Empleados de Correspondencia
Oficina y Apoyo AdministrativoExposición a la IA
- Fuente de datos: BLSPublicado: 2026-08
Muy alto· relativa
BajoCuatro bandas relativasMuy altoValor por grupo ocupacional
Escala, base y fuente
Cuatro bandas relativas (Bajo / Moderado / Alto / Muy alto)
831 ocupaciones detalladas de la tabla de proyecciones de empleo de BLS. El valor se asigna por código de la National Employment Matrix (NEM), de modo que las ocupaciones que comparten un código NEM reciben la misma banda
- Fuente de datos: AnthropicPublicado: 2026-03
0.279
0.000Rango de los valores aquí recogidos0.745Escala, base y fuente
Índice de exposición observada, 0–1 tal como se publica
Mapeado sobre tareas de O*NET
- Fuente de datos: ILOPublicado: 2025
0.63
0.09Rango de los valores aquí recogidos0.70Valor por grupo ocupacional
Escala, base y fuente
Índice de exposición a la IA generativa, 0–1 tal como se publica
Grupo primario de la CIUO-08 — todas las ocupaciones con ese código reciben este valor
Calculado por este sitio, no publicado por la OIT: de las 1012 ocupaciones que este sitio vincula al conjunto de datos de la OIT, un 2% alcanza o supera este valor.
Qué tipo de cifra publica esta fuente
La categoría de BLS es un rango relativo, no un nivel absoluto, y tampoco es una medición de primera mano: agrupa en cuatro bandas los rangos percentiles de la ocupación en varios estudios publicados. No es una previsión de empleo ni de salarios, no es una probabilidad de adopción y no distingue entre automatización y aumento.
Task-level exposure
Solo tareas expuestas| Task | Claude.aiRaw / share % | APIRaw / share % |
|---|---|---|
Present clear and concise explanations of governing rules and regulations.43-4021 | 0.280073.7 | 0.070036.8 |
Compose letters in reply to correspondence concerning such items as requests for merchandise, damage claims, credit information requests, delinquent accounts, incorrect billing, or unsatisfactory service.43-4021 | 0.040010.5 | 0.01005.3 |
Type acknowledgment letters to persons sending correspondence.43-4021 | 0.02005.3 | 0.01005.3 |
Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.43-4021 | 0.02005.3 | 0.00000.0 |
Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.43-4021 | 0.01002.6 | 0.050026.3 |
Compile data from records to prepare periodic reports.43-4021 | 0.01002.6 | 0.040021.1 |
Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.43-4021 | 0.00000.0 | 0.01005.3 |
Complete form letters in response to requests or problems identified by correspondence.43-4021 | 0.00000.0 | 0.00000.0 |
Route correspondence to other departments for reply. | —0 | 0.00000.0 |
Compile data pertinent to manufacture of special products for customers. | —0 | 0.00000.0 |
| Not observed on any surface — 7 task(s) — These tasks have no row in the source for this release. The 0 in the share row is a display-stage composition ratio; absence is what the — in the raw row states. | ||
Maintain files and control records to show correspondence activities. | —0 | —0 |
Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature. | —0 | —0 |
Ensure that money collected is properly recorded and secured. | —0 | —0 |
Compute costs of records furnished to requesters, and write letters to obtain payment. | —0 | —0 |
Prepare records for shipment by certified mail. | —0 | —0 |
Confer with company personnel regarding feasibility of complying with writers' requests. | —0 | —0 |
Process orders for goods requested in correspondence. | —0 | —0 |
Values in this tab are predicted labels, not observations. Eloundou et al. (2023) published two rating regimes — human raters and GPT-4 — and the β shown here is derived from the GPT-4 rater basis alone; the same task can take a different value under the other regime. The unit and the meaning differ from the observed shares (%) in the other tabs, so do not place them on the same axis.
| Task | βE1 + 0.5 × E2 |
|---|---|
Prepare documents and correspondence, such as damage claims, credit and billing inquiries, invoices, and service complaints.O*NET Task ID 11270 | 1.0 |
Compile data from records to prepare periodic reports.O*NET Task ID 11271 | 1.0 |
Present clear and concise explanations of governing rules and regulations.O*NET Task ID 11272 | 1.0 |
Read incoming correspondence to ascertain nature of writers' concerns and to determine disposition of correspondence.O*NET Task ID 11273 | 1.0 |
Type acknowledgment letters to persons sending correspondence.O*NET Task ID 11274 | 1.0 |
Review correspondence for format and typographical accuracy, assemble the information into a prescribed form with the correct number of copies, and submit it to an authorized official for signature.O*NET Task ID 11275 | 1.0 |
Maintain files and control records to show correspondence activities.O*NET Task ID 11276 | 1.0 |
Gather records pertinent to specific problems, review them for completeness and accuracy, and attach records to correspondence as necessary.O*NET Task ID 11277 | 1.0 |
Complete form letters in response to requests or problems identified by correspondence.O*NET Task ID 11278 | 1.0 |
Route correspondence to other departments for reply.O*NET Task ID 11279 | 1.0 |
Prepare records for shipment by certified mail.O*NET Task ID 11285 | 0.0 |
β = E1 + 0.5 × E2 · E1 = tasks where direct LLM access alone cuts time by at least 50%, E2 = tasks where software built on top of an LLM cuts time by at least 50%. Values take only 0 / 0.5 / 1.0.
Data sources & licenses — O*NET®, Anthropic Economic Index, Eloundou et al. (2023): see full notices on the Credits page