- O*NET-SOC code
- 43-3071.00
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
- Data source: BLSPublished: 2026-08
High· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.023
0.000Range of values carried here0.745Scale, basis and source
Observed exposure index, 0–1 as published
Mapped onto O*NET tasks
Published per SOC 2018 occupation; every O*NET occupation with the same SOC 2018 code carries this value
- Data source: ILOPublished: 2025
0.58
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Exposed tasks only29 rated tasks · 23 tasks with β ≥ 0.5 (79.3%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- 1 rated task is not in the O*NET 31.0 task list; its score is kept as published for O*NET 27.2.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
| Task (O*NET 30.2) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Compute financial fees, interest, and service charges.43-3071.00 | 0.0100100.0 | —0 |
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.43-3071.00 | 0.00000.0 | 0.010050.0 |
Identify transaction mistakes when debits and credits do not balance.43-3071.00 | 0.00000.0 | 0.00000.0 |
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.43-3071.00 | 0.00000.0 | 0.00000.0 |
Quote unit exchange rates, following daily international rate sheets or computer displays.43-3071.00 | 0.00000.0 | —0 |
Answer telephones and assist customers with their questions. | —0 | 0.010050.0 |
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. | —0 | 0.00000.0 |
Resolve problems or discrepancies concerning customers' accounts. | —0 | 0.00000.0 |
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. | —0 | 0.00000.0 |
| Not observed on any surface — 19 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. | —0 | —0 |
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. | —0 | —0 |
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. | —0 | —0 |
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. | —0 | —0 |
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. | —0 | —0 |
Prepare and verify cashier's checks. | —0 | —0 |
Arrange monies received in cash boxes and coin dispensers according to denomination. | —0 | —0 |
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. | —0 | —0 |
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. | —0 | —0 |
Monitor bank vaults to ensure cash balances are correct. | —0 | —0 |
Order a supply of cash to meet daily needs. | —0 | —0 |
Sort and file deposit slips and checks. | —0 | —0 |
Receive and count daily inventories of cash, drafts, and travelers' checks. | —0 | —0 |
Carry out special services for customers, such as ordering bank cards and checks. | —0 | —0 |
Perform clerical tasks, such as typing, filing, and microfilm photography. | —0 | —0 |
Process and maintain records of customer loans. | —0 | —0 |
Count, verify, and post armored car deposits. | —0 | —0 |
Issue checks to bond owners in settlement of transactions. | —0 | —0 |
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.O*NET Task ID 2549 | 1.0 |
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.O*NET Task ID 2553 | 1.0 |
Identify transaction mistakes when debits and credits do not balance.O*NET Task ID 2555 | 1.0 |
Perform clerical tasks, such as typing, filing, and microfilm photography.O*NET Task ID 2562 | 1.0 |
Compute financial fees, interest, and service charges.O*NET Task ID 2570 | 1.0 |
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.O*NET Task ID 2572 | 1.0 |
Issue checks to bond owners in settlement of transactions.O*NET Task ID 2573 | 1.0 |
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.O*NET Task ID 2574 | 1.0 |
Quote unit exchange rates, following daily international rate sheets or computer displays.O*NET Task ID 2575 | 1.0 |
Prepare work schedules for staff.O*NET Task ID 2576 | 1.0 |
Answer telephones and assist customers with their questions.O*NET Task ID 21076 | 1.0 |
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.O*NET Task ID 2550 | 0.5 |
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.O*NET Task ID 2551 | 0.5 |
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.O*NET Task ID 2552 | 0.5 |
Prepare and verify cashier's checks.O*NET Task ID 2556 | 0.5 |
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.O*NET Task ID 2558 | 0.5 |
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.O*NET Task ID 2559 | 0.5 |
Resolve problems or discrepancies concerning customers' accounts.O*NET Task ID 2560 | 0.5 |
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.O*NET Task ID 2561 | 0.5 |
Order a supply of cash to meet daily needs.O*NET Task ID 2564 | 0.5 |
Process and maintain records of customer loans.O*NET Task ID 2567 | 0.5 |
Carry out special services for customers, such as ordering bank cards and checks.O*NET Task ID 2569 | 0.5 |
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.O*NET Task ID 2571 | 0.5 |
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.O*NET Task ID 2554 | 0.0 |
Arrange monies received in cash boxes and coin dispensers according to denomination.O*NET Task ID 2557 | 0.0 |
Monitor bank vaults to ensure cash balances are correct.O*NET Task ID 2563 | 0.0 |
Sort and file deposit slips and checks.O*NET Task ID 2565 | 0.0 |
Receive and count daily inventories of cash, drafts, and travelers' checks.O*NET Task ID 2566 | 0.0 |
Count, verify, and post armored car deposits.O*NET Task ID 2568 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (28)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. | Core |
| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. | Core |
| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. | Core |
| Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. | Core |
| Enter customers' transactions into computers to record transactions and issue computer-generated receipts. | Core |
| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. | Core |
| Identify transaction mistakes when debits and credits do not balance. | Core |
| Prepare and verify cashier's checks. | Core |
| Arrange monies received in cash boxes and coin dispensers according to denomination. | Core |
| Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. | Core |
| Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. | Core |
| Resolve problems or discrepancies concerning customers' accounts. | Core |
| Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. | Core |
| Monitor bank vaults to ensure cash balances are correct. | Core |
| Order a supply of cash to meet daily needs. | Core |
| Sort and file deposit slips and checks. | Core |
| Receive and count daily inventories of cash, drafts, and travelers' checks. | Core |
| Carry out special services for customers, such as ordering bank cards and checks. | Core |
| Answer telephones and assist customers with their questions. | Core |
| Perform clerical tasks, such as typing, filing, and microfilm photography. | Supplemental |
| Process and maintain records of customer loans. | Supplemental |
| Count, verify, and post armored car deposits. | Supplemental |
| Compute financial fees, interest, and service charges. | Supplemental |
| Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds. | Supplemental |
| Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items. | Supplemental |
| Issue checks to bond owners in settlement of transactions. | Supplemental |
| Inform customers about foreign currency regulations and compute transaction fees for currency exchanges. | Supplemental |
| Quote unit exchange rates, following daily international rate sheets or computer displays. | Supplemental |
1.12/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. | E2 structured facilities |
| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. | E2 structured facilities |
| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. | E2 structured facilities |
| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. | E2 structured facilities |
| Prepare and verify cashier's checks. | E2 structured facilities |
| Arrange monies received in cash boxes and coin dispensers according to denomination. | E2 structured facilities |
| Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. | E2 structured facilities |
| Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. | E2 structured facilities |
| Monitor bank vaults to ensure cash balances are correct. | E1 purpose-built robot settings |
| Sort and file deposit slips and checks. | E1 purpose-built robot settings |
| Receive and count daily inventories of cash, drafts, and travelers' checks. | E2 structured facilities |
| Perform clerical tasks, such as typing, filing, and microfilm photography. | E1 purpose-built robot settings |
| Count, verify, and post armored car deposits. | E1 purpose-built robot settings |
| Issue checks to bond owners in settlement of transactions. | E2 structured facilities |
Occupation information
Employment outlook (BLS)
- Employment, 2025
- 339K
- Projected employment, 2035
- 295K
- Change (2025–35)
- -13.2%
- Median annual wage, 2025
- $43,030
- Typical education needed for entry
- High school diploma or equivalent
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 34010 | 출납 창구 사무원 | Same scope | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 4211Bank Tellers and Related Clerks
The definition, tasks and examples below are the ILO's description of that unit group, not of this occupation.
Bank tellers and related clerks deal directly with clients of banks or post offices in connection with receiving, changing and paying out money, or providing mail services.
Tasks
- (a) process customer cash deposits and withdrawals, cheques, transfers, bills, credit card payments, money orders, certified cheques and other related banking transactions;
- (b) crediting and debiting clients' accounts;
- (c) paying bills and making money transfers on clients' behalf;
- (d) receiving mail, selling postage stamps and conducting other post office counter business such as bill payments, money transfers and related business;
- (e) changing money from one currency to another, as requested by clients;
- (f) making records of all transactions and reconciling them with cash balance.
Example occupations
Bank teller · Money changer · Post office counter clerk
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- bank tellerESCO 4211.1Same scope
Bank tellers deal most frequently with customers of the bank. They promote the banks products and services, and provide information about the customers personal accounts and related transfers, deposits, savings etc. They order bank cards and checks for the customers, receive and balance cash and checks and ensure compliance with internal policies. They work on client accounts, deal with payments and manage the use of vaults and safe deposit boxes
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| C1211 | Guichetier vendeur / Guichetière vendeuse | Same scope |
| C1210 | Vendeur / Vendeuse en devises | This occupation is broaderprovisional |
| C1201 | Chargé / Chargée d'accueil et de services clientèle bancaire | Overlapping, not the same |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 4441 | Cajeros de bancos y afines | Same scopeprovisional |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 72112 | Bankkaufleute - fachlich ausgerichtete Tätigkeiten | This occupation is narrowerprovisional |
| 72182 | Berufe in Versicherungs- und Finanzdienstleistungen (sonstige spezifische Tätigkeitsangabe) - fachlich ausgerichtete Tätigkeiten | Related, not a matchprovisional |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 262 | 預・貯金窓口事務員 | Same scopeprovisional |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources