Reservation and Transportation Ticket Agents and Travel Clerks
Office and Administrative Support Occupations- Code O*NET-SOC
- 43-4181.00
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Les intitulés des métiers et les énoncés de tâches sont affichés en anglais, tels que publiés. Les libellés, y compris les types de tâches, sont traduits.
Exposition à l'IA
- Source des données: BLSPublié: 2026-08
Très élevée· relative
FaibleQuatre bandes relativesTrès élevéeValeur par groupe professionnel
Échelle, base et source
Quatre bandes relatives (Faible / Modérée / Élevée / Très élevée)
831 métiers détaillés du tableau des projections d'emploi du BLS. La valeur est attribuée par code de la National Employment Matrix (NEM), si bien que les métiers partageant un code NEM reçoivent la même bande
- Source des données: AnthropicPublié: 2026-03
0.247
0.000Étendue des valeurs présentées ici0.745Échelle, base et source
Indice d'exposition observée, 0–1 tel que publié
Rapporté aux tâches O*NET
Publié par profession SOC 2018 ; chaque profession O*NET ayant le même code SOC 2018 reçoit cette valeur
- Source des données: ILOPublié: 2025
0.56
0.09Étendue des valeurs présentées ici0.70Valeur par groupe professionnel
Échelle, base et source
Indice d'exposition à l'IA générative, 0–1 tel que publié
Publié par groupe de base ISCO-08. Relié à ce métier, en tout ou en partie, en appliquant tels que publiés les tableaux de correspondance du U.S. Bureau of Labor Statistics (ISCO-08 vers SOC 2010, SOC 2010 vers SOC 2018)
Quelle est la nature de la valeur publiée par cette source
La catégorie BLS est un rang relatif et non un niveau absolu, et ce n'est pas une mesure de première main : elle regroupe en quatre bandes les rangs centiles du métier dans plusieurs études publiées. Ce n'est ni une prévision d'emploi ou de salaire, ni une probabilité d'adoption, et elle ne distingue pas automatisation et augmentation.
Exposition à l’IA (grille d’OpenAI)
21 tâches évaluées · 17 tâches avec β ≥ 0,5 (81.0%)
β = exposition directe (E1) + 0,5 × exposition lorsque des outils sont disponibles (E2), selon la définition du dépôt source.
- Unité source : tâches O*NET 27.2 → code de métier O*NET 31.0
- 2 tâches notées ne figurent pas dans la liste des tâches O*NET 31.0 ; leurs notes sont conservées telles que publiées pour O*NET 27.2.
- Source
- OpenAI "GPTs are GPTs" exposure rubric
- Version
- gh-main-0471612
- Licence
- MIT License, Copyright (c) 2024 OpenAI
Tâches
Énoncés de tâches de l’O*NET® 31.0 Database, les tâches principales d’abord.
| Tâche | Type | β (OpenAI) |
|---|---|---|
| Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers. | Principale | 0,5 |
| Prepare customer invoices and accept payment. | Principale | 0,5 |
| Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies. | Principale | 1 |
| Determine whether space is available on travel dates requested by customers, assigning requested spaces when available. | Principale | 0,5 |
| Confer with customers to determine their service requirements and travel preferences. | Principale | 0,5 |
| Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations. | Principale | 0,5 |
| Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. | Complémentaire | 0,5 |
| Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries. | Complémentaire | 0,5 |
| Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements. | Complémentaire | 0,5 |
| Maintain computerized inventories of available passenger space and provide information on space reserved or available. | Complémentaire | 0,5 |
| Examine passenger documentation to determine destinations and to assign boarding passes. | Complémentaire | 0,5 |
| Provide boarding or disembarking assistance to passengers needing special assistance. | Complémentaire | 0 |
| Announce arrival and departure information, using public address systems. | Complémentaire | 1 |
| Promote particular destinations, tour packages, and other travel services. | Complémentaire | 0,5 |
| Provide clients with assistance in preparing required travel documents and forms. | Complémentaire | 0,5 |
| Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps. | Complémentaire | 0,5 |
| Contact motel, hotel, resort, and travel operators to obtain current advertising literature. | Complémentaire | 0,5 |
| Keep information facilities clean during operation. | Complémentaire | 0 |
| Open or close information facilities. | Complémentaire | 0 |
Informations professionnelles
Sources et attribution
This page includes information from the O*NET® 31.0 Database (https://www.onetcenter.org/database.html) by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license (https://creativecommons.org/licenses/by/4.0/). O*NET® is a trademark of USDOL/ETA. AI Changing Work has modified all or some of this information: the O*NET-SOC code, title and task statements are reproduced in English without change; task-type labels are shown in the page's language and tasks are listed core first; any Korean occupation title shown on the Korean-language page is AI Changing Work's translation; any KSCO-8 unit groups linked to this occupation were paired with it by AI Changing Work's judgment, and the relation labels and statuses are AI Changing Work's additions. USDOL/ETA has not approved, endorsed, or tested these modifications.
Any AI exposure figures on this page are published by third parties, not by AI Changing Work, and none is part of the O*NET information. OpenAI publishes task-level scores (MIT License) for O*NET 27.2 task statements; each is shown next to the O*NET 31.0 task statement with the same task ID, whose wording can differ from the 27.2 statement that was scored. OpenAI also publishes occupation-level scores for O*NET-SOC codes in the same release, and any such score is shown on the O*NET occupation with the same code. Anthropic publishes an observed exposure index in the Anthropic Economic Index (CC-BY), and the U.S. Bureau of Labor Statistics publishes relative AI exposure categories (public domain); both are published per SOC code, and each value is shown on every O*NET occupation with that code. The International Labour Organization publishes a generative AI exposure index in ILO Working Paper 140 (CC BY 4.0) for ISCO-08 unit groups; AI Changing Work links those groups to O*NET occupations by applying the U.S. Bureau of Labor Statistics ISCO-08 to 2010 SOC and 2010 SOC to 2018 SOC crosswalks as published, without case-by-case selection, and these crosswalks match many groups only in part. Where several unit groups are linked, each group's published value is listed, and any summary shows only the lowest and highest of those values with the number of groups; no exposure figure is averaged or recalculated. Any employment figures are published by the U.S. Bureau of Labor Statistics for the SOC group containing this occupation. Each source is credited where its figures are shown.
O*NET OnLine: 43-4181.00 Reservation and Transportation Ticket Agents and Travel Clerks
KSCO 코드·명칭: 한국표준직업분류(제8차 개정) — 통계청 고시 제2024-328호 (2024-07-01 고시, 2025-01-01 시행). 저작권법 제7조 제2호의 고시 항목이다. 명칭 표기(가운뎃점·띄어쓰기)는 해설서 2차 정오 반영판의 표기를 따랐으며, 고시 항목표와는 18개 명칭에서 가운뎃점 글리프나 띄어쓰기만 다르다. 통계청은 2025년 10월 국가데이터처로 개편되었다. 이 페이지의 KSCO 연결은 통계청·국가데이터처의 공식 연계표가 아니다.