Counter and Rental Clerks
Sales & MarketingAI exposure
- Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.205
0.000Range of values carried here0.745Scale, basis and source
- Data source: OpenAIPublished: 2023
0.677
0.000Range of values carried here0.844Scale, basis and source
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Show 14 hidden tasks| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Recommend and provide advice on a wide variety of products and services.41-2021 | 2.250083.0 | 0.360094.7 |
Advise customers on use and care of merchandise.41-2021 | 0.460017.0 | 0.02005.3 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Answer telephones to provide information and receive orders.O*NET Task ID 681 | 1.0 |
Prepare rental forms, obtaining customer signature and other information, such as required licenses.O*NET Task ID 684 | 1.0 |
Receive orders for services, such as rentals, repairs, dry cleaning, and storage.O*NET Task ID 689 | 1.0 |
Provide information about rental items, such as availability, operation, or description.O*NET Task ID 691 | 1.0 |
Compute charges for merchandise or services and receive payments.O*NET Task ID 678 | 0.5 |
Recommend and provide advice on a wide variety of products and services.O*NET Task ID 680 | 0.5 |
Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.O*NET Task ID 682 | 0.5 |
Keep records of transactions and of the number of customers entering an establishment.O*NET Task ID 683 | 0.5 |
Explain rental fees, policies, and procedures.O*NET Task ID 687 | 0.5 |
Reserve items for requested times and keep records of items rented.O*NET Task ID 688 | 0.5 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page