First-Line Supervisors of Passenger Attendants
Transportation and Material Moving Occupations- O*NET-SOC code
- 53-1044.00
Supervise and coordinate activities of passenger attendants.
- Data source: ILOPublished: 2025
0.09–0.58· 27 ISCO-08 groups
Scale, basis and source
Generative AI exposure index, 0–1 as published
Published per ISCO-08 unit group. Linked to this occupation, wholly or in part, by applying U.S. Bureau of Labor Statistics crosswalks (ISCO-08 to 2010 SOC, 2010 SOC to 2018 SOC) as published
- Data source: OpenAIPublished: 2023
0.316
0.000Range of values carried here0.844Scale, basis and source
ILO value for each linked ISCO-08 group
- ISCO-08 3151Ships' Engineers0.23
- ISCO-08 3152Ships' Deck Officers and Pilots0.29
- ISCO-08 3153Aircraft Pilots and Related Associate Professionals0.27
- ISCO-08 3154Air Traffic Controllers0.31
- ISCO-08 3257Environmental and Occupational Health Inspectors and Associates0.24
- ISCO-08 3423Fitness and Recreation Instructors and Programme Leaders0.25
- ISCO-08 4414Scribes and Related Workers0.58
- ISCO-08 5111Travel Attendants and Travel Stewards0.22
- ISCO-08 5112Transport Conductors0.25
- ISCO-08 5113Travel Guides0.32
- ISCO-08 5141Hairdressers0.17
- ISCO-08 5142Beauticians and Related Workers0.18
- ISCO-08 5162Companions and Valets0.22
- ISCO-08 5164Pet Groomers and Animal Care Workers0.14
- ISCO-08 5169Personal Services Workers Not Elsewhere Classified0.21
- ISCO-08 5245Service Station Attendants0.24
- ISCO-08 5311Child Care Workers0.19
- ISCO-08 5322Home-based Personal Care Workers0.25
- ISCO-08 8311Locomotive Engine Drivers0.20
- ISCO-08 8312Railway Brake, Signal and Switch Operators0.17
- ISCO-08 8321Motorcycle Drivers0.25
- ISCO-08 8322Car, Taxi and Van Drivers0.28
- ISCO-08 8331Bus and Tram Drivers0.18
- ISCO-08 8332Heavy Truck and Lorry Drivers0.24
- ISCO-08 8343Crane, hoist and related plant operators0.18
- ISCO-08 8344Lifting Truck Operators0.20
- ISCO-08 9611Garbage and Recycling Collectors0.09
Task-level exposure
Show 32 hidden tasks19 rated tasks · 10 tasks with β ≥ 0.5 (52.6%)
β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.
- Source unit: O*NET 27.2 tasks → O*NET 31.0 occupation code
- All rated tasks are in the O*NET 31.0 task list.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Release
- gh-main-0471612
- License
- MIT License, Copyright (c) 2024 OpenAI
Tasks of O*NET-SOC 2010 occupations 39-1021.00 First-Line Supervisors of Personal Service Workers; 53-1031.00 First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators, linked to this occupation by the O*NET-SOC 2010 to 2019 crosswalk
| Task (O*NET 20.1) | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Furnish customers with information on events or activities.39-1021.00 | 0.007635.7 | 0.003214.8 |
Compute or estimate cash, payroll, transportation, personnel, or storage requirements.53-1031.00 | 0.003416.0 | —0 |
Resolve customer complaints regarding worker performance or services rendered.39-1021.00 | 0.003114.6 | 0.003918.1 |
Apply customer feedback to service improvement efforts.39-1021.00 | 0.002813.1 | 0.011452.8 |
Inform workers about interests or special needs of specific groups.39-1021.00 | 0.002612.2 | —0 |
Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.53-1031.00 | 0.00188.5 | —0 |
Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems. | —0 | 0.003114.4 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task (O*NET 27.2) | βE1 + 0.5 × E2 |
|---|---|
Analyze and record personnel or operational data and write related activity reports.O*NET Task ID 23696 | 1.0 |
Apply customer feedback to service improvement efforts.O*NET Task ID 23697 | 0.5 |
Compute or estimate cash, payroll, transportation, or personnel requirements.O*NET Task ID 23698 | 0.5 |
Inform workers about interests or special needs of specific groups.O*NET Task ID 23703 | 0.5 |
Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.O*NET Task ID 23704 | 0.5 |
Participate in continuing education to stay abreast of industry trends and developments.O*NET Task ID 23708 | 0.5 |
Recommend and implement measures to improve worker motivation, work methods, or customer services.O*NET Task ID 23709 | 0.5 |
Recruit and hire staff members.O*NET Task ID 23710 | 0.5 |
Requisition necessary supplies, equipment, or services.O*NET Task ID 23711 | 0.5 |
Resolve customer complaints regarding worker performance or services rendered.O*NET Task ID 23712 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page
All O*NET 31.0 task statements (19)
All O*NET 31.0 task statements for this occupation (English, as published; task type core or supplemental). Exposure values are not listed here; they are in the table above, next to each task statement as worded in the O*NET version each source used.
| Task (O*NET 31.0) | Type |
|---|---|
| Analyze and record personnel or operational data and write related activity reports. | Core |
| Apply customer feedback to service improvement efforts. | Core |
| Compute or estimate cash, payroll, transportation, or personnel requirements. | Core |
| Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems. | Core |
| Enforce safety rules and regulations. | Core |
| Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers. | Core |
| Inform workers about interests or special needs of specific groups. | Core |
| Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications. | Core |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. | Core |
| Meet with managers or other supervisors to stay informed of changes affecting operations. | Core |
| Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications. | Core |
| Participate in continuing education to stay abreast of industry trends and developments. | Core |
| Recommend and implement measures to improve worker motivation, work methods, or customer services. | Core |
| Requisition necessary supplies, equipment, or services. | Core |
| Resolve customer complaints regarding worker performance or services rendered. | Core |
| Take disciplinary action to address performance problems. | Core |
| Train workers in proper operational procedures and functions and explain company policies. | Core |
| Direct or coordinate the activities of workers, such as flight or car attendants. | Supplemental |
| Recruit and hire staff members. | Supplemental |
0.00/ 3· Robot exposure index
Scale, basis and source
Each physical task is graded 0–3 by the setting in which robots that have been deployed, sold or demonstrated could do it (0 none · 1 purpose-built robot settings such as a fenced machine cell or a bottling line · 2 structured facilities such as a hospital pharmacy or a container port · 3 unstructured settings such as a private home or a construction site), and the grades are averaged by share of working time
Physical tasks among this occupation's O*NET 29.3 tasks
Anthropic estimated the grades and time shares with Claude Opus 5 using web search, as of 2026.
The robot exposure index is a different measure from the AI exposure figures on this site and cannot be added to or compared with them. It does not measure actual adoption or cost, and 0 also covers occupations with no physical tasks.
Tier of each physical task
Robot environment tiers (E0–E3)
E0 noneDetails
Rated not doable by robots that have been deployed, sold or demonstrated, even in a purpose-built setting
E1 purpose-built robot settingsDetails
Rated doable in a setting built around the machine, such as a fenced machine cell or a bottling line
E2 structured facilitiesDetails
Rated doable in a human work facility that an institution keeps to a working standard, such as a hospital pharmacy or a container port
E3 unstructured settingsDetails
Rated doable in a setting that no institution keeps to a working standard, such as a private home or a construction site
Only tasks classified as physical are listed; other tasks have no tier in the source.
| Task (O*NET 29.3) | Robot environment tier |
|---|---|
| Inspect materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications. | E0 none |
| Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance. | E0 none |
Occupation information
Employment outlook (BLS)
The BLS Employment Projections table has no row for SOC 53-1044.
Korea classification links (KSCO)
Links from the current release of the Korea Occupation Direct Crosswalk v1.1, made by AI Changing Work. Relation values are read from the O*NET-SOC occupation side.
| KSCO code | KSCO title | Relation | Status |
|---|---|---|---|
| 44121 | 선박 객실 승무원 | Related, not a match | confirmed |
Relation and status definitions(kr-direct v1.1)
ILO occupational description
AI Changing Work links the ISCO-08 unit groups below to this occupation by applying the U.S. Bureau of Labor Statistics crosswalks (2018 SOC to 2010 SOC, 2010 SOC to ISCO-08) as published, without case-by-case selection; each link may be whole or partial.
- ISCO-08 3151Ships' Engineers
- ISCO-08 3152Ships' Deck Officers and Pilots
- ISCO-08 3153Aircraft Pilots and Related Associate Professionals
- ISCO-08 3154Air Traffic Controllers
- ISCO-08 3257Environmental and Occupational Health Inspectors and Associates
- ISCO-08 3423Fitness and Recreation Instructors and Programme Leaders
- ISCO-08 4414Scribes and Related Workers
- ISCO-08 5111Travel Attendants and Travel Stewards
- ISCO-08 5112Transport Conductors
- ISCO-08 5113Travel Guides
- ISCO-08 5141Hairdressers
- ISCO-08 5142Beauticians and Related Workers
- ISCO-08 5162Companions and Valets
- ISCO-08 5164Pet Groomers and Animal Care Workers
- ISCO-08 5169Personal Services Workers Not Elsewhere Classified
- ISCO-08 5245Service Station Attendants
- ISCO-08 5311Child Care Workers
- ISCO-08 5322Home-based Personal Care Workers
- ISCO-08 8311Locomotive Engine Drivers
- ISCO-08 8312Railway Brake, Signal and Switch Operators
- ISCO-08 8321Motorcycle Drivers
- ISCO-08 8322Car, Taxi and Van Drivers
- ISCO-08 8331Bus and Tram Drivers
- ISCO-08 8332Heavy Truck and Lorry Drivers
- ISCO-08 8343Crane, hoist and related plant operators
- ISCO-08 8344Lifting Truck Operators
- ISCO-08 9611Garbage and Recycling Collectors
Sources: ILO ISCO-08 — details: Credits
ESCO occupational vocabulary
Each entry below is matched to this occupation in the published ESCO-O*NET Crosswalk (version 1, 2022). The match types are that crosswalk's; the wording is AI Changing Work's.
- cabin crew managerESCO 5111.1Same scope
Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane.
- chief conductorESCO 5112.1Same scope
Chief conductors are responsible for the safe performance of all operational tasks on board of passenger trains outside the drivers cab, such as supervising safe opening and closing of the train's doors. They supervise and ensure the continuous care for the safety of passengers, especially in the case of technical incidents and emergency situations. They ensure the operational communication to the driver and to traffic control staff as defined in operational regulations. In case of several staff members attending the train, they supervise the team of conductors. They also provide commercial activities such as ticket control and selling, and provide support and information to passengers, and provide gastronomic services.
Source: European Commission, DG EMPL — ESCO API 2026-08-08 (bridge v1.2.1)
License: CC BY 4.0 (EU Reuse Notice)
ESCO reuse terms and the modification notice are in Credits.
France classification links (ROME)
AI Changing Work's links between this occupation and ROME 4.0 job profiles, judged with AI models. Relations are read from this occupation's side. Links marked “provisional” were adopted on the judgments of two judges from the same model family (Claude) alone, or by an operator rule applied to their judgments, so they rest on weaker evidence than confirmed links.
| ROME code | ROME title (French) | Relation |
|---|---|---|
| N2101 | Personnel Navigant Commercial (PNC) | Related, not a matchprovisional |
| N4306 | Agent / Agente d'accompagnement des trains | Related, not a matchprovisional |
Source: France Travail — Répertoire Opérationnel des Métiers et des Emplois (ROME 4.0), version 61, last updated 15 June 2026 (https://www.data.gouv.fr/datasets/repertoire-operationnel-des-metiers-et-des-emplois-rome). Licence Ouverte 2.0.
ROME codes and titles are reproduced unchanged; the links to O*NET-SOC occupations are AI Changing Work's own judgment and are not a France Travail correspondence.
(AI Changing Work link release: fr-direct v1)
Spain classification links (CNO-11)
AI Changing Work's links between this occupation and CNO-11 occupations, judged with AI models. Relations are read from this occupation's side.
| CNO-11 code | CNO-11 title (Spanish) | Relation |
|---|---|---|
| 5821 | Auxiliares de vuelo y camareros de avión, barco y tren | Related, not a matchprovisional |
| 5822 | Revisores y cobradores de transporte terrestre | Related, not a matchprovisional |
Source: Instituto Nacional de Estadística (INE), National Classification of Occupations 2011 (CNO-11, Royal Decree 1591/2010) — www.ine.es · Licensed CC BY 4.0. CNO-11 codes and Spanish titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not an INE correspondence.
(AI Changing Work link release: es-direct v1)
Germany classification links (KldB)
AI Changing Work's links between this occupation and KldB occupations, judged with AI models. Relations are read from this occupation's side.
| KldB code | KldB title (German) | Relation |
|---|---|---|
| 51493 | Aufsichtskräfte - Personenverkehr (Servicebereich) | Same scopeprovisional |
| 51422 | Servicefachkräfte im Luftverkehr - fachlich ausgerichtete Tätigkeiten | Related, not a matchprovisional |
Source: © Statistik der Bundesagentur für Arbeit — Klassifikation der Berufe 2010 – überarbeitete Fassung 2020, https://statistik.arbeitsagentur.de. KldB codes and titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own mapping (eigene Zuordnung) and are not a Bundesagentur für Arbeit correspondence.
(AI Changing Work link release: de-direct v1)
Japan classification links (JSCO)
AI Changing Work's links between this occupation and JSCO occupations, judged with AI models. Relations are read from this occupation's side.
| JSCO code | JSCO title (Japanese) | Relation |
|---|---|---|
| 404 | 身の回り世話従事者 | Related, not a match |
| 631 | 車掌 | Related, not a match |
Source: Ministry of Internal Affairs and Communications (MIC), Japan Standard Occupational Classification (Dec. 2009, MIC Notification No. 555). JSCO codes and Japanese titles are reproduced unchanged; the links to O*NET occupations are AI Changing Work's own judgment and are not a MIC correspondence.
(AI Changing Work link release: jp-direct v1)
Sources, licenses and AI Changing Work's modification and translation notices for this page: Credits & sources