Office Managers
Office & Administrative SupportAI exposure
- Data source: BLSPublished: 2026-08
Moderate· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.000
0.000Range of values carried here0.745Scale, basis and source
- Data source: ILOPublished: 2025
0.42
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
ISCO-08 unit group — every occupation sharing the code gets this value
Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 33% score at or above this value.
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Exposed tasks only| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.11-3012 | 0.040026.7 | 0.090050.0 |
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.11-3012 | 0.040026.7 | 0.030016.7 |
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.11-3012 | 0.040026.7 | 0.030016.7 |
Prepare and review operational reports and schedules to ensure accuracy and efficiency.11-3012 | 0.030020.0 | 0.030016.7 |
Set goals and deadlines for the department.11-3012 | 0.00000.0 | —0 |
Develop operational standards and procedures for the work unit or department. | —0 | 0.00000.0 |
Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs. | —0 | 0.00000.0 |
| Not observed on any surface — 11 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Acquire, distribute and store supplies. | —0 | —0 |
Conduct classes to teach procedures to staff. | —0 | —0 |
Direct or coordinate the supportive services department of a business, agency, or organization. | —0 | —0 |
Plan, administer, and control budgets for contracts, equipment, and supplies. | —0 | —0 |
Hire and terminate clerical and administrative personnel. | —0 | —0 |
Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met. | —0 | —0 |
Establish work procedures or schedules to organize the daily work of administrative staff. | —0 | —0 |
Learn to operate new office technologies as they are developed and implemented. | —0 | —0 |
Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll. | —0 | —0 |
Represent work unit at meetings or conferences and serve as liaison for requests or complaints. | —0 | —0 |
Supervise administrative staff and provide training and orientation to new staff. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Learn to operate new office technologies as they are developed and implemented.O*NET Task ID 21265 | 1.0 |
Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.O*NET Task ID 21266 | 1.0 |
Direct or coordinate the supportive services department of a business, agency, or organization.O*NET Task ID 19 | 0.5 |
Set goals and deadlines for the department.O*NET Task ID 20 | 0.5 |
Prepare and review operational reports and schedules to ensure accuracy and efficiency.O*NET Task ID 21 | 0.5 |
Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.O*NET Task ID 22 | 0.5 |
Plan, administer, and control budgets for contracts, equipment, and supplies.O*NET Task ID 24 | 0.5 |
Hire and terminate clerical and administrative personnel.O*NET Task ID 26 | 0.5 |
Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.O*NET Task ID 21262 | 0.5 |
Develop operational standards and procedures for the work unit or department.O*NET Task ID 21263 | 0.5 |
Acquire, distribute and store supplies.O*NET Task ID 23 | 0.0 |
Conduct classes to teach procedures to staff.O*NET Task ID 30 | 0.0 |
Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.O*NET Task ID 21267 | 0.0 |
Represent work unit at meetings or conferences and serve as liaison for requests or complaints.O*NET Task ID 21270 | 0.0 |
Supervise administrative staff and provide training and orientation to new staff.O*NET Task ID 21271 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page