Social and Community Service Managers
ManagementAI exposure
- Data source: BLSPublished: 2026-08
Very high· relative
LowFour relative bandsVery highGroup-level value
Scale, basis and source
Four relative bands (Low / Moderate / High / Very high)
831 detailed occupations in the BLS Employment Projections table. Assigned per National Employment Matrix (NEM) code, so occupations sharing a NEM code carry the same band
- Data source: AnthropicPublished: 2026-03
0.181
0.000Range of values carried here0.745Scale, basis and source
- Data source: ILOPublished: 2025
0.37
0.09Range of values carried here0.70Group-level value
Scale, basis and source
Generative AI exposure index, 0–1 as published
ISCO-08 unit group — every occupation sharing the code gets this value
Computed by this site, not published by the ILO: of the 1,012 occupations this site links to the ILO dataset, 53% score at or above this value.
What kind of figure this source publishes
The BLS category is a relative rank, not an absolute level, and it is not a first-hand measurement: it groups an occupation's percentile ranks across several published studies into four bands. It is not an employment or wage forecast, not a probability of adoption, and it does not separate automation from augmentation.
Task-level exposure
Exposed tasks only| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.11-9151 | 0.040080.0 | 0.0100100.0 |
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.11-9151 | 0.010020.0 | 0.00000.0 |
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.11-9151 | 0.00000.0 | —0 |
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.11-9151 | 0.00000.0 | —0 |
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively. | —0 | 0.00000.0 |
| Not observed on any surface — 11 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated. | —0 | —0 |
Direct activities of professional and technical staff members and volunteers. | —0 | —0 |
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management. | —0 | —0 |
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits. | —0 | —0 |
Research and analyze member or community needs to determine program directions and goals. | —0 | —0 |
Speak to community groups to explain and interpret agency purposes, programs, and policies. | —0 | —0 |
Recruit, interview, and hire or sign up volunteers and staff. | —0 | —0 |
Implement and evaluate staff, volunteer, or community training programs. | —0 | —0 |
Represent organizations in relations with governmental and media institutions. | —0 | —0 |
Plan and administer budgets for programs, equipment, and support services. | —0 | —0 |
Direct fundraising activities and the preparation of public relations materials. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.O*NET Task ID 1128 | 1.0 |
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.O*NET Task ID 1130 | 0.5 |
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.O*NET Task ID 1131 | 0.5 |
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.O*NET Task ID 1132 | 0.5 |
Research and analyze member or community needs to determine program directions and goals.O*NET Task ID 1133 | 0.5 |
Recruit, interview, and hire or sign up volunteers and staff.O*NET Task ID 1135 | 0.5 |
Represent organizations in relations with governmental and media institutions.O*NET Task ID 1136 | 0.5 |
Plan and administer budgets for programs, equipment, and support services.O*NET Task ID 1137 | 0.5 |
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.O*NET Task ID 1138 | 0.5 |
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.O*NET Task ID 1139 | 0.5 |
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.O*NET Task ID 1127 | 0.0 |
Direct activities of professional and technical staff members and volunteers.O*NET Task ID 1129 | 0.0 |
Speak to community groups to explain and interpret agency purposes, programs, and policies.O*NET Task ID 1134 | 0.0 |
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.O*NET Task ID 18463 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page