives.

  • quality services managerESCO 1219.7

    Quality services managers manage the quality of services in business organisations. They ensure the quality of in-house company operations such as customer requirements and service quality standards. Quality services managers monitor the company's performance and implement changes where necessary.

  • corporate social responsibility managerESCO 1219.2

    Corporate social responsibility managers monitor the practices of organisations and companies with regard to ethics and impact on the larger community. They advise on social responsibility and sustainability matters depending on the company's needs. Corporate social responsibility managers promote actions that are environmentally conscious, philanthropic or related to human rights.

  • business service managerESCO 1219.1

    Business service managers are reponsible for the provision of professional services to companies. They organise the provision of services tailored to the needs of the client and liaise with clients to agree on the contractual obligations for both parties.

  • water treatment plant managerESCO 1219.5.4

    Water treatment plant managers supervise water treatment, storage and distribution in a water plant. They ensure the plant's operations are compliant with regulation, and supervise staff. They also implement new policies, and oversee equipment maintenance.

  • manufacturing facility managerESCO 1219.5

    Manufacturing facility managers foresee the maintenance and routine operational planning of buildings intended to be used for manufacturing activities. They control and manage health and safety procedures, supervise the work of contractors, plan and handle buildings maintenance operations, fire safety and security issues, and oversee buildings' cleaning activities.

  • chemical plant managerESCO 1219.5.1

    Chemical plant managers coordinate the day-to-day production of chemical products ensuring the quality of products and equipment, the safety of personnel and protection of the environment. They define and implement the investment budget, deploy industrial objectives and manage the unit as a profit center representing the company in its economic and social environment.

  • defence administration officerESCO 1219.3

    Defence administration officers perform managerial duties and administrative tasks in defense institutions, such as maintenance of records, management of staff, and handling of accounts.

  • department managerESCO 1219.4

    Department managers are responsible for the operations of a certain division or department of a company. They ensure objectives and goals are reached and manage employees.

  • facilities managerESCO 1219.1.1

    Facilities managers perform strategic planning as well as routine operational planning related to buildings' administration and maintenance. They control and manage health and safety procedures, supervise the work of contractors, plan and handle buildings maintenance operations, fire safety and security issues, oversee buildings' cleaning activities, utilities infrastructure and are in charge of space management.

  • wood factory managerESCO 1219.5.5

    Wood factory managers realise planning, commercial and advisory tasks of wood factory and timber trade. They also manage purchasing, sales, customer service and marketing of wood and wood products.

  • project managerESCO 1219.6

    Project managers ensure that a project is completed on time, within budget, and that its objectives are met. They oversee the project, manage the team, ensure the most efficient resources are used and ensure that all parties involved are satisfied.

+2 more

ESCO occupations that ESCO classifies under the ISCO-08 unit groups linked above; they are not matched to this occupation one by one.

Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)

License: CC BY 4.0 (EU Reuse Notice)

View original

ESCO reuse terms and the modification notice are in Credits.

France classification links (ROME)

AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.

ROME codeROME title (French)Relation
M1304Directeur / Directrice d'unité de services au publicRelated, not a match

Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.

ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.

(AI Changing Work link release: fr-direct v1)

Spain classification links (CNO-11)

AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.

CNO-11 codeCNO-11 title (Spanish)Relation
1219Directores de políticas y planificación y de otros departamentos administrativos no clasificados bajo otros epígrafesRelated, not a match
1315Directores de empresas de abastecimiento, transporte, distribución y afinesRelated, not a match

Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.

(AI Changing Work link release: es-direct v1)

Germany classification links (KldB)

AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.

KldB codeKldB title (German)Relation
51663Kurier-, Express- und Postdienstleistungskaufleute - komplexe SpezialistentätigkeitenOverlapping, not the sameprovisional
51393Aufsichtskräfte - Lagerwirtschaft, Post und Zustellung, GüterumschlagRelated, not a matchprovisional
51394Führungskräfte - Lagerwirtschaft, Post und Zustellung, GüterumschlagRelated, not a matchprovisional

Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.

(AI Changing Work link release: de-direct v1)

Japan classification links (JSCO)

AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.

JSCO codeJSCO title (Japanese)Relation
032独立行政法人等管理職員This occupation is narrowerprovisional
303郵便事務員Related, not a match

Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.

(AI Changing Work link release: jp-direct v1)

Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources