First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Personal Care and Service Occupations- O*NET-SOC code
- 39-1014.00
Directly supervise and coordinate activities of entertainment and recreation related workers.
- Data source: BLSPublished: 2026-08
High· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.044
0.000Range of values carried here0.745Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.14–0.58· 10 ISCO-08 groups
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
ILO value for each linked ISCO-08 group
- ISCO-08 3423Fitness and Recreation Instructors and Programme Leaders0.25
- ISCO-08 4414Scribes and Related Workers0.58
- ISCO-08 5113Travel Guides0.32
- ISCO-08 5141Hairdressers0.17
- ISCO-08 5142Beauticians and Related Workers0.18
- ISCO-08 5162Companions and Valets0.22
- ISCO-08 5164Pet Groomers and Animal Care Workers0.14
- ISCO-08 5169Personal Services Workers Not Elsewhere Classified0.21
- ISCO-08 5311Child Care Workers0.19
- ISCO-08 5322Home-based Personal Care Workers0.25
Task-level exposure
Show 14 hidden tasks19 rated tasks · 11 tasks with β ≥ 0.5 (57.9%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
Tasks of O*NET-SOC 2010 occupation 39-1021.00 First-Line Supervisors of Personal Service Workers, linked to this occupation by the O*NET-SOC 2010 to 2019 crosswalk
| Task (O*NET 20.1) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Apply customer feedback to service improvement efforts.39-1021.00 | 0.0016100.0 | 0.015677.8 |
Resolve customer complaints regarding worker performance or services rendered. | —0 | 0.002914.3 |
Analyze and record personnel or operational data and write related activity reports. | —0 | 0.00167.9 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Analyze and record personnel or operational data and write related activity reports.O*NET Task ID 23157 | 1.0 |
Provide staff with assistance in performing difficult or complicated duties.O*NET Task ID 23169 | 1.0 |
Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits.O*NET Task ID 23171 | 1.0 |
Apply customer feedback to service improvement efforts.O*NET Task ID 23158 | 0.5 |
Assign work schedules, following work requirements, to ensure quality and timely delivery of service.O*NET Task ID 23159 | 0.5 |
Collaborate with staff members to plan or develop programs of events or schedules of activities.O*NET Task ID 23160 | 0.5 |
Furnish customers with information on events or activities.O*NET Task ID 23162 | 0.5 |
Inform workers about interests or special needs of specific groups.O*NET Task ID 23163 | 0.5 |
Participate in continuing education to stay abreast of industry trends and developments.O*NET Task ID 23167 | 0.5 |
Recruit and hire staff members.O*NET Task ID 23170 | 0.5 |
Resolve customer complaints regarding worker performance or services rendered.O*NET Task ID 23172 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (19)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Analyze and record personnel or operational data and write related activity reports. | Core |
| Apply customer feedback to service improvement efforts. | Core |
| Assign work schedules, following work requirements, to ensure quality and timely delivery of service. | Core |
| Collaborate with staff members to plan or develop programs of events or schedules of activities. | Core |
| Direct or coordinate the activities of entertainment and recreation related workers. | Core |
| Furnish customers with information on events or activities. | Core |
| Inform workers about interests or special needs of specific groups. | Core |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. | Core |
| Meet with managers or other supervisors to stay informed of changes affecting workers or operations. | Core |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. | Core |
| Participate in continuing education to stay abreast of industry trends and developments. | Core |
| Plan, direct, or supervise recreational and entertainment activities led by staff, such as sports, aquatics, games, or performing arts. | Core |
| Provide staff with assistance in performing difficult or complicated duties. | Core |
| Recruit and hire staff members. | Core |
| Requisition supplies and equipment necessary for workers to facilitate recreational or entertainment activities, such as safety harnesses, flash lights, or first aid kits. | Core |
| Resolve customer complaints regarding worker performance or services rendered. | Core |
| Serve as a point of contact between managerial staff and leaders of recreational or entertainment activities. | Core |
| Take disciplinary action to address performance problems. | Core |
| Train workers in proper operational procedures and functions and explain company policies. | Core |
0.12/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. | E2 structured facilities |
| Provide staff with assistance in performing difficult or complicated duties. | E0 none |
Occupation information
Employment outlook (BLS)
- Employment, 2025
- 109K
- Projected employment, 2035
- 115K
- Change (2025–35)
- +5.3%
- Median annual wage, 2025
- $48,560
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 15213 | 오락 및 스포츠 관련 관리자 | Overlapping, not the same | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 3423Fitness and Recreation Instructors and Programme Leaders
- ISCO-08 4414Scribes and Related Workers
- ISCO-08 5113Travel Guides
- ISCO-08 5141Hairdressers
- ISCO-08 5142Beauticians and Related Workers
- ISCO-08 5162Companions and Valets
- ISCO-08 5164Pet Groomers and Animal Care Workers
- ISCO-08 5169Personal Services Workers Not Elsewhere Classified
- ISCO-08 5311Child Care Workers
- ISCO-08 5322Home-based Personal Care Workers
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- activity leaderESCO 3423.1This occupation is broader
Activity leaders provide recreational services to people and children on vacation. They organise activities such as games for children, sport competitions, cycling tours, shows and museum visits. Recreational animators also advertise their activities, manage the available budget for each event and consult their colleagues.
- hospitality entertainment managerESCO 3339.3This occupation is broader
Hospitality entertainment managers are in charge of managing the team which creates entertainment activities for the guests of a hospitality establishment.
- outdoor activities coordinatorESCO 3423.1.1This occupation is broader
Outdoor activities coordinators organise and manage work programmes and resources (especially staff) to deliver the organisation’s products and services. They supervise and manage staff. They might train and develop the staff, or the planning and management of this process through others. They are highly aware of their responsibilities towards clients, technical issues, environmental issues, and safety issues. The role of an outdoor animation coordinator/supervisor is often “in the field”, but there may also be aspects of management and administration.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| G1239 | Responsable d'animation | This occupation is broader |
| G1221 | Responsable des attractions | This occupation is broaderprovisional |
| G1249 | Responsable de hall de cinéma | This occupation is broaderprovisional |
| M1506 | Manager de proximité | Related, not a match |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 3724 | Monitores de actividades recreativas y de entretenimiento | Related, not a matchprovisional |
| 5811 | Peluqueros | Related, not a matchprovisional |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 63123 | Sport- und Fitnesskaufleute, Sportmanager/innen - komplexe Spezialistentätigkeiten | Related, not a match |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 407 | 娯楽場等接客員 | This occupation is narrower |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources