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Counter and Rental Clerks

Sales & Marketing
Projected change 2024–34: +3.2%
Median annual wage (2024): $38,540
Employment (2024): 408K

United States · BLS Employment Projections 2024–34 (figures for SOC 41-2021 occupational group)

AI exposure in published research

Figures below are reproduced from external datasets without modification. Where a dataset does not cover this occupation, the value is shown as — rather than as zero.

Data provider: OpenAI · "GPTs are GPTs"

Human rater basis
67.7%
GPT-4 rater basis
53.2%

β = direct exposure (E1) + 0.5 × exposure when tools are available (E2), per the source repository's definition.

16 rated tasks · 13 tasks with β ≥ 0.5 (81.3%)

Version:
gh-main-0471612
License:
MIT License · Copyright (c) 2024 OpenAI

Data provider: Anthropic Economic Index

Observed exposure
20.5%

Theoretical exposure index weighted by measured Claude usage, per the original report's definition.

16 tasks · usage observed in 4 · mean 23.4%

Data: Anthropic Economic Index — labor_market_impacts, CC-BY, https://huggingface.co/datasets/Anthropic/EconomicIndex

AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.

Version:
hf-lmi-2026-03
License:
CC BY 4.0

The mapping of O*NET tasks and occupation codes was performed by AI Changing Work. The source figures themselves were not modified.

These indices describe exposure measured at the present time. They are not a forecast.

Task Breakdown

  • Process customer orders and transactions
  • Assist customers with product selection
  • Manage rental agreements and returns

About This Occupation

If you work as a Counter and Rental Clerks, AI is transforming your role. Risk 31/100, exposure 41%.

ISCO-08 classification

Unit group 5249ILO official

Sales Workers Not Elsewhere Classified

Definition

ILO original text (English)

This unit group includes sales workers not classified elsewhere in Sub -major Group 52: Sales Workers.

Definition & vocabulary source

Source: International Labour Organization (ILO) — ISCO-08 Structure

License: ILO CC BY 4.0

View original

Official occupational information

  • ONET41-2021.00

    Counter and Rental Clerks

    Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

    View original

Source: O*NET 30.2, U.S. DOL/ETA

License: CC BY 4.0

View original

Frequently Asked Questions

The Anthropic Economic Index puts observed exposure at 20.5%. The OpenAI "GPTs are GPTs" rubric puts occupation-level β at 67.7% under human raters. Both figures are reproduced from published research without modification.

They come from two published datasets: the Anthropic Economic Index (labor_market_impacts, CC BY 4.0) and the OpenAI "GPTs are GPTs" exposure rubric (MIT License, Copyright (c) 2024 OpenAI). AI Changing Work maps them onto O*NET occupation and task codes and does not calculate exposure scores of its own. AI Changing Work uses Anthropic Economic Index data under CC-BY; Anthropic does not endorse or sponsor this site or its analyses.

No. They are a diagnosis of exposure as measured at the time each source dataset was published. AI Changing Work publishes no prediction of future automation or job displacement for this occupation.