Residential Advisors
Personal Care and Service Occupations- O*NET-SOC code
- 39-9041.00
Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.
- Data source: BLSPublished: 2026-08
High· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.067
0.000Range of values carried here0.745Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.21
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Show 27 hidden tasks30 rated tasks · 11 tasks with β ≥ 0.5 (36.7%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 30.2) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Develop program plans for individuals or assist in plan development.39-9041.00 | 0.090090.0 | 0.010050.0 |
Counsel students in the handling of issues such as family, financial, and educational problems.39-9041.00 | 0.010010.0 | 0.00000.0 |
Answer telephones, and route calls or deliver messages.39-9041.00 | 0.00000.0 | 0.010050.0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Answer telephones, and route calls or deliver messages.O*NET Task ID 6986 | 1.0 |
Process contract cancellations for students who are unable to follow residence hall policies and procedures.O*NET Task ID 6988 | 1.0 |
Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.O*NET Task ID 6994 | 1.0 |
Determine the need for facility maintenance and repair, and notify appropriate personnel.O*NET Task ID 6978 | 0.5 |
Collaborate with counselors to develop counseling programs that address the needs of individual students.O*NET Task ID 6979 | 0.5 |
Develop program plans for individuals or assist in plan development.O*NET Task ID 6980 | 0.5 |
Assign rooms to students.O*NET Task ID 6983 | 0.5 |
Provide requested information on students' progress and the development of case plans.O*NET Task ID 6984 | 0.5 |
Order supplies for facilities.O*NET Task ID 6991 | 0.5 |
Develop and coordinate educational programs for residents.O*NET Task ID 20137 | 0.5 |
Oversee departmental budget.O*NET Task ID 20139 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (30)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs. | Core |
| Provide emergency first aid and summon medical assistance when necessary. | Core |
| Mediate interpersonal problems between residents. | Core |
| Administer, coordinate, or recommend disciplinary and corrective actions. | Core |
| Communicate with other staff to resolve problems with individual students. | Core |
| Counsel students in the handling of issues such as family, financial, and educational problems. | Core |
| Make regular rounds to ensure that residents and areas are safe and secure. | Core |
| Observe students to detect and report unusual behavior. | Core |
| Determine the need for facility maintenance and repair, and notify appropriate personnel. | Core |
| Collaborate with counselors to develop counseling programs that address the needs of individual students. | Core |
| Develop program plans for individuals or assist in plan development. | Core |
| Hold regular meetings with each assigned unit. | Core |
| Provide requested information on students' progress and the development of case plans. | Core |
| Confer with medical personnel to better understand the backgrounds and needs of individual residents. | Core |
| Answer telephones, and route calls or deliver messages. | Core |
| Order supplies for facilities. | Core |
| Chaperone group-sponsored trips and social functions. | Core |
| Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports. | Core |
| Develop and coordinate educational programs for residents. | Core |
| Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers. | Core |
| Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments. | Supplemental |
| Assign rooms to students. | Supplemental |
| Process contract cancellations for students who are unable to follow residence hall policies and procedures. | Supplemental |
| Sort and distribute mail. | Supplemental |
| Supervise the activities of housekeeping personnel. | Supplemental |
| Supervise students' housekeeping work to ensure that it is done properly. | Supplemental |
| Accompany and supervise students during meals. | Supplemental |
| Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists. | Supplemental |
| Inventory, pack, and remove items left behind by former residents. | Supplemental |
| Oversee departmental budget. | Supplemental |
0.18/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Provide emergency first aid and summon medical assistance when necessary. | E0 none |
| Make regular rounds to ensure that residents and areas are safe and secure. | E2 structured facilities |
| Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments. | E0 none |
| Sort and distribute mail. | E1 purpose-built robot settings |
| Supervise students' housekeeping work to ensure that it is done properly. | E0 none |
| Accompany and supervise students during meals. | E0 none |
| Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists. | E0 none |
| Inventory, pack, and remove items left behind by former residents. | E1 purpose-built robot settings |
Occupation information
Employment outlook (BLS)
- Employment, 2025
- 94K
- Projected employment, 2035
- 97K
- Change (2025–35)
- +3.5%
- Median annual wage, 2025
- $42,240
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 25391 | 복지시설 생활 지도원 | Overlapping, not the same | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 5169Personal Services Workers Not Elsewhere Classified
The definition, tasks and examples below are the ILO's description of that unit group, not of this occupation.
This unit group covers personal service workers not classified elsewhere in Sub-major Group 51: Personal Service Workers. For instance, those who provide services and companionship as dancing partners, social escorts and night-club hostesses or hosts are classified here.
Tasks
- In such cases tasks would include -
- (a) accompanying clients to restaurants and other outings;
- (b) acting as a dancing partner;
- (c) welcoming clients to a night-club and ensuring that they are entertained well.
Example occupations
Club host · Club hostess · Dancing partner · Social escort
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- housing managerESCO 3334.1This occupation is narrower
Housing managers oversee housing services for tenants or residents. They work for housing associations or private organisations for which they collect rental fees, inspect properties, suggest and implement improvements concerning repairs or neighbour nuissance issues, maintain communication with tenants, handle housing applications and liaise with local authorities and property managers. They hire, train and supervise personnel.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| K2146 | Responsable d'internat | This occupation is broader |
| K2104 | Surveillant / Surveillante en milieu scolaire | Related, not a match |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 3713 | Profesionales de apoyo al trabajo y a la educación social | Related, not a match |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 83113 | Berufe in der Kinderbetreuung und -erziehung - komplexe Spezialistentätigkeiten | Related, not a match |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 412 | 寄宿舎・寮管理人 | This occupation is narrower |
| 162 | 福祉施設指導専門員 | Related, not a match |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources